Honda of Owings Mills

Exceptional Service & Great Price I have now bought two new cars in the past two years; one a 2014 Toyota Rav4 and just recently a 2015 Honda Accord Coupe. I mention this in order to s I have now bought two new cars in the past two years; one a 2014 Toyota Rav4 and just recently a 2015 Honda Accord Coupe. I mention this in order to show that I have had two experiences, and the experience at the Toyota Dealership was okay. Hard negotiations on price and the service was good. But, the Northwest Honda experience was phenomenal. AZ was the sales guy that worked with me and I can honestly say I have never had such a great experience. I was searching for cars two years in a row and I visited numerous dealerships, however, no one could touch AZ. Every question answered and he was very knowledgeable. He was very kind and catered to our every need, whether to test drive multiple cars or just answering all of our questions. He was very patient and did not force the issue at all unlike other sales people who don't let you leave. The price was outstanding and the entire team from AZ to the money people worked with us and made the entire experience very fun. Car buying should be an experience where the customer comes out satisfied and excited to have a nice car, not feeling like he overspent and had the negotiator get the best of him. Northwest epitomized this philosophy. If you want a honda and don't visit Northwest your doing yourself a disservice. More

Quick and Easy! The whole purchasing process was very easy. Melvin was very knowledgeable and i never felt pressured to buy. I would definitely do businesses here ag The whole purchasing process was very easy. Melvin was very knowledgeable and i never felt pressured to buy. I would definitely do businesses here again. More

Veterans appreciated This is the one dealership where I felt that my service as a veteran was respected, appreciated and taken into consideration, even outside of the usua This is the one dealership where I felt that my service as a veteran was respected, appreciated and taken into consideration, even outside of the usual Veterans/Memorial day commercialism. Every step of the way from the first phone call to the final signature, I was treated with friendly, courteous and professional customer service from my Sales Rep Melvin Bey and everyone else with whom I came in contact. This was my best car dealership experience in 15 years and four car purchases. Their sales rep was refreshingly honest, and acted in good faith with no sales pressure tactics. The environment at Northwest Honda is relaxed, orderly, comfortable and exceedingly efficient and personable. Their webpage is user friendly, intuitive and modern. This people do EVERYTHING, not only your registration and title, but they hand you actual license plates. Veteran or not, if you are in the market for a new or used car, start with Northwest Honda. More

Great customer service The service at North West Honda was very exceptional. The sales associates were very patient with me and the finance manager was amazing. My credit wa The service at North West Honda was very exceptional. The sales associates were very patient with me and the finance manager was amazing. My credit was pretty average , but they worked with me to find something for a good rate. Most dealerships probably look at your credit score and pass judgment but not here. More

Awesome Customer Service! My experience at Northwest Honda was great from beginning to end. The customer service was phenomenal. The dealer worked with me to make sure all the My experience at Northwest Honda was great from beginning to end. The customer service was phenomenal. The dealer worked with me to make sure all the features I wanted in my car were met. He helped me find the perfect version for me. I am in love with my new Honda CR-V and I wouldn't change a thing! More

Great Experience One of the easiest processes I have ever had. The salesman was courteous and friendly, and worked with getting me the car we needed, not just the most One of the easiest processes I have ever had. The salesman was courteous and friendly, and worked with getting me the car we needed, not just the most expensive car. They stayed late after hours to complete the deal, and negotiating on a reasonable price was the easiest I have ever had with purchasing a car. Would highly recommend this dealership to anyone considering purchasing a Honda. A+ More

Easy Peasy My mother was looking for a new car to replace her 15 year old vehicle. We had decided on the Honda Crosstour and decided to look at the inventory at My mother was looking for a new car to replace her 15 year old vehicle. We had decided on the Honda Crosstour and decided to look at the inventory at Northwest Honda. We are glad we did. Our positive experience began outside the showroom door when we met Raschelle. She is pleasant, friendly, and helpful. She took us through the Crosstour explaining the features and answering our question. When we decided to purchase the car she was easy to work with as we completed the paperwork. After she was done with her portion we transitioned to Dawn for the financing end of the deal. What would normally be a stressful time (a new car is a big ticket item after all) was a smooth and painless process. Lucky us! More

Glad I stopped at Northwest Honda to view their cars I never thought that it would be this easy to purchase a new car. It was a good experience buying my new vehicle. Glad I stopped by. I never thought that it would be this easy to purchase a new car. It was a good experience buying my new vehicle. Glad I stopped by. More

Excellent blessed Worked with me every step of the way while getting me the new car I wanted. Very professional, good person. Best car buying experience ever. Worked with me every step of the way while getting me the new car I wanted. Very professional, good person. Best car buying experience ever. More

wonderful experience from dealer After I signed up in emund.com, Northwest Honda gave me a quick response and very reasonable price. This save me a lot of time to negotiate price with After I signed up in emund.com, Northwest Honda gave me a quick response and very reasonable price. This save me a lot of time to negotiate price with dealer, which is hard part to buy a car. So the process to purchase the vehicle went very well. thanks Anthony to help me. More