Honda Lancaster

I would like to compliment salesman Le’Mark D. Hollenshed for being so professional, respectful, kind, and helpful!! for being so professional, respectful, kind, and helpful!! More

Another bad experience with this dealer Attending a Recall for my Honda Insight last week, I dared to make an appointment again with this Dealer to maintenance for reasons of time since it i Attending a Recall for my Honda Insight last week, I dared to make an appointment again with this Dealer to maintenance for reasons of time since it is close to my house; I received the confirmation of my appointment on Tuesday 16-20 for Wednesday 17-20, my wife lost her morning work to take the vehicle to maintenance and when she arrived at the agreed time, this person Gabriela Hufragio attended her and told her that they did not give maintenance to the vehicle because they did not have the part of change. What happens to those people, what is the way to serve Honda customers, I can't believe it, and I don't know if it's my luck but again my vehicle is received by this same person who treated me so poorly on my previous visit. Hopefully someone responsible will read this comment and take action. More

NEW service experience Thank you for allowing me to express my opinion again. At this time I want to say that I went back to look for the service option for my vehicle in th Thank you for allowing me to express my opinion again. At this time I want to say that I went back to look for the service option for my vehicle in this dealer and was attended by Francisco Gomez, Honda service consultant and I want to share my excellent service experience with this person, I think he is very professional and I recommend it to him. More

Horrible "SERVICE" experience I bought a car in this Dealer a few months ago, and having completed the time for this first service revision, I made an appointment in advance on int I bought a car in this Dealer a few months ago, and having completed the time for this first service revision, I made an appointment in advance on internet. I arrived at my appointment 10 minutes before my stipulated time and I was not attended by the service agent that had been assigned to me in my previous reservation. I brought the car for its first oil change and general check, the "SERVICE" agent Gabriela Hufrag / R403, received and told me that I would have to wait two hours for this process, which I had to agree. 45 minutes had passed when I saw that someone took to the parking lot a car very similar to mine, after an hour I decided to get closer to see and in fact it was my car; Until that moment nobody had warned me that it was ready and until the "SERVICE" agent realized that I was next to the vehicle she told me that it was ready. This is my third Honda car and is the first buyer in this Dealer and I have never received such a bad "SERVICE", it is evident that there is a total ignorance of the value of time and customer satisfaction. In fact they just did the oil change and nothing else, I guess it was because it was the first revision, it was free. More

Great Customer Service! Stacia Delaney was very professional. However, I also perceived a genuine interest in helping me with my vehicle needs. I would definitely return to Stacia Delaney was very professional. However, I also perceived a genuine interest in helping me with my vehicle needs. I would definitely return to Lancaster Honda for my regular vehicle maintenance. Thank you again Stacia Delaney for a great overall experience. More

Flawless, and easy This was hands down the easiest car buying experience I’ve ever had. They were super competitive with pricing and made me really change my mind about This was hands down the easiest car buying experience I’ve ever had. They were super competitive with pricing and made me really change my mind about buying a car locally. When I bought new cars before i would drive far for the best pricing, but this dealer helped me more then i could ever ask for. Tony Crispin is the man to ask for! More

Efficiency Francisco Gomez helped me out with my need of an alignment to prevent future abnormal wear on my tires and all though I was not scheduled with an appo Francisco Gomez helped me out with my need of an alignment to prevent future abnormal wear on my tires and all though I was not scheduled with an appointment he took care of me in a generous and efficient manner! More

Exselent service Thanks Cesar Avalos will see you next time you did a great job i will recommend friend's and family for there next purchase keep it up Thanks Cesar Avalos will see you next time you did a great job i will recommend friend's and family for there next purchase keep it up More

2018 Honda Accord what a beautiful experience!!!! Thank you again Le'Mark Hollenshed he walked us through our purchase from start to end. Pure dedication in making sure we understood the technology an Thank you again Le'Mark Hollenshed he walked us through our purchase from start to end. Pure dedication in making sure we understood the technology and what kind of car we were getting. Truly appreciate Honda Lancaster and Le'Mark patience that made the sale at ease. Linda More

excellent service Monica Cano did a great job keeping me informed about my car, explaining to me in detail, even showing me in pictures why my car was in recall, she wa Monica Cano did a great job keeping me informed about my car, explaining to me in detail, even showing me in pictures why my car was in recall, she was very professional polite, and over all, a great experience at this dealer, thanks again Monica Cano. you are the best!! More