Honda of Greeley

The service center guys go above and beyond the call of duty. They work overtime, and I hope they are paid for their overtime. They probably invented "service with a smile" because they live that quote o duty. They work overtime, and I hope they are paid for their overtime. They probably invented "service with a smile" because they live that quote out!!! :) More

Scott the Service Manager took so much time and had so much patience answering my 1,285 (ha ha) questions about a 2004 Honda Pilot I am going to buy. I certainly know that if I take my car in for service much patience answering my 1,285 (ha ha) questions about a 2004 Honda Pilot I am going to buy. I certainly know that if I take my car in for service that I will receive excellent customer service because Scott is in charge of this department. I wouldn't have gone to the trouble of logging onto this site and bothering to do this (I wouldn't normally) but this is truly the most excellent employee in a dealer I have encountered. And I have been to every dealer here in my city looking at the cars with salesmen and talking to the service departments about their cars' reliability. Scott is a stellar representative for Honda! More

Though it took some persistence, Honda of Greeley made good on a minor repair. This matter should never escalated to the level it did, but the repair to the window tinting was ultimately addressed. Thanks good on a minor repair. This matter should never escalated to the level it did, but the repair to the window tinting was ultimately addressed. Thanks to Bob Finnegan, Sales Manager. More

Recently, we bought a used car from Honda of Greeley. When we were bringing it home, the trunk popped open while driving and the transmission started to slip and shifted roughly. The next morning, the c When we were bringing it home, the trunk popped open while driving and the transmission started to slip and shifted roughly. The next morning, the change engine oil light came on. I checked the oil and it was low. Peggy had said that they had changed the oil but when we called to say it was low, she said that they hadn't changed the oil. The car was 2000 miles over the mileage slip that said when the next oil change was due. They said to bring it in the next weekend and they would change the oil. In less than 300 miles after they changed the oil, it was already low. We brought these things to their attention, but they seemed to not care. We told them about the trunk opening, the transmission jerking and losing/leaking oil, but they said they had checked it out and couldn't find anything wrong. We found online about this type of car having problems with transmission and electrical systems was common. It didn't matter to them and with the way we were treated and the service manager more or less saying he didn't think they could fix the problems, we will take our business elsewhere. We are happy that we purchased the extra 36000 mile/36 month warranty, but no one should have to have their newly purchased car in the shop right after they get it. We made the mistake of trusting them. Please don't do the same. More

Keith was great. We bought a new civic lx and the price negotions was painless. We did not have a trade so that made it easy. Honda had special rates so the finacing was quick. I recommend them and Honda! negotions was painless. We did not have a trade so that made it easy. Honda had special rates so the finacing was quick. I recommend them and Honda! I do not live in the area so I will not be using their service department. My sister bought a honda there also and that is why I chose them. More

Overall buying a car was nice experience. Everybody was friendly and answered my many questions. When I called Bob Finnegan, he called me back promptly. He was very professional. I really like my car. T friendly and answered my many questions. When I called Bob Finnegan, he called me back promptly. He was very professional. I really like my car. The price was good. The dealership was clean. More

I sure wish I would have read all the bad reviews about this dealer before I went there. I had many issues with them but the worst of them all was that they sold me a warranty that turned out to be bog this dealer before I went there. I had many issues with them but the worst of them all was that they sold me a warranty that turned out to be bogus. I negotiated a Honda Care extended warranty for 5 years and 60,000 additional miles for $2,000 but then weeks later (after they have been paid in full) they tell me that Honda couldn't do that warranty but they could do a warranty for 48 months and 40,000 miles for the same price from a 3rd party not Honda. Do they really not know what kind of warranties to sell or were they trying to get my money first then sell me a lesser warranty? You can be the judge on that. Don't let any trivial stuff like "we will get those missing manuals to you tomorrow" go unwritten in the agreement. ALL of the verbal things that were agreed on like "the brakes squeek and our service is closed right now so come back and we will check them for free" didn't happen. Be very careful of "out the door" price which would include state and local taxes. Know your state and local taxes before you sign the final paperwork. My final price was to include all taxes but they charged me the wrong tax amount to increase their bottom line. I should have know my tax rates but I trusted them on that. I got scammed out of $700 for the wrong taxes being collected in an "out the door" price. When I registered the vehicle, I had to pay the corrected taxes. And of course, once you sign the sales agreement, you have no recourse with them. So know all the tax rates before you buy and bring a calculator to check their math. Lastly, no one ever returns calls. Not a single person out of four sales and finance people, even when promised at a certain time to expect a call, had called me back. Overall, a typically horrible used car experience! More

