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Hoffman Nissan

Canton, CT

4.8
495 Reviews
Call Dealership (860) 658-3500
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46 Albany Turnpike

Canton, CT

06019

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495 Reviews of Hoffman Nissan

June 03, 2016

No B.S. Experience I explained to Paul what I was looking for and I felt he was Extraordinarily professional and compassionate for my needs . I will not buy a car an More

by Ruzz123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Paul Moxam
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello Ruzz123, Thank you for choosing Hoffman Nissan and for providing us with your feedback about your recent visit. We are happy to hear that Paul, kirk and the team matched you with a vehicle to suit all of your needs and answering all your questions and concerns. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

My Hoffman experience Just got mt 2016 Altima at Hoffman Nissan...traded a "Hoffman" Toyota Venza...the service has been consistently exceptional, so when I decided on the More

by sina62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rurka
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hi sina62, Thank you for choosing Hoffman Nissan for your recent purchase. We are pleased to hear that our sales team was attentive to your satisfaction as our customer. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Please let us know if you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2016

Unexpected service visit My wife recently experienced a problem with our 2010 Maxima while in the Avon area. She stopped by Hoffman without an appointment. The service team pr More

by CNADEAUDBA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Cyr
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello CNADEAUDBA, Thank you for choosing Hoffman Nissan for your vehicle service needs. We are happy to hear that our team took the time to assess your wife’s vehicle to ensure that her concerns were addressed, and that our team was professional and friendly. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Please let us know if you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Great service! Received great service. Justin explained everything to me in detail and outlined cost and warranty information making it easy for me to understand. Th More

by CDONAROMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Derench
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello CDONAROMA, Thank you for choosing Hoffman Nissan for your vehicle service needs. We are pleased to hear that Justin and the team answered all your questions and concerns about your vehicle’s warranty. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 26, 2016

Great find on a 2012 Nissan Rouge Mark went over and above to help find us the car we were looking for, the car was delivered on time with everything we asked for, a real pleasure to w More

by DRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Margolis
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello DRL, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are pleased to hear that Mark was able to go above and beyond to help you find the exact vehicle you were looking for. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2016

Great company, great team! Wouldn't go anywhere else for my car buying needs. Also have what I'm looking for, and if not they are more than happy to find it. Nothing less than t More

by KATIEH.COVALLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Brendan Hubster
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello KATIEH.COVALLI, Thank you for choosing Hoffman Nissan for your recent purchase. We are happy to hear that our team ensured your vehicle was exactly what you wanted. We look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2016

Seamless new lease transaction Mark has been my salesman for my last 3 leases and as my last lease was nearing an end he contacted me with the current Nissan lease offer and after a More

by DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Margolis
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hi DG, Thank you for choosing Hoffman Nissan and providing your feedback on your recent lease. We are pleased to hear that Mark and team helped you find your next vehicle and made the process a pleasure. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 20, 2016

Service on new Maxima Got in and out quickly and was able to make an appointment on-line at a convenient time. First oil change was free and they rotated my tires for free More

by JIM&KRISMACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hi JIM&KRISMACK, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that Rocky and the team performed your first oil change and tire rotation in a prompt manner while working with your schedule. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. We look forward to seeing you again, Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 18, 2016

After sale, not so good I purchased 2014 certified pre-owned with 3 thousand miles. Car was delivered with a bent rim. Two weeks later issue has not been resolved More

by DENNISD380
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Sagnella, Brendan Hubster
Report | Print
Jun 14, 2016 -

Hoffman Nissan responded

Hello DENNISD380, Thank you for choosing Hoffman Nissan for your most recent purchase. We are thrilled our team was able to help you find the right vehicle for you. I have been informed by our Sales Director, Tyrrell Dabrowski that he looked over your vehicle with you and offered another rim to you at cost. All of our used Nissan’s are certified to ensure they are in the best condition that we can provide. We appreciate you as our customer and look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Jun 16, 2016 -

DENNISD380 responded

To set the record straight Mr Dabrowski did not meet with me at all. But rather passed by me twice with Mr. Sagnella as I sat in the waiting room. At that time neither acknowledged my presents, except on their returned from the service Mr Dabrowski stated loud enough for me to hear that in no way did the damage occur while in their they had the vehicle. So I was not able to explain how it was possible for it to be bypassed. With the car only having 3100 miles on it, it might not have been look at as care-fully as a car with 40 or 50 thousand miles on it. There a certain conditions that would cause the tire to lose air. Mr Sagella came back to talk to me and stated that they were not responsible for the damage and the damage happened after it left the dealership. I was the only person who drove the car and had only gone approximately 10 miles. So I know the damage was done prior to me taking delivery. Mr Sagnella said they would be willing to sell me a tire at dealer cost. The damage was done prior to my purchase and should be the responsibility of the dealership. I had the rim repaired for 100 dollars. Small cost for losing a customer.

May 18, 2016

Good experience, will recommend My experience with this dealership was excellent, Mohammad was very helpful, big thank you to Elena and her supervisor from business development depar More

by ATYURIN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Rashid, Elena Escalera
Report | Print
Oct 24, 2016 -

Hoffman Nissan responded

Hello ATYURIN71, Thank you for choosing Hoffman Nissan and congratulations on your recent purchase. We are pleased to hear that Mohammad, Elena and the team were able to provide you with an excellent experience. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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