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Honda City Chicago

Chicago, IL

1.9
235 Reviews

4950 S Pulaski Rd

Chicago, IL

60632

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235 Reviews of Honda City Chicago

August 06, 2011

As a customer who has done his research, I know what I want, what I should be looking for, what I should keep in mind, and nothing else; especially a dealer full of scams, or more specifically, a salesman More

by TopherReeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy Jasim
July 27, 2011

To put it very simply, I called the dealer to ask for their best price on a specific new vehicle I was looking to buy. They gave me the second best price out of 13 dealers I contacted that day. The bes More

by bananajim55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy and Chad
July 17, 2011

I wanted to be really mean in my review at first, but later I realized that it is not about how much I hate Honda City but it is about helping you guys to avoid these criminals. I bought my car from the More

by jordaan27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Liz D., Jesus Roman, Renato, Sanny, Matt Milla
June 11, 2011

I would describe it as a casebook example of BAIT and SWITCH. I cannot speak to the new car experience. But the used car experience was very unpleasant. First prior to driving 1 hr (each way) to t More

by chicagocars
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
wesley
Jun 17, 2011 -

Honda City Chicago responded

Dear BLG, We apologize for the simple misunderstanding concerning our sales special. All month-long promotions end on the last day of the month -- our salesperson merely forgot that May had 31 days, not 30. It was an innocent mistake. Any of our sales managers would be more than happy to assist you with any of your future Honda needs.

June 01, 2011

I spoke with two different people there and they told me that did not have the car that I wanted, but they both took my cel phone and told me they would call me when it arrived. I called again on a Satur More

by BLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Almost everyone
May 20, 2011

I would recommend this dealership even after we initially experienced miscommunication on both sides of the aisle. They were very quick to respond to my concerns and craft a resolution that we all felt satis More

by lhollandpryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wheeler
May 12, 2011

I bought a new Honda from Roosevelt a few weeks ago and noticed a scratch on the passenger door the next day. I called and spoke with the facilitator woman about it -- she promised they would get it taken More

by bonbon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roosevelt Davis, Aamer Ali
May 05, 2011

Horrible Service....I will not be going there again even if they were giving the cars away for free. I went there to look at a 2007 Accord they had listed online for 13K. I asked if that was the best pric More

by Oksymoroni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Simon
May 20, 2011 -

Honda City Chicago responded

We apologize for the miscommunication concerning our online inventory. Our vehicles are certified internally -- whereas the customer was referring to a Honda Certification, which is priced by Honda Motors. Additionally, as per typical protocol, after 30 days in inventory the vehicles in question went on sale -- after the visit. If we can assist you in the future, please do not hesitate. Thank you.

April 22, 2011

This was the first dealer I went to looking for a new car and after visiting 3 other dealers I came back to Honda City. My experience was great the first time and the last time. Some dealers have quite a son More

by patn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Majka and Patrick Dazzo
April 07, 2011

American Honda Financial, Elgin, IL, financing was the key factor. Honda products are excellent. I bought Honda in the past, and was surprised by the exceeded expectations. Original Vehicle I purchased in More

by Yeoldloginn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick,Pete, Laura, Christie, Jimmy, Julio