Back

Honda Village

Newton Corner, MA

not yet
rated
813 Reviews

371 Washington St.

Newton Corner, MA

02458

Directions

By Type

813 Reviews of Honda Village

September 10, 2016

Exceptional Service! I had the pleasure of working with Scott Stafford! He was very professional and made the car buying painless. I had a problem with the other car that More

by Laurad86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgi Stoev, Ivo Petrov, Scott Stafford
September 09, 2016

The Best car dealership we ever dealt with! We came from Long Island, NY to be with our son who was purchasing a Honda CRV. After a great deal of research, phone calls, and emails, both here an More

by Pete & Eileen & Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fink
September 03, 2016

Fast, painless, honest - josh was great I'm kind of a difficult customer. When it's time to lease a car, I email around to a few dealerships, tell them what I'm willing to put down, tell the More

by cristinesp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Fink
August 25, 2016

Poor Customer Service from parts Dept I bought some parts from them online and had a very poor experience with their customer service service. They appear to still be operating in a mode More

by Barnaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Online Customer Service
Aug 29, 2016 -

Honda Village responded

Greetings Barnaby, I have spoken with the Parts Department regarding your purchase and your concerns. While I can understand that you are frustrated with your purchase. However, our Return Policy is clearly written on the website. Which includes but is not limited to the following details: There is no return on the following parts or condition of parts: • Parts that are installed, damaged (except as damaged by a freight carrier), • Part received by you over 30 days ago, • Electrical part of any kind except in the case where we deem them uninstalled or the part is in a factory sealed bag. • Parts must be in brand new, undamaged, clean, uninstalled, and resalable condition. • Any kits must be complete. • All original factory packaging must be intact and returned with the part (ie bagged parts must have bag, boxed parts must have box etc). As already offered by the Department Manager we can either send the part back to your at your expense or we can discard the part (under American Honda Manufacturer guidelines we can not resale, reuse or return this unsealed and opened electrical item). If you would like to discuss this situation further please feel free to contact the Parts Department Manager or myself at jgiacoppo@hondavillage.com. Best Regards, Jade Giacoppo jgiacoppo@hondavillage.com

August 19, 2016

THE PLACE to shop for your next Car What a TEAM WORK, form the receptionist Adam, the way he would page the staff (deep voice) and the floor Manager Jason Flynn no running around with pr More

by yvesbelony@gmai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
YVES DUFOUR Selection Specialist knowlegeable not pushy * Ask for the Floor manager Jason Flynn he will take care of you needs ., Jason Flynn
August 16, 2016

Very enjoyable Alejandro colon helped me buy a used 2013 Honda Civic and he helped make the trip very enjoyable and easy I appreciate everything Alejandro and the Ho More

by Johnfowler74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro colon
July 26, 2016

Smooth transaction for new car purchase I had already done my research and knew a lot about the car I was interested in. The salesperson (Joshua Fink) I talked to when I walked in was friend More

by bu_gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Fink
July 25, 2016

Great team, great experience Worked with January Dumerjean trying to figure out what car would work best for my newest Honda. Did a great job working with me to take a look at al More

by Alex L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January Dumerjean
July 20, 2016

Superb dealership My husband and I have bought a total of 3 cars at Honda Village over the course of the last 15 years; we have always had our cars serviced there. We f More

by Honda Village Royalty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bohn, Vanessa, Joe Panichella, Calvin Huang, Phil Simmons, Greg Miller, Mike Habib
July 19, 2016

Excellent service from sales rep Vahe B. Although I did not purchase a vehicle, the service there was phenomenal! Sales rep Vahe Balaygozyan showed me the different cars for sale and how each More

by KarKatie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vahe Balayozyan
...
16
...