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Hoffman E. Hartford Body Shop

East Hartford, CT

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98 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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98 Reviews of Hoffman E. Hartford Body Shop

July 05, 2016

Unsurpassed convenience and professionalism. What an amazingly painless and professional experience. Although I was only in a small accident the team at Hoffman auto body worked as a cohesive, pr More

by KEEGANWORKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bahre
Jul 19, 2016 -

Hoffman E. Hartford Body Shop responded

KEEGANWORKS, Thank you for sharing your feedback on your recent experience. We are thrilled to read that it was painless and professional . We appreciate you and look forward to the opportunity to serve you again in the future, hopefully not too soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 27, 2016

Thank you, Hoffman Auto Body! The work done on my vehicle was excellent quality and customer service was very helpful in accommodating my schedule. I would highly recommend Hoffman More

by CT 200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jul 13, 2016 -

Hoffman E. Hartford Body Shop responded

Hello CT 200, Thank you for choosing Hoffman Auto Body of East Hartford. Your satisfaction is important to our team and we are thrilled you are happy with the quality of your repair. We appreciate you sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 23, 2016

Driven by trust TOTALLY George was fabulous I never worried for a minute and my car looks look new. I will only use Hoffman and will refer to everyone! More

by JANICE.SNYDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Jul 13, 2016 -

Hoffman E. Hartford Body Shop responded

Thank you JANICE. SNYDER for choosing Hoffman Auto Body of East Hartford! We are thrilled to read your car looks good as new. We look forward to working with you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 16, 2016

Customer Satisfaction George was very courteous and efficient.....was very pleased with the quality of work performed.and on time.....It was a pleasure dealing with George More

by MAXDC108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Jul 13, 2016 -

Hoffman E. Hartford Body Shop responded

Hi MAXDC108, We appreciate your valuable feedback on your experience with George Orsaris. Your satisfaction is our top priority and we are pleased to read that your visit was 5-star worthy. We look forward to the opportunity to serve you again in the future. Thank you for choosing Hoffman Auto Body of East Hartford! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 14, 2016

excllent customer service My RX350 needed minor body shop repair. I had a family emergency and needed the car within a few days. I delt with George Orsaris, he did the impos More

by jgderonck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Jul 13, 2016 -

Hoffman E. Hartford Body Shop responded

Hi jgderonck, Thank you for choosing Hoffman Auto Body of East Hartford to repair your Lexus RX350. We are pleased to read that George was able to ensure your vehicle was completed quickly and efficiently. Thank you for your feedback! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 23, 2016

Roberto was great to work with! Roberto was very pro active with his communications to me and despite a small delay in a part being delivered, the work done was top shelf More

by andrew.pace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jun 10, 2016 -

Hoffman E. Hartford Body Shop responded

Hello Andrew.pace, Thank you for choosing Hoffman Auto Body of East Hartford! Your feedback is very helpful and we are glad to hear Robert was proactive and great to work with. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 23, 2016

Fair Feedback Came in for service with completed Hoffman estimate of $700+. The morning of drop off Roberto told me the estimate was wrong and the repairs would be More

by AUSTINTX76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Bahre, Roberto Rodriguez
Jun 07, 2016 -

Hoffman E. Hartford Body Shop responded

Hello AUSTINTX76, Thank you for choosing Hoffman Auto Body of East Hartford to repair your vehicle. I have been made aware that our Body Shop Manager, Bill Larson reached out to you and explained the rate difference due to insurance and clarified your concerns. We are pleased to read that Ray provided a quick and efficient experience for you. We value your feedback and want to check in with you to see if you still feel the way you stated in your review. Please let me know if there is anything else we can do to assist you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 29, 2016

Excellent top quality service which is Hoffman's standard This was an amazing service experience. I had no experience dealing with insurance other than getting a quote and paying the bill. George was able to More

by OROWLAND688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Jun 10, 2016 -

Hoffman E. Hartford Body Shop responded

OROWLAND688, Thank you for choosing Hoffman Auto Body of East Hartford. We truly appreciate the opportunity to repair your vehicle and have it looking beautiful again. We are thrilled to read that George provided a 5-star worthy service that was seamless. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 29, 2016

Accident damage repair Everything just went so smoothly. I dealt with George Orsaris and it was effortless. Definitely a very positive experience from beginning to end. Than More

by CANADAGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Jun 10, 2016 -

Hoffman E. Hartford Body Shop responded

CANADAGIRL, Thank you for trusting Hoffman Auto Body of East Hartford for a seamless experience. Our team is dedicated to ensuring your visit is excellent from start to finish. We trust you are completely satisfied with the work completed and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 22, 2016

Accident Damage Repair Had an amazing experience with Hoffman. I dealt with George Orsaris who was very informative and kept me updated on all aspects of my repair. The car More

by ELLENMICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Apr 22, 2016 -

Hoffman E. Hartford Body Shop responded

Hello ELLENMICHAEL, Thank you for choosing Hoffman Auto Body of East Hartford. Our team is committed to making an unpleasant experience seamless. We are thrilled you are happy with the work done. We apologize that you are frustrated the headlights do not match exactly. Unfortunately we can only replace what has been approved by insurance. We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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