Honda of Murfreesboro

Awful Service I took my Honda Accord 2014 to Honda of Murfreesboro to be serviced as my starter seemed to be grinding. After leaving my car at the dealership for da I took my Honda Accord 2014 to Honda of Murfreesboro to be serviced as my starter seemed to be grinding. After leaving my car at the dealership for days, I received a phone call from the service department explaining that the problem is with the after market remote control start that I had placed on the car and I would need to take it back to the place who installed the remote start. However, it was a manufactured Honda remote control start that was installed by Honda when I bought the car. The service department could not figure this out?? I told this dealership not to touch my car anymore and would be taking it elsewhere. Luckily, I took it to Darrell Waltrip Honda and they was able to replace my starter (which was the problem) within 24 hours. I would not recommend Honda of Murfreesboro to anyone; this dealership is not the same anymore since Reddell Honda sold. However, the only positive experience I received was with a woman in the sales/business area named TJ. She truly helped me during this awful experience by assisting me with receiving a loaner vehicle. She was extremely considerate and polite during this entire transaction. More

Great Experience!! Friendly, Helpful, and Knowledgeable Lance Booker was standing outside on a cool day and had a smile on his face. He made us feel like we were important. We had been to other dealerships Lance Booker was standing outside on a cool day and had a smile on his face. He made us feel like we were important. We had been to other dealerships (not Honda) and at one place no one every can and spoke to us. This made an impression on both of us. We had bought 2 other cars at the same dealership for our sons, but this one was for me. This is my first Honda. The feeling that you are welcome made the difference, and the car is wonderful. Very stylish. I will send anyone that I know of looking for a car their way. Cannot say enough good things about all of them. The manager was great and the finance person that worked with us. They never rushed us, and they took their time to make sure we got what we wanted. More

AWESOME EXPERIENCE! This was hands down the BEST experience we have EVER had purchasing a new vehicle! Our sales associate, Chris Casto is a HUGE reason for such a GREAT This was hands down the BEST experience we have EVER had purchasing a new vehicle! Our sales associate, Chris Casto is a HUGE reason for such a GREAT experience!! From start to finish, he could NOT have been any more professional, polite, helpful and supportive!! At NO time did I EVER feel rushed to make a decision or pressured - EVER! I really felt like he was genuinely interested in helping us get a fair deal from management with both our trade-in and new car purchase. We actually did not come prepared to purchase that day but rather to continue the best price shopping hunt relating to the vehicle we were interested in purchasing. However, due to the incredible service from Mr. Casto and the great price they offered us, we ended up purchasing the vehicle that day and ended the price shopping hunt. Working with Chris Ray in financing continued the positive experience as well! Mr. Ray was also very professional, knowledgeable but most of all, he actually made the whole financing experience both painless and actually quite enjoyable!! We will definitely be back to purchase more vehicles from Honda of Murfreesboro and that's saying a lot considering we live in Hendersonville!! GREAT JOB TO EVERYONE at Honda of Murfreesboro!! Thank you!! More

I Love Honda. I love Honda of Murfreesboro. All workers are very nice to me when I am using they service. Sale person is nice, and they can also answer all the ques I love Honda of Murfreesboro. All workers are very nice to me when I am using they service. Sale person is nice, and they can also answer all the questions I asked. More

excellent customeer service I am new to the area. The dealership was efficient and professional. My car had a recall on it that I had not been informed about as I was in the pro I am new to the area. The dealership was efficient and professional. My car had a recall on it that I had not been informed about as I was in the process of a move from Indianapolis. The dealership fix the problem. They secured the mats to the floor as they had come undone during the move. I highly recommend this dealership. More

Amazing service!!!! Carlos Arroyo is the man to go to!! He is very knowledgeable and made sure he didn't stop until he found exactly what I wanted. At first, we had troub Carlos Arroyo is the man to go to!! He is very knowledgeable and made sure he didn't stop until he found exactly what I wanted. At first, we had trouble finding exact color I wanted, because they were out of stock. The next day I got a call from Carlos, and he surprised me with exactly what I wanted. Not only did I buy a car from him, my parents did too! My whole family is very happy with the service Honda of Murfreesboro provides. Thank you so much Carlos!!! More

Outstanding people and will work with you. Carlos is amazing I just want to say that Carlos Arroyo is want of the best people I ever been around. This is the fourth vehicle we have worked with him on. I will co I just want to say that Carlos Arroyo is want of the best people I ever been around. This is the fourth vehicle we have worked with him on. I will come back to him in about a year and a half to deal again. He is very personable, understanding, and makes things happen. The way he deals with people exemplifies the positive relationship that is expected. I will be back because of him and how well we were treated. It was like family. Financing also worked well with us, so a big shout out there too. More

This is the 3rd car we bought from Carlos and his word true I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third I am a woman ad I was treated with respect, not spoken down to and they have always been fair and honest .. I think highly of Carlos,this is the third honda I have gotten from him.. He is our family salesman.. He is our go to guy.. This is the only company we have done business with in the last 11 yrs.. More

CRV Accident We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rat We hit a metal car bumper on I24 on our way up north. We had our brand new ( 1200 miles) CRV towed to the dealership. We rented a car at a reduced rate from the dealership and proceeded on our trip. Picked up our vehicle 2 weeks later on the way home to Florida. Runs great. Everyone at dealership was sympathetic to our problem and took care of the repair coordination with our insurance company. Special praise to Jonathon Clark for his extra effort in keeping things going forward. More

Best car buying experience ever! After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales mana After a recent car accident, I found myself in need of a new vehicle and FAST! Honda of Murfreesboro delivered just in time. Their internet sales manager, Peggy Diamond, found the car I wanted at a very competitive price, and my sales person, Carlos Arroyo, went above and beyond the call by picking me up within 30 minutes of speaking with Peggy. I was in and out in an hour, contract signed, loan financed, and I was back on the road. If you need a new vehicle, see these people first. More