Honda Auto Center of Bellevue

I bought two Pilots from this dealer in 2005, and had a good experience. The salesman responded to my desire to get to a bottom line price very quickly and I was impressed with their willingness to sell me good experience. The salesman responded to my desire to get to a bottom line price very quickly and I was impressed with their willingness to sell me the cars the way that I wanted to buy them. In 2008 I returned to the dealer to purchase a CRV. I had done my research, and knew what I wanted and what I should pay. The sales manager insisted in trying to sell me the options that he had installed on the vehicle, even though I didn't want them. Renton Honda had the same vehicle with the same dealer installed options, but was willing to to waive the costs, resulting in them being about $300 less than Bellevue. I gave Bellevue the option of lowering their price, and they refused, so I bought from Renton Honda. The salesman from Bellevue called me the next day, and was astonished when I told him that I had done exactly what I said I was going to, and bought from Renton. Last week I needed to buy another CRV. I e-mailed several Honda dealers asking them to provide me their lowest price on the model and color that I wanted. Renton Honda responded very quickly and gave me their price. Bellevue Honda didn't. I visited Bellevue Honda and asked the sales person to quote me a price and he flatly refused...three times. He insisted that I provide him with a price and he would ask his sales manager to approve or disapprove. I walked out of the dealership and drove straight to Renton and bought the CRV. Bellevue Honda's management seems to be stuck in the 60's. They want to haggle and use dishonest, non-transparent means to get as much money from their customers as possible. They don't seem to realize that the car buying experience has changed dramatically, and that informed buyers like me won't tolerate those old-school tactics. Renton Honda gets it, and will get my business and my recommendations from here on. More

It was a pleasant experience and the entire process was smooth. All the concerns were addressed properly and the car was delivered in as-promised condition. smooth. All the concerns were addressed properly and the car was delivered in as-promised condition. More

We had a great visit with Rich and tried the Honda Pilot. Rich was professional, patient, informative and easy to work with. He followed up with us in a polite way and was a good salesperson. We appreciat Rich was professional, patient, informative and easy to work with. He followed up with us in a polite way and was a good salesperson. We appreciated Rich's attitude and his approach, not pushy but informative and willing and able to answer all our questions. I gave a good rating because of the way he handled our buying experience. I would definately reccomend Rich and Honda of Bellevue to friends and family who are looking for a new or used vehicle. Thanks Rich, we love our new car!!! More

Tom Kim was outstanding to work with. He was so polite, supportive and knowledgeable without being aggressive or pushy. I would highly recommend him to anyone in the market for a Honda. supportive and knowledgeable without being aggressive or pushy. I would highly recommend him to anyone in the market for a Honda. More

Tom's a great guy and offered relaxed assistance with any matter I brought throughout all stages of the sales process. Five stars and two thumbs up. matter I brought throughout all stages of the sales process. Five stars and two thumbs up. More

My experience with Bellevue Honda was very pleasant. I originally called and asked for a sales person that was very nice and not pushy. The receptionist said she had just the man for me and she was right originally called and asked for a sales person that was very nice and not pushy. The receptionist said she had just the man for me and she was right, he was great. Tom Kim, highly recommend him! I ended up Leasing a 2012 Honda CrossTour and I think it is great. I also Traded in my 2005 Volvo and feel they gave me a good deal. One of my first cars was a Honda Accord and it served me well and I'm sure this CrossTour will do the same. Thank you to Honda. JJ More

The sales person was very friendly, he made sure that I was aware of all the capabilities of the vehicle as well as open to negotiate the price. I had a very good experience compared to other previous dea was aware of all the capabilities of the vehicle as well as open to negotiate the price. I had a very good experience compared to other previous dealers. More

Worked with Tom KIm. He was very helpful and eager to get me into the car of my choice. He was also the most respectful salesman I encountered - being a young female shopping alone I visited many dealerships me into the car of my choice. He was also the most respectful salesman I encountered - being a young female shopping alone I visited many dealerships that used unkind practices to pressure me. I did not encounter this at Bellevue. It was actually the first dealership I went to, and after a month of searching I returned to buy my car! More

Very friendly salesman. I had called the store and talked to Rich on the phone. When I arrived, he greeted me and told me about the steps he's going to take for me to purchase the car. He showed it talked to Rich on the phone. When I arrived, he greeted me and told me about the steps he's going to take for me to purchase the car. He showed it to me and I drove it around for about 10 minutes. He explained some of the features of the car. When we came back to the store, he helped me through the process of financing the car and getting an insurance. Overall, it was a very pleasant experience. One thing that could have been better is that the whole process took a very long time. I was in the store at like 12:30 PM, and I was out at like 5 PM. More

This by far the best car dealership! Everyone was kind and nice. Tom Kim was my Dealer and he didn't pressure me into any other car except for the car I came in for and gave me amazing customer service! and nice. Tom Kim was my Dealer and he didn't pressure me into any other car except for the car I came in for and gave me amazing customer service! Thank you guys More