
Honda of Owings Mills
Owings Mills, MD
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Mitchel was great. Got my car in and out and explained everything to me. Thanks so much. Will be coming back for my next oil change Got my car in and out and explained everything to me. Thanks so much. Will be coming back for my next oil change More
Sara was nice she made me feel like we were friends and she communicated with me about my car and made sure everything was clear and I didn’t have any additional questions. However upon arrival the guy pri she communicated with me about my car and made sure everything was clear and I didn’t have any additional questions. However upon arrival the guy prior that I spoke with he was rude ( first desk as soon as you drive into service). I asked him a question and he kept saying what to me and his attitude made it seem like I was bothering him when I was only trying to get clarity on my reason of visit. More
Took my car for state inspection. This is also where I get my regular service done. The staff is always friendly and helpful. Place is always clean, they always clearly communicate th This is also where I get my regular service done. The staff is always friendly and helpful. Place is always clean, they always clearly communicate their findings and any follow up that is needed. Today I was in and out in no time. Clear communication when the car is ready to be picked up, and what was checked, etc. Always leave this location satisfied. More
The dealership made purchasing a new car, which is a major purchase mostly stress free. Everyone at the dealership is very polite and accommodating. I have dealt with the salesman Mark Honkofsky before major purchase mostly stress free. Everyone at the dealership is very polite and accommodating. I have dealt with the salesman Mark Honkofsky before and he is a professional, also the dealership has a lot more cars than my local Honda dealership more choices more options More
The dealership does an excellent job balancing the needs of all of its customers! Andy, my salesman, was very helpful and made sure I was completely satisfied. They gave me a good deal, and I was able to co of all of its customers! Andy, my salesman, was very helpful and made sure I was completely satisfied. They gave me a good deal, and I was able to complete the negotiations by email. The manager went out of his way to make me happy. This is the second car I've purchased from this dealership. More
All the service reps at Owings Mills who have overseen my car needs have been knowledgable and professional. Although I don't deal personally with the mechanics, I have been satisfied with their work. The car needs have been knowledgable and professional. Although I don't deal personally with the mechanics, I have been satisfied with their work. The facility has ample seating, TV, vending machines, and free coffee/tea, to help make waiting easier. It has a shuttle which I've used in the past. Smartphone communication by voice and text is standard. I'm happy with my car's performance in part because of the care it receives at Honda of Owings Mills. More