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Honda Lancaster

Lancaster, CA

3.1
168 Reviews

43244 Drivers Way

Lancaster, CA

93534

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168 Reviews of Honda Lancaster

July 05, 2017

Fast and excellent service David Boyle helped us with servicing both of our Hondas in one day. All within a few hours. He was very informative and treated us wonderfully. I will More

by Migzep85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Boyle
July 05, 2017

The expediency of service and maintenance service writers were helping me long before my actual appointment. My car was being serviced and concluded 1 hour from the time I drove in. Work w More

by Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Seeger
July 01, 2017

Oil change & Stain remover Always a pleasure going to take care of a car service I need at Honda. Customer service is amazing and I never have to wait longer then what I'm told. More

by Nattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Seeger
June 30, 2017

Excellent service at lancaster honda Leo Gak and Brian King were extremly nice, courteous and took care of my new car needs. Will be recommending to friends and family...thank u More

by Erin Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Gak
June 28, 2017

Very good service Stephanie pierce , service advisor was a great help. She resolved my repair issue of my 2017 Honda Pilot without any issues. Thank you so much for the More

by Olivia millan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pierce
June 27, 2017

Overall Experience at Lancaster Honda. Stephanie Pierce, Service Advisor, was very professional and efficient. She addressed my service/repair request concerning my Honda in a timely manner More

by carguy4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Pierce
June 24, 2017

Attentive and courteous Had to reschedule the oil change service til afternoon, and Honda was able to accommodate. The service representative I dealt with was Debbie Seeger. More

by ehka1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Seeger
Jun 26, 2017 -

Honda Lancaster responded

Thank you for the review.

Jun 26, 2017 -

Honda Lancaster responded

Thank you for the review.

June 23, 2017

Excellent Service Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 More

by Honda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacia DeLaney
Jun 26, 2017 -

Honda Lancaster responded

Thanks for the review....

June 23, 2017

Prompt and courteous. I was able to schedule same day appointment for an oil change, service adviser David Boyle was courteous and kept me informed of the progress of my v More

by Manuel Riguero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Boyle.
Jun 26, 2017 -

Honda Lancaster responded

Manuel, Thanks for the nice review.

June 20, 2017

So/So Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service More

by Momof1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey D.
Jun 23, 2017 -

Honda Lancaster responded

Thank you for your feedback. We offer coupons on our website at hondalancaster.com. We also send them out quarterly thru Honda. Hope this helps..

Jun 23, 2017 -

Momof1 responded

Through the old ownership, I would get coupons via mail quarterly, however did not get them last quarter. A 20% off coupon online for Honda accessories is not much of a deal when you have a 60 dollar plus...amount to do a routine oil change. Accessories are optional, oil changes are not.

Jun 27, 2017 -

Honda Lancaster responded

There are also service coupons online...