Hoffman E. Hartford Body Shop

gets you in the right direction, WASH? Did not wash or clean up car after all repairs done. Being a long time Hoffman customer over 26 years. A $7500.00 repair to my new car and not even a Did not wash or clean up car after all repairs done. Being a long time Hoffman customer over 26 years. A $7500.00 repair to my new car and not even a clean up!. Don Baron More

very positive experience George comes across as genuinely concerned about the customer - his interaction with me in person and on phone very professional & kind. and sincere - George comes across as genuinely concerned about the customer - his interaction with me in person and on phone very professional & kind. and sincere - that he's not just putting on courtesy, his behavior is sincere. How my car got damaged was very distressing for me, and he was helpful is making things as easy, smooth and stress free as possible. Plus, the repairs on the car were perfect - the shop's work excellent. I don't typically write these kinds of reviews, but given the "white glove" service George provided, important to share my positive experience. More

Excellent Job Roberto went out of his way to not only address the issue at hand but to touch up what he could around the car. My car looks terrific for an almost 4 Roberto went out of his way to not only address the issue at hand but to touch up what he could around the car. My car looks terrific for an almost 4-year old car. More

Melissa is great to work with! Excellent work but only with Melissa dealing with Allstate making sure car was repaired properly. 4 stars because had to return for small additional r Excellent work but only with Melissa dealing with Allstate making sure car was repaired properly. 4 stars because had to return for small additional repair. More

Melissa is amazing!! Melissa was incredibly helpful. She managed the process well and was always accessible. She was patient in explaining the work that needed to be don Melissa was incredibly helpful. She managed the process well and was always accessible. She was patient in explaining the work that needed to be done and when I ran into a timing problem she accommodated my needs. You want to do everything possible to keep her on your team! More

Excellent customer service The easiest most painless customer service to deal with. This includes my insurance company Geico as well. Hoffmann has a Geico adjuster at their bod The easiest most painless customer service to deal with. This includes my insurance company Geico as well. Hoffmann has a Geico adjuster at their body shop and made my experience painless and easy. Dropped my car off for service and repair body shop, then picked it up a few days later good as new. I wish to thank everyone at Hoffmans and the adjuster and the people at Geico for making my experience so easy. Thanks again for superb customer service and body work on my Lexus GS 350. There's no doubt, I would recommend Hoffmann and Geico to my family and friends all day long. Sincerely, Lou Sola More

On time, looks like it never happened From the time of appointment to the end it was great experience. Timely updates and delivered as promised. Hope not to be back but I would recommend From the time of appointment to the end it was great experience. Timely updates and delivered as promised. Hope not to be back but I would recommend More

Excellent George is very friendly, professional, above and beyond services to have my car ready as soon as possible. He always return my call in a timely matte George is very friendly, professional, above and beyond services to have my car ready as soon as possible. He always return my call in a timely matter. More

Excellent Experience George was a pleasure to deal with. He gave me a very accurate quote, took the car very quickly, and turned it around in less than a week with excell George was a pleasure to deal with. He gave me a very accurate quote, took the car very quickly, and turned it around in less than a week with excellent results. More

Paint job They needed to match the paint for a dented fender so they painted the entire side of the car the car has fish ice drip marks the worst orange peel I They needed to match the paint for a dented fender so they painted the entire side of the car the car has fish ice drip marks the worst orange peel I have ever seen it is a sub par paint job More