Honda of Lake Jackson

Great Experience Located a used Toyota on the internet. A brief call to Chris answered our questions, pricing was clear and better than market. We made the drive down Located a used Toyota on the internet. A brief call to Chris answered our questions, pricing was clear and better than market. We made the drive down from Houston arriving at 7:30pm after getting stuck in traffic, but everyone was friendly and accommodating. Robert did a great job of getting us wrapped up and out in the new car in under an hour. Julie made the paperwork quick and easy. Well worth the trip. More

New honda purchase Daniel and Luis did a great job handling my new car purchase. Even though I drove in from the Houston area, my time was well spent. I look forward to Daniel and Luis did a great job handling my new car purchase. Even though I drove in from the Houston area, my time was well spent. I look forward to working with them again. More

Best experience buying a car My husband and I had the best experience buying our new Honda Hybrid Accord from the time we were greeted by Salesman Robert Dohle to the final purcha My husband and I had the best experience buying our new Honda Hybrid Accord from the time we were greeted by Salesman Robert Dohle to the final purchase of our car. Robert was very helpful and we appreciated that he gave us the private time to discuss our buying power and trade in value. Our last car experience was a nightmare one dealership we had to fight to get our keys back to our trade in car bc they wanted use to buy one of their cars. We were apprehensive about starting the process but Honda was the first dealership we visited and Robert was outstanding at making us feel comfortable enough that we wanted to continue our hunt for the perfect car. Thanks to Robert and all the staff at Honda of Lake Jackson for making my car buying experience a pleasure. Will contiune to reccomend you guys to future buyers. I am ashamed to say I do no remember the financial gentemen who helped us but want to recognize him for making our financing a pleasurable experience he was so helpful in giving us knowledge on purchasing the right coverage for our vehicle. Both gentleman were professional and always made us feel comfortable in our buying experience. Thanks guys:) More

My wife and I researched vehicles and shopped online My wife and I researched vehicles and shopped online prior to me visiting your dealership on Friday, March 21, 2014 to look at a CR-V. We planned to My wife and I researched vehicles and shopped online prior to me visiting your dealership on Friday, March 21, 2014 to look at a CR-V. We planned to visit the dealership on Saturday to test drive and possible purchase this vehicle. I received a call that evening at approximately 7 P.M. from "Customer Service" and I gave them the requested info. They called my wife approximately 1 hour later and requested the same info. She explained that we had already given them the info but the lady became very rude to my wife insisting that we set an appointment time for the next day. She even received another call from the same number while she was already on the line. They even called again while my wife was still on the original call. I called the dealership after this call (A total of 5 calls that evening from "Customer Service") and talked to Cory. He was very nice and told me to ask for him when we came in. We were very satisfied with both Daniel and Cory and agreed to purchase the vehicle. All went well until my wife went into finance (while I took our trade home to unload it). When I called her to let her know that I was on my way back, she told me that the finance manager was trying to sell her a protection package and that she was not comfortable with it at all. I told her not to sign or agree to anything until I got there. After he gave us his sales pitch I repeatedly told him no but he wouldn't take no for an answer. We finally agreed to 1 of the three packages offered for $3 a month (5 year protection plan on a 3 year lease) for a total of approx. $105. I can't believe that a dealership would tolerate this high pressure tactic for something the customer did not want and that the dealership made so little profit from. During the whole process of negotiating and finally agreeing to the deal, I made it clear that I wanted both the " Monroney" sticker and the Addendum sticker. I was told that it was out of the dealership being laminated. I have been back twice since then and have still not received them as requested. As you are aware, it is a violation of both State and Federal law for the vehicle to be sold without them in the first place. My wife and I are both not satisfied with the fact that the stickers were missing; the actual MSRP was never quoted are written down during or after our dealings and with the mistake made by finance concerning the $750 rebate. He actually called and went to my wife's office in Angleton and changed the contract. When she questioned him about the change he never told her what was changed only that the payment would not change. Regardless if the deal was a "fair" deal or not, the way it was presented left a doubt in both of our minds. More

I had a very positive experience with Daniel Hansen. He is professional and very polite. He walked me through the process with out me feeling rushed or pushed to make a deal. It is the easiest vehicle I is professional and very polite. He walked me through the process with out me feeling rushed or pushed to make a deal. It is the easiest vehicle I have ever bought. I will recommend Daniel Hansen, at Lake Jackson Honda. I love my vehicle. It is amazing. Thank you, Mr Hansen for making this usually painful process so pleasant. I would recommend anyone needing a vehicle to go to Lake Jackson Honda and make a deal with Mr. Hansen More

It was an extremely pleasant experience from the moment I got to the car lot to look around until I drove my new vehicle off the lot. Very friendly. Knowledgeable about the vehicles and helpful. The best ca got to the car lot to look around until I drove my new vehicle off the lot. Very friendly. Knowledgeable about the vehicles and helpful. The best car buying experience I have ever had. More

Jesus was a great salesman, very knowledgeable about the cars and extremely patient with my questions. I had driven through the lot a couple of days earlier and he really impressed me when he came out in t cars and extremely patient with my questions. I had driven through the lot a couple of days earlier and he really impressed me when he came out in the cold drizzle to answer some questions I had. Overall, this was a very good experience and I would buy from him again. More

I would definitely buy a car again from Honda of Lake Jackson. Last Friday, I purchased a 2014 Honda Accord Ex and couldn't be happier. I feel like they valued my trade fairly and gave me a good price o Jackson. Last Friday, I purchased a 2014 Honda Accord Ex and couldn't be happier. I feel like they valued my trade fairly and gave me a good price on my new car. Everyone that helped me was super friendly which made the buying process as stress free as possible. More

My family and I showed up on Saturday January 4 to purchase a new Honda Accord. When we got there we were immediately greeted by Mr. Dohle. He was quickly able to show us a car. Then he let us test dr purchase a new Honda Accord. When we got there we were immediately greeted by Mr. Dohle. He was quickly able to show us a car. Then he let us test drive it. He presented the car in such a way that my family basically fell in love with it. He gave us a very comprehensive run down of all the car's features and our options when it came to buying it. When I called my bank to see the payoff on my current vehicle that Honda wanted to buy; they wouldn't give the payoff. Robert was able to talk them and get the problem resolved. We drove away that night with a new car. Mr. Dohle took care of everything. I have never had a friendlier sales representative. He truly made my family and I feel as if we were more than prospective clients. More

I was looking at this Honda Crv they had posted online. So I called the dealership and talked with Robert Dohle. He was very knowledgeable and professional in helping me with my car shopping experience. I So I called the dealership and talked with Robert Dohle. He was very knowledgeable and professional in helping me with my car shopping experience. I have received great customer service from Honda of Lake Jackson overall and especially from Robert. I am still in the process of choosing the right vehicle for our family but I am glad I visited this dealership. More