A couple of weeks ago I went to honda of greeley looking for a minivan," honda odyssey to be exact", but it old them that I could only spend between $10,000- $12,000 for it. He showed me a couple of vehicl for a minivan," honda odyssey to be exact", but it old them that I could only spend between $10,000- $12,000 for it. He showed me a couple of vehicles on the lot that looked descent, he then showed me a honda odyssey that was just perfect! I asked him what the price of it was, he responded "lets just take it for a spin and see how you like it first". We get back to the dealership and come to find out the stupid van was priced at $18,000, which was obviously and clearly $6000 over what I wanted to spend. As a somewhat smart consumer, I brought my laptop with me, I found out from another sales person what the wireless password was. I checked the kelly blue book and the thing was only retailing at $16,000 at best. They were also going to give me about two thousand less than what my trade in was. I asked why this was and they told me that they look at the "blackbook" instead. Also to put some icing on the cake, they pulled my credit to see what kind of rate I could get, and they lied to me about what my credit score was. They told me that my score was about twenty points less than what it actually was. I found that out by going to a free credit scoring website. I will plan on staying as far away from Honda of Greeley as possible for as long as I live. More

I went there before I went to barnone this guy tried to sell me a car that was advertised at $ 2000.00 for $ 6000.00 They have garanteed credit approval but they could not get me approved until I told t sell me a car that was advertised at $ 2000.00 for $ 6000.00 They have garanteed credit approval but they could not get me approved until I told them I was pre approved with Credit Acceptance Corp. That is when they brought out the figuares of the car that was 3 times the price of the advertised price. I test drove the vehicle and when I got back I smelled a antifreeze leak I brought that to his attention he said I can not smell anything. I then brought out the add for the car and he said well you want to build your credit don't you? There is bank accuitzion fees I said it can not be that much he said well you want to build you credit dont you? I told him yes but I am not willing to pay 4000.00 to do that. I spoke with another dealer and they told me the bank get 500 max to do the load. I in return reported the salesman and the delership to the colorado dealer board. If anyone ever buys a car from any car lot and they want you to get an extended warranty it is a good deal sometimes but I will let you in on a secret they only pay 300-500 for that warranty the rest of the money that they charged you goes into their pocket for selling it to you. More

I went to Honda of Greeley to buy a car and doug and dave showed me a 2000 Pontiac Grand AM which i liked and i decided to buy. After negotiating the price me and doug met T $6350 for the car, honda of greel showed me a 2000 Pontiac Grand AM which i liked and i decided to buy. After negotiating the price me and doug met T $6350 for the car, honda of greeley pay off the $2400 trade on my truck and me pay $200 down. So when it came time to do the financing and sign the papers i admitt i got a little over my head and was anxious to get out of the dealership with my new car but they changed our original deal and charged me hidden fees. After i signed the papers and got home i noticed that they charged me back the $2400 for the pay off on my truck and they also charged me a 2 year 24,000 mile $2500 service agreement to me that i had know knowledge of they did not ask if i wanted or did i ask for, plus why would i need when my Dad was a GM master technician for 22 years that pretty much tells me i dont need that so why would i even want or ask about. Do not shop at Honda of Greeley they will rip you off and charge you hidden fees, these guys are CROOKS!!! Matt Loveland, CO More