Hollywood Kia

Customer Service was excellent! My salesman Ernesto Cortez was efficient and knowledgeable and had a friendly personality!!! Marcial from finance was entertaining, very funny, and g My salesman Ernesto Cortez was efficient and knowledgeable and had a friendly personality!!! Marcial from finance was entertaining, very funny, and got everything thing done quickly!!! More

Greeting at service great. I lease a car and was not told I have to start paying for parts. I have been leasing from you for five years and was never told that and was never I lease a car and was not told I have to start paying for parts. I have been leasing from you for five years and was never told that and was never charged in the past. In fact when I started leasing at Hollywood Kia they told me that I would not be charged for service. Also whenever I call the service department and they tell me someone will call me back they never do. I have to keep calling them. Not good customer service. I’m very upset about the service charges for parts on leased cars. I think not telling your clients is very bad business. I have referred several people to your dealership, but the way your doing business I can no longer feel comfortable about doing that. More

Excellent,good service and negotiation and thanks to the seller Javier Masson,very good seller seller Javier Masson,very good seller More

She went above and beyond to get me the best rate, and monthly payments. She expressed interest in my comfort level. She explained step by step what she was doing on my behalf. Great Customer Service! monthly payments. She expressed interest in my comfort level. She explained step by step what she was doing on my behalf. Great Customer Service! More

Thank you to everyone at Hollywood Kia for making my car buying experience amazing. John Shepherd in VIP is great, Eddie and Jay in Finance and Ryan Hall , great work! buying experience amazing. John Shepherd in VIP is great, Eddie and Jay in Finance and Ryan Hall , great work! More

Very good prices. Difficult to speak with someone to resolve issues or ask questions. Overall a decent experience and worth it. Difficult to speak with someone to resolve issues or ask questions. Overall a decent experience and worth it. More

Really bad service, since I bought my car never did a tire rotation and I requested every time that booked my regular maintenance and they never did it. tire rotation and I requested every time that booked my regular maintenance and they never did it. More

We had a great experience. We went and got exactly what we wanted and more. The negotiation process was the best we had ever experienced. We went and got exactly what we wanted and more. The negotiation process was the best we had ever experienced. More

I needed an oil change and didn't have an appointment so I stopped by, spoke with Scott who told me to come the next day, l met Kevin the service attendant who helped me the next and gave me his number to f I stopped by, spoke with Scott who told me to come the next day, l met Kevin the service attendant who helped me the next and gave me his number to follow-up. More

I recently had the pleasure of purchasing a car from Hollywood Kia, and I must say, the experience was fantastic! My sales associate, Jacky Zhang, was incredibly helpful and knowledgeable throughout the Hollywood Kia, and I must say, the experience was fantastic! My sales associate, Jacky Zhang, was incredibly helpful and knowledgeable throughout the process. From the moment I walked into the dealership, Jacky made me feel welcome and took the time to understand my needs and preferences. He patiently answered all my questions and provided detailed information about the different vehicle options, helping me find the perfect car for my lifestyle. The transparency in pricing and the ease of the purchasing process were also notable highlights. Jacky’s professionalism and dedication to customer satisfaction truly made the experience enjoyable and stress-free. I highly recommend Hollywood Kia and specifically working with Jacky Zhang if you’re in the market for a new vehicle. Thank you, Jacky, for your outstanding service! More