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Hoffman Nissan

Canton, CT

4.8
495 Reviews

46 Albany Turnpike

Canton, CT

06019

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495 Reviews of Hoffman Nissan

May 18, 2016

Excellent Experience Paul Moxam provided me with excellent service. He gave me the support that I needed in selecting the right vehicle for my budget and my family needs. More

by SHUTCHINSON1815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Paul Moxam
Oct 24, 2016 -

Hoffman Nissan responded

Hi SHUTCHINSON1815, Thank you for choosing Hoffman Nissan and for providing us with feedback about your recent purchase. We are pleased to hear that Paul, Kirk, and the team matched you with a vehicle to suit all your needs and within your price range. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We trust you are loving your new Rav4! Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 17, 2016

Great experience I had an really good experience and excellent customer service since I arrived at Hoffman Auto and am completely satisfied with my buying experience. More

by CPREID8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Paul Moxam
Oct 24, 2016 -

Hoffman Nissan responded

Hi CPREID8, Thank you for choosing Hoffman Nissan and for providing us with your feedback about your recent visit. We are pleased to hear that you were pleased with the environment and that our team ensured that you were completely satisfied with your buying experience. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Nissan is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 14, 2016

oil change The service was quick and complete. I am pleased that the first oil change was complimentary. I will continue to use Nissan service in the future. More

by ZELDIS.SHIRLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Oct 24, 2016 -

Hoffman Nissan responded

Hi ZELDIS.SHIRLEY, Thank you choosing Hoffman Nissan for your vehicle service needs. We are pleased to hear that our team provided you with quick and complete service. We are dedicated to ensure your vehicle is running safely and efficiently. We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

May 14, 2016

"SUPERB and Quick service!" "Today I had an appointment of my Nissan Rogue 2016 at Hoffman Nissan around 9:15AM. When I reached on the premise I met with Mr. David Cyr and he gre More

by kz437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Oct 24, 2016 -

Hoffman Nissan responded

Hello kz437, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are pleased to hear that David and the team were able to answer all your questions and concerns and get you back out on the road again as soon as possible. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 12, 2016

Amazing! Kevin was very kind and patient with our decisions. I love my new car, it's just what I wanted! This was a wonderful experience! More

by SHELTERED_BUTTERFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rurka
Oct 24, 2016 -

Hoffman Nissan responded

Hello SHELTERED_BUTTERFLY, Thank you for choosing Hoffman Nissan for your vehicle purchasing needs. We are pleased to hear that Kevin and the team matched you exactly the vehicle you wanted, in a kind and patient manner. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 05, 2016

Shady sales practices, only want to line their pockets. Be sure you DEMAND that your "requests" be done, right when you ask. Or you will end up shocked after you have signed all but the final paper and then More

by GODDESSSARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kirk Coates, Paul Moxam
Jun 03, 2016 -

Hoffman Nissan responded

Hello Goddesssara, Thank you for choosing Hoffman Nissan for your recent purchase. We truly apologize for the recent frustration you experienced. I have been made aware by our General Sales Manager, Kyle Sagnella that he has reached out to you in order to address your concerns but you preferred not to discuss it with him. Your satisfaction is important to us at Hoffman so would you be willing to take a few minutes to speak with me so I can have a clear understanding about what occurred? You can conveniently reach me at my email address: Sara.Scribner@hoffmanauto.com. I look forward to hearing from you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 04, 2016

Paul helped us immensely! We had purchased a Nissan Rogue from Paul a couple of years ago and were now interested in obtaining a used Honda CRV. Paul conducted some research a More

by Carrier's from Burlington, CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moxam
May 11, 2016 -

Hoffman Nissan responded

Hello Carrier's, Thank you for choosing Hoffman Nissan for your recent purchase. Our sales consultant Paul is always happy to ensure your experience is seamless and you are on the road quickly in your new CR-V. Any time you have questions or service needs let us know. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 04, 2016

Body work . I had some body work done in your body shop. The car was ready when promised and they came to pick me up. Car looks very nice. The people I More

by SMIRFUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
May 11, 2016 -

Hoffman Nissan responded

Thank you SMIRFUL for giving Hoffman Auto Body of West Simsbury the opportunity to repair your vehicle. We are pleased that you are satisfied with the work completed. Thank you for choosing Hoffman and sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 04, 2016

Treated very fairly , I couldn't be happier of the result of my visit. David fix the problem , and even better, he didn't charge me anything. Women sometimes think that t More

by DANIELLE.LETELLIER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't remember, the car was a gift.
May 11, 2016 -

Hoffman Nissan responded

Hi DANIELLE, We appreciate you taking the time to share your feedback on your recent experience. Your satisfaction is our top priority and we are pleased to read that you couldn't be happier! Thank you for choosing Hoffman Nissan service and sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 04, 2016

A new Rogue in less than 24 hours! I had spoken with the dealership a few months ago but couldn't afford the early trade in of my lease. I got a call and was told there was a possibilit More

by PATVAN51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Margolis, Kirk Coates
May 11, 2016 -

Hoffman Nissan responded

Hi PATVAN51, Congratulations on your new Rogue! We are pleased to read about your recent experience. We are committed to providing an excellent experience at every visit and are here for you whenever you need us. Thank you for choosing Hoffman Nissan! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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