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Honda of Owings Mills

Owings Mills, MD

4.7
1,655 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,655 reviews

December 27, 2025

I was well received and well taken care of by the lady who received me and the cashier and my car was also well taken care of. The technician was very courteous and helpful. Good job. More

by mfrimpongdarko@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and the Cashier
December 27, 2025

Tyrus was very nice and helpful. He communicated well when my vehicle was ready and everything was good. Overall great customer service and good overall experience. More

by Johnwelling64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrus in the Service Dept
December 24, 2025

I was in and out more quickly than previous times. Thanks to Cynthia's professionalism; she kept her promise to ensure that I didn't wait long. More

by Abigaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 24, 2025 -

Honda of Owings Mills responded

Hi Abigaile, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2025

When i took delivery of car, the dealership did filled the gas full tank, they just gave half tank. More

by Nischay M Gowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gould, Q Sue, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby, Brandon Locke, Charlotte Marsheck
Dec 21, 2025 -

Honda of Owings Mills responded

Hello Nischay, Thank you for reaching out. I would be happy to assist you with your concerns regarding the purchase of your new 2025 Accord Hybrid you purchased in September. Please reach out to me directly at robertperry@group1auto.com. I look forward to speaking with you. Robert Perry, General Manager

December 19, 2025

I received excellent customer service from Cynthia today. She was personable. When I came to pick up my car she acknowledged me. More

by wayne.toles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 21, 2025 -

Honda of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2025

Very attentive to customer’s needs and service rep Kayla was most accommodating. I did not feel used or abused by dearlershio. More

by dbweeks25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep. - Kayla
Dec 21, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kayla here at Honda of Owings Mills! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2025

I like them a lot. They are fast, they communicate effectively. I like to wait while they work on my car they are accommodating and just nice More

by kosiazom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Deborah
Dec 20, 2025 -

Honda of Owings Mills responded

Hi Kosiazom, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2025

Great people to work with, made the experience very pleasant.It felt like I was in an out. More

by ROGERS.CHAD72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Mance
Dec 20, 2025 -

Honda of Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2025

Excellent service very satisfied Mimi did a great job 15 word minimum is too many More

by Davethursz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimi
Dec 17, 2025 -

Honda of Owings Mills responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

I had great experience at Honda dealership the staff was friendly, professional, and knowledgeable. Cynthia in particular went above and beyond to ensure i met my needs. More

by Luka_vero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Dec 17, 2025 -

Honda of Owings Mills responded

Hello, we're happy you found Cynthia to be so supportive during your experience here at Honda of Owings Mills. We do hope we can be of assistance in the future. Take care!

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