Hoffman W. Simsbury Body Shop

My experience at Hoffman W. Simsbury Body Shop!!!! I had excellent customer service, not to speak of the excellent job they did on my car repairs! All I had to do was drop my car off and Enterprise wa I had excellent customer service, not to speak of the excellent job they did on my car repairs! All I had to do was drop my car off and Enterprise was there with my Rental Car and when the car was ready I just left the rental there and drove off in my car. No inconvenience on my part what so ever! It was a very pleasant experience and I would recommend Hoffman W. Simsbury Body Shop to anyone without a second thought....thank you! More

Car neded repair from a not at fault accident The staff went above and beyond helping me we a situation with my car that was damaged by another party. They helped me obtain a rental, return the The staff went above and beyond helping me we a situation with my car that was damaged by another party. They helped me obtain a rental, return the rental and I never had to deal with money exchange or with the carrier. For being a situation I did not plan the staff took as much aggravation on to themselves and away from me. And to top it the repairs were wonderful and I needed an oil change so while they were waiting for the insurance company they brought my vehicle to service to get the oil change More

Excellent Service,Quality Work! Call backs were prompt and the service was top-notch. Christopher Renee was very pleasant and knowledgeable about the process he put me at ease and wa Call backs were prompt and the service was top-notch. Christopher Renee was very pleasant and knowledgeable about the process he put me at ease and was very on top of everything. Very pleasant experience working with Christopher Rene,very customer-oriented definitely an asset to the company. More

Happy with service! Hoffman Toyota brought my car to you for removal of paint and scratches from front left quarter that occurred due to an "incident" with my garage. Pai Hoffman Toyota brought my car to you for removal of paint and scratches from front left quarter that occurred due to an "incident" with my garage. Paint was removed more than I thought it could be so I am very happy. I recognized that the scratches would probably remain and they did. The convenience with Toyota bringing my car to you during my service with them was a huge convenience for me. More

Repairs after No-fault Accident Chris Rene was my contact at Hoffman Body Shop...He was very assuring and made me feel confident i his ability to get the job done...He handled every Chris Rene was my contact at Hoffman Body Shop...He was very assuring and made me feel confident i his ability to get the job done...He handled every aspect of the job from rental to insurance company and completing the repairs in short two weeks . This was during the busy Holiday season but that did not hinder the commitment to me to get my vehicle back before the New Year. My initial conversation with Chris was all that was required and the next call was to inform me that the vehicle was ready to be picked up . I was very impressed with the services rendered by Hoffman, their customer service was a plus. It was overall a pleasant and seamless experience...I highly recommend them. Thank You Chris you are true example of what Service is about. More

looking forward to my next visit Mike F always a delight to deal with, knows me by first name, know history of my car, makes recommendations, and any questions may have Always have an Mike F always a delight to deal with, knows me by first name, know history of my car, makes recommendations, and any questions may have Always have an answer More

computer/radio of our brand new car was not working properly After reviewing problem and checking the battery a new computer/radio was installed. It took two trips but the new computer works well and there are n After reviewing problem and checking the battery a new computer/radio was installed. It took two trips but the new computer works well and there are no more problems. More

Rear End Body Work Hoffman was fantastic in working with. They made working with the insurance company seamless and convenient. James was terrific in explaining he pro Hoffman was fantastic in working with. They made working with the insurance company seamless and convenient. James was terrific in explaining he process and the work cam out excellent. I would highly recommend their services. More

Excellent Service My truck had a large scratch on the front bumper. Lindsay called me the day before I was to pick it up. She was honest with me and said she was not sa My truck had a large scratch on the front bumper. Lindsay called me the day before I was to pick it up. She was honest with me and said she was not satisfied with the initial work and they are doing it over. The end result was perfect! Her honesty won me over. In addition my initial sales person John Rossley helped me with a loaner car and also retrieved my garage opener to hold it for me since I left it behind. All around from date of purchase my experience has been wonderful! More

Excellent customer experience My entire experience exceeded my expectations. Tyler Gnitzcavich was professional and a pleasure to do business with. I would recommend this Honda S My entire experience exceeded my expectations. Tyler Gnitzcavich was professional and a pleasure to do business with. I would recommend this Honda Service Center to others. More