Honda City Chicago

I went into Honda to have my "check engine" light looked at. The people there were very professional and courteous. All my questions were answered without me feeling rushed. They got me in and light looked at. The people there were very professional and courteous. All my questions were answered without me feeling rushed. They got me in and out as fast as possible. I would definitely use their services again and recommend them. More

I was contacted by phone from Liz after posting an I was contacted by phone from Liz after posting an inquiry on Consumer Reports.com. She assured me that the car I wanted was there and that they we I was contacted by phone from Liz after posting an inquiry on Consumer Reports.com. She assured me that the car I wanted was there and that they were ready to deal. I had other dealers to try that were much closer, so I told her to keep in touch. Liz stayed in touch without being pushy, leaving 2 messages in a week while I shopped around the suburbs. I received a very low price quote from one dealer who was also pretty far from me, and another suburban dealer could not meet my trade-in offer, so I called Liz, told her about the price quote and trade-in issue. She assured me that Honda City would meet my terms. I was there by 7pm that evening and my salesman was Jose. There was nothing that Jose could have done better. He was courteous, professional, reasonable and patient. Everything Liz promised was done for me by Jose. I got an incredibly good deal. The trade-in, the loan terms, every detail, done. I drove away in my new Accord in 2 hours. Many thanks to Liz and Jose. Kevin More

Honda City Dealer listed cars with options which are not available on sales models. They just want you to come to Honda City then they lie to you and tray to sell you some other cars. I waste my all evning available on sales models. They just want you to come to Honda City then they lie to you and tray to sell you some other cars. I waste my all evning going there to heare just lie and some games. For example: they try to play game with you by by saying: somebody else is testing naw vehicle which you are intrested to buy !!!! I JUST LEFT AND NEVER WILL BE BACK More

When we get their early, we get in , the car is serviced, the workmanship is of the highest quality and very satisfied.I don't remember the servicing agents name. He is tall and slender with brown hair.It is the workmanship is of the highest quality and very satisfied.I don't remember the servicing agents name. He is tall and slender with brown hair.It is no problem getting the car washed with these visits. More

I connected with Honda City through the AAA TrueCar service. Immediately after sending email through TrueCar asking for a quote I got a phone call and email back from Liz Braun, confirming the excellen service. Immediately after sending email through TrueCar asking for a quote I got a phone call and email back from Liz Braun, confirming the excellent price quoted on TrueCar. In my first conversation with her I asked for and received a breakdown of all costs and fees so I could figure my "out the door" price. Another dealer through TrueCar gave me an even better price but was not as responsive as Liz had been. When I emailed to ask if Honda City would match that price Liz was not in that day, but Pete Mattison immediately responded and they matched the price. When we went in to make the purchase with Pete there were no surprises and no pressure. The process was smooth and as painless as possible. The only glitch that occurred was that when driving the car home one of the service indicator lights came on. Apparently someone in the service department didn't initialize the tire pressure monitoring system correctly (this accounts for the "OK" in my Quality of Work rating). This cost me an hour at our local dealership the next Monday to get it fixed, but our satisfaction with the price and Liz and Pete's straightforward, low-pressure approach made up for that inconvenience. More

SO i had an appointment on a friday. I pulled in, a friendly smile. then service to perfection. I had a clean civic from the start. but now it was time for the full service. I gave my key and decided t friendly smile. then service to perfection. I had a clean civic from the start. but now it was time for the full service. I gave my key and decided to go in before my friend came to pick me up. I was suprised with the great and immediate help. returning my car was ready to go time. they do an amaizing service. i suggest dealing with Monica, she is the best to give out of this world customer service. More

I emailed this young lady about a Honda Pilot they had in their inventory. She was very polite and thorough -- and answered all of my questions. When I came into the dealership another salesperson took care their inventory. She was very polite and thorough -- and answered all of my questions. When I came into the dealership another salesperson took care of me and worked out the deal with my trade-in so that I could drive away that day. The wife and kids love this thing! More

I am so pleased to write a review of Honda City. My experience there was so refreshing after a few seriously negative experiences at other dealers during my car I had received an internet quote for experience there was so refreshing after a few seriously negative experiences at other dealers during my car I had received an internet quote for a new 2010 Honda Fit and communicated with Peter and Liz over email to make sure the car was in stock, that the price quoted would be the price when I arrived and the car would have no additional options installed that I would have to pay for (that bait and switch happened to me at another dealer the night before). To say I was VERY skeptical would be an understatement. When I arrived Peter greeted me and then introduced me to Tony Gomez. Tony again assured me the price quote I had would be honored and assured me (repeatedly) there would be no surprises. The whole process was simple and there really were NO surprises. The Business Manager, Patrick, was quick to complete the paperwork while answering all my questions. On top of that, I left without taking my Owner's Manual. Tony called and had me pull over in a parking lot so he could bring it to me! And he called me the next day to make sure everything with my new car was just right. I highly recommend Honda City and Tony Gomez for a relaxed, no bait-and-switch car buying experience. More

I bought 2011 Honda Odyssey from these guys. Started with an over the phone quote and negotiations. We settled on a price over the phone. They asked for a deposit for the van they had that matched our with an over the phone quote and negotiations. We settled on a price over the phone. They asked for a deposit for the van they had that matched our requirements. I had never put a deposit down on a car before, so I did not. This particular van sold before we could make it the store. They called to advise me that van I wanted was selling. They offered to find me another one, so I gave them 1k deposit. I went in to the store for an hour for them to appraise my trade. They provided me a great price for the trade (topped CarMax). Four (4) days later they delivered the van to my home (8miles away) and took my trade with them. What could be better? Great Job! The price negotiated over the phone was the price I paid. More

I first chose to work with this dealership primarily based on price, but then after the first conversation with someone there I knew that I was going to have great service. They were extremely personal based on price, but then after the first conversation with someone there I knew that I was going to have great service. They were extremely personal and made me feel as if my needs were personally important to them. They were determined to get me the vehicle that I desired. When an issue arouse they handled it quickly and in a way that benefited me the customer. They answered every question and met every desire I had in purchasing this vehicle. I will definitely recommend this dealership in the future. More