Honda Auto Center of Bellevue

Chad and Jonas were rude, disrespectful, and condescending; worst experience ever, and I’ll never return. condescending; worst experience ever, and I’ll never return. More

Do not go here ! ! The sales team there are dishonest and lack professional ethics. I initially was interested in a particular vehicle and they pressured me into drivi ! The sales team there are dishonest and lack professional ethics. I initially was interested in a particular vehicle and they pressured me into driving to the showroom saying another customer was interested. While driving to the showroom, they told me that it was sold and tried selling a demo vehicle. I said this was disappointing, then they tried to get me a vehicle in my desired color from another dealer and made me wait 6+hrs to complete the deal - this included 2 attempts to trip me - one with the wrong VIN (the VIN of the demo car) and two increasing the price in the vehicle purchase order the finance manager showed me. Finally the deal was signed at an agreed upon price (including a deposit of $1000) - but I'll have to wait 2 days for them to get the vehicle from another dealer. Since i was traveling I'd told i'll come collect it after my trip (a week later). They sent pictures etc after the vehicle arrived in their dealership. A week later I go in to collect the vehicle and they say - "there was a paperwork error and we'd given the wrong price - here's the new price". I said there was a number we signed the deal and I want you to honor the deal or I'm walking away. They said they can't honor the signed deal and I walked away. So many hours of my time wasted and a missed opportunity to work out a deal with another dealer. Lack of professionalism every step of the way. More

The dealer promised me the car I selected is ready for me to pick up. Half an hour later when I arrived at the dealership they told me the car is sold and suggested another car. They are a whole bunch of lia to pick up. Half an hour later when I arrived at the dealership they told me the car is sold and suggested another car. They are a whole bunch of liars. More

The people there are either having bad days or very rude in general. The person need ace is just having a lot of attitude problem. Wish him clam down and have a good day, management could help him to be mor in general. The person need ace is just having a lot of attitude problem. Wish him clam down and have a good day, management could help him to be more happy! More

I had a disappointing experience with this dealership. The sales team displayed dishonesty and poor customer service. Their bait-and-switch tactics seemed designed only to get us through the door. Fortuna The sales team displayed dishonesty and poor customer service. Their bait-and-switch tactics seemed designed only to get us through the door. Fortunately, we decided to leave and found much better service at another dealership, where we ultimately purchased our vehicle. More

All I can say is this place is shady and dishonest. I helped my brother purchase a used Tesla Model 3 from this dealership, and the experience was frustrating at best and shady at worst. We spent I helped my brother purchase a used Tesla Model 3 from this dealership, and the experience was frustrating at best and shady at worst. We spent over an hour negotiating the price down by $1,500, which they agreed to. But when we sat down to finalize the paperwork, they had quietly adjusted the numbers to sneak the price back up close to the original. If we hadn’t caught it at the last minute, we would’ve been scammed into paying full price. When we called it out, they gave a weak apology and pretended it was an “honest mistake,” but there was no question what we negotiated. It felt deliberate. I also called the manager afterward to explain what happened, and after our initial conversation, he informed me he would look into the matter and call me back the very next day. Well could you guess that call never came. And when I tried to reach out again they just took my name and number and still haven't called me back. Be very careful if you choose to buy from here. Triple-check the paperwork — they will absolutely try to pull a fast one if you’re not paying close attention. More

Honda of Bellevue is an absolute nightmare and I would not recommend purchasing a vehicle from this location. I’m not someone who writes reviews (positive or negative) but I’m so incensed by this recent e not recommend purchasing a vehicle from this location. I’m not someone who writes reviews (positive or negative) but I’m so incensed by this recent experience. We purchased a slightly used Honda Passport back in early Feb (~3K miles) which they sold as “new” because it had never been licensed (suspicious already and a red flag). Against our better judgment, we purchased the car anyway because it was in reasonably good shape and exactly what we were looking for. By early April, some kind of condensation had formed behind the temperature control screen, making it appear foggy. I spoke to the service manager, Mike about this who took a few half-xxx pictures, sent them to Honda corporate and then refused to cover the damage under the warranty that was still on the car. They accused us of somehow causing the damage - I don’t even know how we could have done this. I’m someone who’s always taken really good care of my cars and to be accused of this was rather offensive. We hadn’t even had the car for three months and it’s barely driven. Overall huge headache, a lot of wasted time spent and horrific customer service. Honda of Bellevue might be a good purchasing experience for most, but just hope nothing goes wrong. More

Mohamed Mdarhri was our sales man and he was absolutely great! He listened to what we were looking for and help us find what we were exactly looking for. The process was easy great! He listened to what we were looking for and help us find what we were exactly looking for. The process was easy More