Hinshaw's Honda

I bought this car and it ended up having a bad headgasket and they sold it to me as is but still they helped me through it and fixed it for me.. and they sold it to me as is but still they helped me through it and fixed it for me.. More

I've been going to Hinshaw Honda since I moved from Hawaii on October 2012. I was referred by my cousin and husband who gave them a high praise due to their excellent customer and caring service. Up Hawaii on October 2012. I was referred by my cousin and husband who gave them a high praise due to their excellent customer and caring service. Up until now, I've always gone to this location even though I live 30 minutes away AND there are "2" other Honda locations that I can go to for servicing. Damon and the entire service department has always taken good care of me and my car from when I arrive (opening the door) to when I leave (opening the door) - what service! So on 12/31/13, I've taken the advice from Damon to have my 15K service on my car. At this visit, being that my car has racked up alot of miles during my travels, I have asked for my car to be appraised as well. Well, he referred me to Cheryl Krebs who has taken really good care of my needs and attention. She simply made it so effortless and painless to purchase my car. There were no heavy sales talks, just gave me what I wanted and was on my way to owning my brand new Honda Accord. I have to say, they pay very close attention to details and did not push me to buy something I didn't want or can afford. At the end of my negotiating with Cheryl, she introduced me the the Finance Mgr, Richard who was very helpful and made my purchase very painless even with the curve ball that was tossed in his direction. He made it happen! I want to say "Mahalo" to Damon Titus, Cheryl Krebs, Richard (Finance Mgr) and of course the entire Hinshaw Honda for "Making a believer out of Me!"... I am now a proud owner of a 2014 Honda Accord EX-L which I purchased on 12/31/13 - what a way to end the year and an awesome way to start the new year with my new ride! Thank you! More

Since 2004 I am the customer of Hinshaw's Honda Dealership.I think this is the best company where you can lease new car. I will recommend this dealership to all my friends and family because of ab Dealership.I think this is the best company where you can lease new car. I will recommend this dealership to all my friends and family because of absolutely great service,very friendly staff and reasonable price. I would like to thank all of them for the excellent job. Natalya Z. More

I HAVE NEVER USED A SERVICE DEPARTMENT OTHER THAN HINSHAW'S FOR MY TWO HONDA CRV'S SINCE PURCHASED FROM HINSHAW'S IN '05/'06, AND WOULD NEVER CONSIDER CHANGING THAT PRACTICE. THE SERVICE DEPT. IS A HINSHAW'S FOR MY TWO HONDA CRV'S SINCE PURCHASED FROM HINSHAW'S IN '05/'06, AND WOULD NEVER CONSIDER CHANGING THAT PRACTICE. THE SERVICE DEPT. IS A NO NONSENSE OPERATION THAT DOES THE TASK(s) CORRECTLY THE FIRST TIME AND THE FRIENDLINESS OF NOT ONLY BOB, BUT ALL OF THE SERVICE DEPT STAFF, IS OUTSTANDING. I CAN HONESTLY SAY THAT IN MY 57 YEARS OF OWNING AUTOMOBILES THAT I HAVE NEVER BEEN TREATED AS WELL AS I AM AT HINSHAW'S. WHEN MY VEHICLES ARE READY I ALWAYS LEAVE THE FACILITY FEELING GREAT THAT MY RIGS AND ME HAVE BEEN TREATED WITH THOROUGH PROFESSIONALISM AND RESPECT. BRAVO ZULU TO BOB FOR HANDLING MY SERVICE DEPARTMENT EXPERIENCE FROM THE INITIAL PHONE CALL TO SET UP A MAINTENANCE PROCEDURE TO THE TIME I AM ON MY WAY BACK HOME. AND I NEVER HAVE FELT THAT I HAVE BEEN RIPPED OFF FOR THE COST OF WHAT WAS DONE. OUTSTANDING DEALERSHIP IN ALL RESPECTS. More

Excellent customer service, friendly and clean dealership. Chandler did his best to make my guy and I comfortable and informed when making a decision to purchase a vehicle. Will be sending people dealership. Chandler did his best to make my guy and I comfortable and informed when making a decision to purchase a vehicle. Will be sending people his way! More

I texted with Chandler a few days earlier and he got me down there by promising me a price (or close) to the price I was looking to spend. Once I got there, that wasn't really the case, but I think they d down there by promising me a price (or close) to the price I was looking to spend. Once I got there, that wasn't really the case, but I think they did work to get me the best deal they could, and I liked the car. They were very friendly and not too pushy. More

I worked with Cheryl Krebs and she was great. I called around telling dealers what I was looking for and she promised that if I came in she would make it worth my while and she did not disappoint. I have around telling dealers what I was looking for and she promised that if I came in she would make it worth my while and she did not disappoint. I have dealt with dealers a few times and my father-in-law likes to say "I am not looking for the best deal, just a fair one" and this is what I got from them. Very happy with the negotiation process! It didn't involve you talking to the sales person, they go back to finance and back to you about 20 times. We reached a number within 15-20mins and finalized the deal within the hour. I came back next day to fill out paper and it was done. That easy. I do not work for any car dealer (I'm sure something a dealer would say lol) but can't stress enough how happy I was with the process and the people there. More

Martinez Family Customer Service Survey Mario Martinez Martinez Family Customer Service Survey Mario Martinez (Dad) I would like to thank the Hindshaw team for their outstanding customer service. . Martinez Family Customer Service Survey Mario Martinez (Dad) I would like to thank the Hindshaw team for their outstanding customer service. . Hindshaw Honda was our last stop after a long day looking for a car at four other car dealers. They truly made us feel at ease for our first car purchase for my son. They addressed all of our questions and took care of the minor car issues on the car that we purchased. A true class act team and would highly recommend customer and friends to purchase a car from Hindshaw. Brandon Hinshaws Honda is a fantastic place! Their friendly and told us everything we needed to know about the car and even gave us a copy of the car fax! I love the car and I can’t wait to really start driving it and this place did an awesome job! We would like to thank the following Hindshaw team members. Cheryl Crebs Monte Mcain More

Excellent and quality customer service at hinshaws acura. Kelly stallcop was very friendly and honest. Great experience working with Kelly and the service crew. I would highly recommend this dealership to a Kelly stallcop was very friendly and honest. Great experience working with Kelly and the service crew. I would highly recommend this dealership to anyone. Great crew. Thanks Kelly. Matt mendiola. More

I don't remember the last time I felt so welcome and cared for during a car buying experience. Becki went out of her way to find several options to meet my vehicle requirements, and I didn't feel any p cared for during a car buying experience. Becki went out of her way to find several options to meet my vehicle requirements, and I didn't feel any pressure to make a decision I wasn't comfortable with. She took extra time to make sure I understood all of my financing options, and I didn't feel rushed. I left feeling like Hinshaw Honda really cares about their customers, and I highly recommend them. More