Honda of Owings Mills

Exceptional Customer Service!!!!! Wow I don't know where to start. I'm beyond please with the quality customer care and service provided to me by the team at Northwest Honda. My direct Wow I don't know where to start. I'm beyond please with the quality customer care and service provided to me by the team at Northwest Honda. My direct referral was to Brandon Mitchell, my second referral was to Ray Mclaughlin...how excited I was that the two if them already work closely together as a team. The referrals were from friends i geuinely trust and care for as family.i immediately knew I was in great hands. They went above and beyond to not o get me out of a bad situation, my need for a reliable and dependable vehicle, but they were compassionate in understanding my situation and how limited I was in resources and support to assist with the car buying process. My dream car has always been a Honda and I'm excited to be the first owner of the selected vehicle which accommodates my wants and needs. I am forever grateful for their exceptional quality service and most importantly being staff of integrity, loyalty to customer service and men of their word. I can go on and on but I must end I'm forever grateful for my new blessing and thank Ms. Dawn and her supervisor for financially making everything fall into place for me. Best experience ever in my first new car buying experience. NORTHWEST HONDA is the place to be!!!!!! :) More

Great dealership - ask for Braden My wife and I had a great experience working with Braden Boudris at Northwest buying our Honda Odyssey. The price was really competitive, the service My wife and I had a great experience working with Braden Boudris at Northwest buying our Honda Odyssey. The price was really competitive, the service was top notch, and Braden was very trustworthy and kind. We had our three young children with us (no babysitter was available) and everyone was wonderful to them. If you're in the market give Braden a call over at Northwest. More

Excellent ! I was referred to this dealership through a good friend and they had me in the vehicle I wanted within a couple hours !! Ask for Braden !! He is t I was referred to this dealership through a good friend and they had me in the vehicle I wanted within a couple hours !! Ask for Braden !! He is top notch and knows all of the vehicles inside and out ! Whether it's about the engine and transmission or how to work the fancy radio that guy knows it all !!!!! More

Great Experience!!!!!!!!!!!!!!!! Mr. Arnold Greenspun is a lifesaver!!! I worked with him twice! He knew exactly who I was the second time. He was friendly, courteous, he took the tim Mr. Arnold Greenspun is a lifesaver!!! I worked with him twice! He knew exactly who I was the second time. He was friendly, courteous, he took the time out to get to me when I couldn't get there, he was understandable, and he was genuine! He wanted to make sure he got me in a car!! He assisted me and my mom to the fullest extent!! From now on I will come and purchase any vehicle from Northwest Honda because of him, and I will always come to him for any vehicle purchases!!! He is the best of the best!~ Christina B. and Candace W. More

Great Experience! Thank you so much Mr. Arnold Greenspun! You were exceptionally the best! I had a great experience at Northwest Honda and I really appreciate your serv Thank you so much Mr. Arnold Greenspun! You were exceptionally the best! I had a great experience at Northwest Honda and I really appreciate your service. Denitra M Fossett More

A wonderfully professional experience! My wife and I were intent on shopping for a new car (wife) and a used car (husband). We came to Honda because we bought a car from the dealership 2 1 My wife and I were intent on shopping for a new car (wife) and a used car (husband). We came to Honda because we bought a car from the dealership 2 1/2 years ago and now it was time to downsize. Then we ran into the Brooks family, and wow! What a team! They were everything we wanted in a sales team and more. We hit it off from the start. There was a genuine air about the Brooks' that made us feel like family! It was obvious that we shared the same values, like caring for others and service. Larry and Kenneth Brooks are the kind of down-home people I would send my mother to buy a car, and know that they would care for her as if she were their own mother. I really can't express the joy they brought to experience of buying car which can be quite stressful. They made all our dreams come true in one visit! And to all the others on the Honda team that helped us to secure a deal sweeter than we were expecting! THANK YOU! The Powers family feels that today was a good day! More

Great Experience We found the car that we were looking for at a great price. Special thanks to Josh Dreidband, Braden Boudris and the rest of the Northwest Team, for We found the car that we were looking for at a great price. Special thanks to Josh Dreidband, Braden Boudris and the rest of the Northwest Team, for a great experience. More

very smooth and satisfying experience i interacted with internet sales team at Northwest Honda and the experience with them was very smooth, prompt and attentive from the very start. My n i interacted with internet sales team at Northwest Honda and the experience with them was very smooth, prompt and attentive from the very start. My needs and requirements were taken care very well. From time of test drive till delivery of car, i felt everything was done as discussed. In a nutshell, whole experience was very friendly and not like other dealers who try to sell the car any way possible. Good work Raschelle Sevilla and Ray McLaughlin. Thanks and keep it up !!! More

Great Dealership I found the car I've been searching for, but couldn't make it to the dealership before closing. Braden Boudris at Northwest Honda ensured that the car I found the car I've been searching for, but couldn't make it to the dealership before closing. Braden Boudris at Northwest Honda ensured that the car would be there at the end of the day, which it was. Even though we got there at closing, the staff waited the extra hour to finalize the deal without making me feel like an inconvenience. You will be in good hands buying a car from this place! More

Awesome Experience As a first time car buyer I had the utmost customer service you could ever have. Braden made the experience so simple and I would recommend him to any As a first time car buyer I had the utmost customer service you could ever have. Braden made the experience so simple and I would recommend him to any new or returning car buyer. He is very knowledgeable of his product, he can get you the best deal, and to top it all off he acomodates you to have a comfortable experience at Northwest Honda. I was very pleased with the service and I will definitely return for any future purchases. More