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Hoffman E. Hartford Body Shop

East Hartford, CT

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98 Reviews

700 Connecticut Blvd

East Hartford, CT

06108

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98 Reviews of Hoffman E. Hartford Body Shop

August 12, 2016

Superb! Courteous, fast service and high quality results. Roberto was excellent.. He was so easy to work with and returned calls very quickly. My car was read More

by TGOOGS44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hi TGOOGS44, Thank you for sharing your feedback on our appraiser Roberto. Your satisfaction is our top priority and we are so pleased to read that you had a courteous and quick high quality results. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 08, 2016

very professional and car was done when promised. They did an excellent job on replacing the bumper on my Audi. They dealt with the insurance company of the person who hit me and took care of everyt More

by CYNTKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Thank you CYNTKOS for trusting Hoffman Auto Body of East Hartford to replace the bumper on your Audi. Our team is always happy to ensure a seamless and excellent experience. We appreciate you sharing your story. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

August 03, 2016

Repair of auto body damage My car was ready to be picked when promised, and looks great. I dropped off my car 7:30 AM and was provided a ride to work within 10 minutes. More

by THIMBLEMML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hi THIMBLEMML, Thank you for choosing Hoffman Auto Body of East Hartford. We are so pleased to read that your visit was quick and efficient. We look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2016

Total satisfaction Everything promised was delivered. The tie in with Enterprise worked well. The body work was perfect. Most of all the people were efficient and respon More

by JMCKENNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hi JMCKENNA, Thank you for choosing Hoffman Auto Body of East Hartford. We are so pleased to read that everything was completed to your satisfaction and the body work was perfect. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2016

Perfect scores on every dimension Used Hoffman because it was part of a one-stop shopping GEICO repair network. Very happy with whole experience. Seamless. Minimal paperwork, excell More

by DANMALLETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Baltera, man in office for pick up and drop off, but I don't recall his name. Both were great., Gloria Throwe
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hello DANMALLETT, We are so pleased to read your positive comments on your recent experience. Our team is dedicated to providing a seamless experience at every visit. Thank you for choosing Hoffman Auto Body East Hartford. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2016

Excellent Customer Service! Best car buying experience! This is the third vehicle we have purchased from Hoffman, and each time it gets better and better! The value and awesome customer service is second t More

by Kathy836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanice in Ford Customer Service and Mike Warner in Sales
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hello Kathy, Thank you for choosing the Hoffman Auto Group for your recent purchase. We are thrilled to read your comments on Shanice and Mike. They are always happy to ensure you are well informed and comfortable and completely satisfied. We trust you are loving your new vehicle. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2016

Professional and Efficient A freak accident did quite a bit of damage to the A6 front bumper. Took it in on Saturday to get an estimate and George Orsaris was courteous and thro More

by ST2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Orsaris
Aug 23, 2016 -

Hoffman E. Hartford Body Shop responded

Hello ST2000, We truly appreciate you sharing feedback on your recent visit to our Hoffman Auto Body Shop in East Hartford. Our team is committed to ensuring a 5-star experience. Thank you for giving George and his team the opportunity to repair the bumper on your A6. We look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2016

audi a4 front end I was in a collision ---not my fault so the other insurance company took care of the costs. The job was done quickly and the car looks like new. very More

by mariatlongo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bahre
Jul 19, 2016 -

Hoffman E. Hartford Body Shop responded

Hi mariatlongo, Thank you for choosing Hoffman Auto Body of East Hartford to repair the front end of your Audi A4. We are pleased to read that you are satisfied with the work performed and your vehicle looks like new. Thank you for sharing your story and we look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2016

Theft to vehicle My sons handicap sign was stolen along with my OBD Reader machine. Manager had no idea what happened and promised me my money back. I could care les More

by ELFREN.QUILES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Bahre, Gloria Throwe
Aug 02, 2016 -

Hoffman E. Hartford Body Shop responded

Hello Elfren, Thank you for choosing Hoffman Auto Body of East Hartford. We sincerely apologize for the frustrating experience that you describe. I understand that you spoke with our Body Shop Manager, Bill Larson, and are satisfied with the resolution. We truly appreciate the opportunity to serve you and want to know if your current sentiment still reflects your original rating above? Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 08, 2016

Body Shop at Hoffman E. Hartford Hoffman Motors' East Hartford Body Shop has an excellent staff that is proficient, efficient, considerate and thorough and completes automobile repair More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jul 19, 2016 -

Hoffman E. Hartford Body Shop responded

Dan, Thank you for choosing Hoffman Auto Body of East Hartford. Our team is dedicated to providing an exceptional experience at every visit and we are pleased to see your 5-star rating. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.