Honda City Chicago

I had been searching for a dealership that would actually respect the buyer and not play any games. After visiting a dealer close to my home (Napleton where they would not even entertain a deal in pricing) respect the buyer and not play any games. After visiting a dealer close to my home (Napleton where they would not even entertain a deal in pricing) I chose Honda City because Jessica who gave me a price on the internet, was very friendly and upfront on the price of the car I chose to purchase. When I arrived at Honda City I was welcomed by several friendly faces and Jessica introduced me to Travis who would be my sales representative. They had my car brought in for me to inspect and I was hooked although it did have more accessories than I needed or wanted. After discussion with Travis they were able to give me the price that I could live with as well as an exceptional trade in value for my older car. I was thrilled that I could actually take my car home that evening. I had not purchased a car for 14 years and had heard horror stories about car buying. I would whole-heartedly recommend Honda City for anyone who is looking for a car with a great price and no nonsense sales. It pays to shop around especially when you know what you want and will stick to it. Dealers who won't deal for the best price hopefully will lose sales to others who will. My Honda Civic EXL is now mine forever! More

Thanks for the prompt apology. I wasnt expecting any follow-up. Management is welcome to contact me at yt851128@gmail.com or 18154191177. Again, thanks for caring. follow-up. Management is welcome to contact me at yt851128@gmail.com or 18154191177. Again, thanks for caring. More

I had a wonderful sales lady named marina . She was awesome I gave her 5 stars. She not only found the car I wanted but was willing to bring out to where I live. Another very important factor was she awesome I gave her 5 stars. She not only found the car I wanted but was willing to bring out to where I live. Another very important factor was she did not try and change the price like many other dealers do. I would highly recommend this car dealer but especially this sales person. More

Excellent customer service. Pete was with us the entire time (even when we brought in two kids!). He made sure he kept the process moving along as he knew we didn't have a lot of time. The pricing was very time (even when we brought in two kids!). He made sure he kept the process moving along as he knew we didn't have a lot of time. The pricing was very competitive and he gave us a fair trade in amount for our Toyota. Best of all, he helped us really decide which features weren't even necessary, saving us money. Pete was a genuine, honest guy who I would recommend to anyone buying a car. More

I found these guys through TrueCar - I live in MN, but these guys had a great price - Pete gave me a price over the phone and there were no surprises when I went to pick up the car. I would heartily recom these guys had a great price - Pete gave me a price over the phone and there were no surprises when I went to pick up the car. I would heartily recommend them for a new car purchase - do your homework - they are professional to deal with. More

Everyone we dealt with at the dealership was very accommodating. No pressure to sell us things we did not want. All our questions were answered and our purchase and financing were completed in no t accommodating. No pressure to sell us things we did not want. All our questions were answered and our purchase and financing were completed in no time. More

Hello, I normally would not take the time to leave Hello, I normally would not take the time to leave this review, but I stumbled across this website while killing time at work,read a couple of anon Hello, I normally would not take the time to leave this review, but I stumbled across this website while killing time at work,read a couple of anonymous negative reviews, and I had such a great experiemce at Honda City, that I decided to leave them some positive feedback. Number one, one of the ladies that complained clearly went there with preconceived notion about car dealers(and understandably so), but she had no valid complaints against Honda City at all. If she was that unhappy why did she buy the car? I'll tell you why. She got the best price. I feel very comfortable making that statement because I traveled 125 miles each way to buy my Odyssey and Accord there, because they made the best deal and gave me a very fair trade-in value for my two trades. The other person that complained used the words "bait and switch" several times in her complaint, but described no such thing. If you have any clue about whats going on in the world, you know that these guys aren't getting their regular supply of cars, and the demand for that new Odyssey is high. I know this because I wanted a specific EXL Odyssey with the DVD package, and there were literally only 3 available in 5 states. Still, they went and got the vehicle for me, and gave me the same outstanding price.. I would be careful using harsh and borderline libelous words like bait and switch. The internet is written in ink, not pencil, and you cannot legally tell lies on a site like this, especially without having the courage to put your name to it. That makes you either a coward, a liar, or both in my opinion. Anyway, my experience at Honda City was really great. Matt Milla, the General Manager spoke to me initially, and took care of the pricing and made me feel very comfortable. The next day Chad, the guy who handles getting cars from other dealerships called me and said that i could pick up the Odyssey on Saturday at 9:00 a.m., which I did. The sales guy Pete(his nickname is Moose, although I couldn't figure out why) showed us all of the features on the Odyssey, we did our paperwork, and we were on our way home by 10:30. I was so satisfied that I purchased an Accord LX for my daughter less than a month later. I would suggest going right to Matt the GM or Chad or Pete the other managers. They also knew all about finance so there was no up and down and running back and forth. Highest possibe reccomendation. More

It is the ABSOLUTELY WORST dealership I have EVER SEEN. I took my wife's car to get the camber adjusted. The service adviser Juan Aviles "interrogated" me why I visited there and on what ground I think my ca took my wife's car to get the camber adjusted. The service adviser Juan Aviles "interrogated" me why I visited there and on what ground I think my car need camber adjustment. Well, even he was not nice but at least he asked thoroughly, right? I presented their coupon and sign the paperwork. One hour later, he came back and asked me to make payment. Once I paid $80 by credit card he gave me the alignment report clearly showing the camber NEVER BEEN ADJUSTED!!! I immediately complained to his service manager and 2 weeks later someone claim to be the service manager "Ali" called me upon my complaint. "Ali" said it was Juan's fault that he didn't inform me that they cannot adjust camber but he refused to take any action to reimburse my loss. Even more, "Ali" said "it is not making any business sense by telling customer that there are things THEY CANNOT DO" before they charge it. JUST STAY AWAY this dealership, they are not afraid of Best Business Bureau, City of Chicago nor your credit card company. Because they just don't reply any of investigation from any of those. Learn some from my lesson, IF YOU GO THERE YOU WILL BE THE NEXT VICTIM. I am looking for lawyer taking class action against these outrageous scams, if you know someone are doing it or you are interested in doing it, please reply my comment. I have documented all the evidence and if you want to take your chance with this dealer, I advise you do the same. More