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Hoffman Nissan

Canton, CT

4.8
495 Reviews

46 Albany Turnpike

Canton, CT

06019

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495 Reviews of Hoffman Nissan

July 22, 2016

Great first experience with Hoffman Nissan Outstanding customer service. This was our first time dealing with Hoffman Nissan and we were extremely satisfied with the ease of scheduling, profes More

by Cindy P, Avon CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Derench
Oct 19, 2016 -

Hoffman Nissan responded

Hello Cindy, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to hear that our team was able to provide you with outstanding customer service. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 21, 2016

Great service, very attentive! My 2012 Nissan Frontier was making funny sounds, turned out I had a bad rear differential, fixed like new! Brought in, diagnosed, fixed within a day, More

by jfanelli13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Derench, Rocky Subramani
Oct 19, 2016 -

Hoffman Nissan responded

Hi jfanelli13, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to hear that our team was able to address the rear differential in a timely manner and get you back out on the road again as soon as possible. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you when you’re next in for service! Sincerely, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

July 21, 2016

40k service Efficient and thorough. As always. Car was washed and all alerts reset. Thanks. One suggestion. Would love it if you swept the floors out too. More

by ATORT30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Oct 19, 2016 -

Hoffman Nissan responded

Hello ATORT30, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that our team provided you with efficient and thorough service. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate your feedback as we are always working on improving our processes. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2016

Great Sales Staff Kevin Rurka and the sales team at Hoffman Nissan made me feel very comfortable in leasing my Nissan Rogue. Kevin was very knowledgeable and helpful. More

by Alan Burstein
Recommend Dealer
Yes
Employees Worked With
Kevin Rurka, Tom Gallant
Oct 19, 2016 -

Hoffman Nissan responded

Hello Alan, thank you for choosing Hoffman Nissan and congratulations on your recent lease! We are happy to hear that Kevin and the sales team were able to make you feel comfortable and answered all your questions and concerns. . We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Rouge is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2016

Excellent Staff The staff is very friendly, helpful, and accommodating. They got me in on time, addressed all of my concerns, and charged less than I expected. More

by CASEYHOFFMAN13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr, Rocky Subramani
Oct 20, 2016 -

Hoffman Nissan responded

Hello CASEYHOFFMAN13, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that our staff was friendly, helpful and accommodating while providing you with prompt service to get you back out on the road again as soon as possible. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Nail in tire David Cyr was so kind to help me out with a nail in my tire (losing air fast). I do drive an older Honda and they told me at Honda they could not hel More

by LYNNENGELSROTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Oct 20, 2016 -

Hoffman Nissan responded

Hi LYNNENGELSROTH, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are pleased to hear that David and the team were able to repair the hole in your Honda’s tire. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently as well as delivering a nicely washed car. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

NOT HAPPY WITH ANOTHER DEALERSHIP WAS TOLD BY ANOTHER DEALERSHIP THAT THE TRANSMISSION WAS BAD AND THE CAR IS NOT WORTH FIXING. THE CAR WENT IN TO CHECK ON THE ENGINE MISFIRING, WHICH More

by ROBERGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Oct 20, 2016 -

Hoffman Nissan responded

Hello ROBERGE, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are happy to hear that Rocky and our team were able to address the issue with your engine misfiring without having to replace the transmission! We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Let us know anytime you have any further questions or service needs as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 12, 2016

Experience at dealership I found my experience with salesman Paul Moxam very professional and knowledgeable. He was pleasant and patient. I would recommend Hoffman Nissan. I l More

by DSCARPINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moxam
Oct 20, 2016 -

Hoffman Nissan responded

Hello DSCARPINI, Thank you for choosing Hoffman Nissan and providing us with your feedback about your most recent purchase. Our staff is dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We are happy you love your new Nissan! Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 11, 2016

Supported not pressured! Car shopping can be intimidating, especially when you haven't bought one in over ten years. At Hoffman Nissan, I found myself working with a supportiv More

by MARYMKW5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Coates, Stephanie Samuelson, Tom Gallant
Oct 20, 2016 -

Hoffman Nissan responded

Hello MARYMKW5, Thank you for choosing Hoffman Nissan and providing us with your feedback about your most recent purchase. Stephanie and our team are dedicated to ensuring you have an excellent experience as well as keeping your vehicle running beautifully for the years ahead. We are happy to hear that you love your new vehicle! Let us know any time you have questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 11, 2016

Great experience Service dept had car ready just when they said they would and took care of recall which I had forgotten about. David handled things very well - very e More

by RUTROW1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cyr
Oct 20, 2016 -

Hoffman Nissan responded

Hi Steve, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to hear that David and our team addresses the recall issue with your vehicle in a prompt manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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