Honda Lancaster

saleman lemark,so was the sales manager was very professional i would recommend! Buying from this dealership great services professional i would recommend! Buying from this dealership great services More

My only question is, why is the service manager, Cody so rude? Had a horrible experience, will not be returning. Who hired such a person? rude? Had a horrible experience, will not be returning. Who hired such a person? More

If I could, I would leave at zero stars due to, Cody Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finall Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finally went in and asked what was going on. My car had not been touched. I saw that it had not moved since I had dropped it off and I was told that the mechanic was on vacation and wouldn’t be back for another week. All the while, I am paying for a rental out of my pocket. When I a called and complained to the service manager, Cody Broderick, not only was he unprofessional but screamed at me over the phone and told me I had issues and I was a liar. He then did a conference call, over speaker with one of the team members who told me my vehicle would be worked on in a timely manner and there was a back-and-forth with the team member saying she never said this and myself saying that she did. Again, Cody then called me a liar, and then proceeded to hang up on me. A day later, the service manager, Cody Broderick, called and apologized to me. He told me, “he just was having a bad day”. You’re having a bad day so you scream at a customer and pass your frustration out on them? Oh, thank you, now I had a bad day as well. He was beyond unprofessional. My cars issue was never fixed, I still have issues with my Honda CRV to this day but, I refuse to ever return to the Honda dealership in Lancaster, California. Not only are they abusive, but they don’t take care of the problem. They just want money and if they’re having a bad day, take it out on their customers. Listen when you work you take your emotions out of it you separate your personal life from work! I will never go back to Honda or buy from them ever again due to his unprofessionalism. More

I worked with Nathan Talamantas to buy my Honda HRV and I am incredibly impressed. He was such a genuine and honest person to work with and made sure I had one of the best experiences buying a car possible. am incredibly impressed. He was such a genuine and honest person to work with and made sure I had one of the best experiences buying a car possible. From start to finish he showed exceptional knowledge and expertise as well as treating me with full honesty and service. I really appreciate everything about this dealership and how great of an experience it was buying my car at Honda Lancaster because of Nathan. I would recommend Nathan and his team to all of my friends and family. Very happy customer! 10/10 More

Bought 2025 Pilot on Memorial Day 2024, and have problems with driver window rolling down. Service person NEVER gets back to get this fixed. Repeated emails and no response till I call and leave a nasty mess with driver window rolling down. Service person NEVER gets back to get this fixed. Repeated emails and no response till I call and leave a nasty message. Well, that only worked once. Still trying to get this fixed. Not impressed at all with their service More

Hi, I went for oil change, and they never have a service manager he always is on vacation, They have a special $99 and I had a Costco cupón and they do not combine , but I read restriction and it do not s manager he always is on vacation, They have a special $99 and I had a Costco cupón and they do not combine , but I read restriction and it do not say anything like it I just let it go but always they have issues with the representatives, the guy that helped me he got mad cos I told him I have a cupón And he made his paper work already Whatsoever bad actitud always with some of them , that’s way they always are hiring new people More

I have been to a few Honda Service Departments through my different cars lives, and by far Honda Lancaster has had the worst service I have had to deal with. They never answer the phone when you call, or do different cars lives, and by far Honda Lancaster has had the worst service I have had to deal with. They never answer the phone when you call, or do they call you when your vehicle is done, they text, so you can't ask any questions. Finally, when I picked up my car, they had me waiting 20 minutes before they brought it out. Never coming to this Honda dealership for Service again. More

I just bought my car there . It started as an internet deal first mistake . We know how sales men are in person online they can’t be trusted . Specially when your a women in a vu It started as an internet deal first mistake . We know how sales men are in person online they can’t be trusted . Specially when your a women in a vulnerable state . I’m being generous and giving them one star because the finance guy I believe his name was Bryan was awesome . That’s probably why he actually didn’t even work there he was from suburb but if it wasn’t for him I honestly probably would have left that place just a complete stressful mess . So thank you Bryan , for actually listening and being honest . And not wasting our time . More

I highly recommend buying your next car at this friendly honda dealership. I had a lease that was way over on miles. I honestly did not think I would be able to go home with a new car. I figured keep payin honda dealership. I had a lease that was way over on miles. I honestly did not think I would be able to go home with a new car. I figured keep paying it to stay out of debt lol ..but Juan Lujan was amazing and made it happen. He made my buying experience amazing he got me out of my lease that i was drowning in with a reasonable monthly payment. He is truly an expert that helped me weigh out my options. He and his team made it happen thank you guys. More

I recently picked up a new 2023 Honda CRV EX-L from Honda Lancaster. I worked out the numbers on the new car and my trade-in upfront with great customer service from the General Manager (Angel Ascencio) and Lancaster. I worked out the numbers on the new car and my trade-in upfront with great customer service from the General Manager (Angel Ascencio) and salesperson (Leo Gak). I live in Northridge so it was important to get the majority of details resolved before making the one hour commute to Lancaster. Everything was delivered upon as promised and I am completely satisfied. Thanks Angel and Leo for making the entire process smooth from start to finish. More