Honda West

Initially I thought we are getting a great service as Anthony patiently worked with us as we narrow our search, when we went inside to talk numbers that’s when things go south. We felt certain details ar Anthony patiently worked with us as we narrow our search, when we went inside to talk numbers that’s when things go south. We felt certain details are kept from us and negotiation is just focused on the monthly, when I asked for the breakdown which he is covering with his hands, I saw an “optional warranty” that I clearly said I want removed. He said it will be and we continued on finalizing and come to an agreement. Our time with CJ was great he asked if we have ang questions and we said Anthony already explained everything to us so we went on signing and went home. When I went over the contract at home, that optional warranty is still there even if I clearly stated I want it removed. I felt deceived and taken advantage of. The next day, we called Anthony and he said he doesn’t know anything about it and just call the office. (Wow! ) CJ helped us to remove it but then our monthly stays the same he said. So even if it is deducted from the principal amount we are still paying for the interest of it? Confused but had to move on. Lesson learned here, do not trust their word or better yet find somewhere else to buy. To top it off, the car already has scratches (see photo taken when he hands us the keys) and Anthony keeps on telling us it’s nothing. More

Great service! Efficient and well paced. Jilmar took care of my accommodations so that I can leave the dealer ship with a new car. Efficient and well paced. Jilmar took care of my accommodations so that I can leave the dealer ship with a new car. More

We worked with Randy and he was very helpful and patient will all of of questions will all of of questions More

Friendly, kindly, best dealer for trade They did the best for me, thanks dear Marcus best for me, thanks dear Marcus More

Fantastic experience. I was worried going into buying a car because I went by myself but they didn't hassle me or anything. Easy in and out and they helped me clean out my I was worried going into buying a car because I went by myself but they didn't hassle me or anything. Easy in and out and they helped me clean out my trade in too! More

Exceptional customer service! ! Eric Quezada is an asset to Honda West. He is very personable, knowledgeable, helpful and patient. I will always go to Eric for my car needs. Javi ! Eric Quezada is an asset to Honda West. He is very personable, knowledgeable, helpful and patient. I will always go to Eric for my car needs. Javier is also amazing!! He also is all the same as above. My reason for visiting was, I was at the end of my lease and did a buyout of my car. Everything went as smooth as clock work. More

Richie was super helpful throughout the entire process. Looking forward to working with him again in the future! Looking forward to working with him again in the future! More

They made purchasing my first car a great and easy experience, very helpful and friendly. experience, very helpful and friendly. More

I recently bought a new accord exl hybrid from honda west and had a great experience and had a great experience More

The Honda West Company is one of the most friendly and very accommodating services in the valley… very accommodating services in the valley… More