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Honda Lancaster
Lancaster, CA
168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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168 Reviews of Honda Lancaster
June 19, 2017
Outstanding Representation of Honda Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respect Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respected, your multi-year investment will be taken care of, and leave knowing the work was done well... ....which is exactly how one find themselves going back. Each time we ask specifically for Stacia Delaney. No-one else. She is our Service "Go To". It was Honda Lancaster who sold us on the new Accord EXL-V6 - and to date no regrets since. (Go look at any online review of this car to see why) But it was Stacia who sold us on the post-sale experience. As they say, you choose where you go back to. (15 months and counting). More
by WhiteSedan
Employees Worked With
Stacia Delaney
June 12, 2017
Service department Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writi Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writing on the paperwork I have it is covered. The sales people are great, unfortunately the service department is the reason I would not buy another or recommend buying a vehicle from here. More
by PJ
Employees Worked With
Talked with several employees
June 11, 2017
Thank you!! We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank y We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank you for your great customer service! More
by CherylC
Employees Worked With
Stacia Delaney, Alejandra "Alex" Rodriguez
June 10, 2017
Excellent Service Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like family. Go to her for the best deals! More
by Jill Lewis
Employees Worked With
Stacia Delaney
June 01, 2017
Fantastic customer service! Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda is indeed, an asset to her company. I'm kind of "hard to please", and this service advisor's skill at taking care of business with a smile will keep me coming back. Kudos to the person who had the correct insight to hire her for the position she is in! More
by customer, Karen
Employees Worked With
Stephanie Pierce
May 27, 2017
Great service and worth the drive! My husband and I have been dealing with this dealership for many years. I'm very happy to see David Boyle back in the service dept. Recently we mo My husband and I have been dealing with this dealership for many years. I'm very happy to see David Boyle back in the service dept. Recently we moved to the Las Vegas area where we were very unhappy with the Kia dealership in Henderson NV. . When our Kia Forte needed service, we feel it was worth the drive to bring it back to Lancaster Honda to be serviced and have new brake pads put on. We trust the service dept and it is the only place I have my Honda serviced. David Boyle has been very helpful with scheduling our service needs. I highly recommend both David and the mechanics in the service dept. More
by Patricia38
Employees Worked With
David Boyle, John Mears
May 27, 2017
Stacia DeLaney best service advisor. Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine serv Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine service to my car is needed. More
by Ostos OsEl
Employees Worked With
Stacia DeLaney
May 25, 2017
Great Experience at Lancaster Honda Service Dept Jim Monroe, my Service Advisor, and Brittany Davis, the Receptionist/Cashier in the Service Department took GREAT care of me during my most recent vis Jim Monroe, my Service Advisor, and Brittany Davis, the Receptionist/Cashier in the Service Department took GREAT care of me during my most recent visit to the Service Department at Lancaster Honda. Thank you for all that you two do. More
by ServiceGuy
Employees Worked With
Jim Monroe, Brittany Davis
May 25, 2017
Only place I go for wheel alignment is at Honda Lancaster New building is great and great cust service (Stacia Delaney) Always servicing my car the right way... Never had a problem with any of my vehicles.... New building is great and great cust service (Stacia Delaney) Always servicing my car the right way... Never had a problem with any of my vehicles.... Outstanding service... More
by Larry
Employees Worked With
Stacia Delaney
May 23, 2017
Awesome service department If you own a Honda then Lancaster Honda service department is awesome! I had some issues on my new odyssey and they took care of them and I didn't hav If you own a Honda then Lancaster Honda service department is awesome! I had some issues on my new odyssey and they took care of them and I didn't have to pay a dime. Jim Monroe is awesome and he is my go to person if I have an issue. So if you have and oil change or issue with your Honda them call Jim and get down there because they are a great service department! More
by Ironman8587
Employees Worked With
Jim Monroe
