Hinshaw's Honda

Great Experienced & Excellent Service! It was our first time to visit the dealership & first time to own a 2017 Honda Accord Sports SE. After a week of visit, we decided to buy the car 'coz It was our first time to visit the dealership & first time to own a 2017 Honda Accord Sports SE. After a week of visit, we decided to buy the car 'coz me personally I fell in loved with the Red color that is why we closed this deal even some other dealerships have the same to offer and knowing that our place is more than 1 hour drive to get there. The Sales person named San Saelee and the General Manager (Tim Lasso) are the nicest people we dealt with this negotiations. They came down in the middle point to meet our needs and requirements. We are happy and looking forward to do more business with them in the near future! More

I was a very picky customer but Garrett at hinshaw's honda wasnt going to let me leave the lot unhappy. He even helped me take the cars i was considering to the mechanic i was comfortable with. honda wasnt going to let me leave the lot unhappy. He even helped me take the cars i was considering to the mechanic i was comfortable with. More

Hi i have big complain on service of honda. I drove honda odyssey for long time since from 2008 . I had no problem on till i bot from Hinshaw's Honda brant new honda odyssey 2018 touring. When we drive ov odyssey for long time since from 2008 . I had no problem on till i bot from Hinshaw's Honda brant new honda odyssey 2018 touring. When we drive over 10000 miles problems start coming up. In 10000 miles dieler replaced break. It was horrible to drive. When the rain season come in Wa we start feel some smell insight and xxxxx windows. My wife didn't tell me but it because she drive the Van mostly until she complain about cold feet . I had checked under carpet it was water a lot off water under front drive side. We was on dieler they keep our car for 29 days to fix the problem. Same time we have already another problem sliding door rh side not work properly front lh parking sensor doesn't work right. Van stop itself when nothing in the front. Odyssey had 17xxx miles when was fix leak But wasn't fix all another issue. In October when start rain of season We did figure out we have leak again. The van have 30xxx miles. We come to dieler place with same problems they took our van for 10 days to fix the leak and another issue. After 10 days they called to pick up van. We come to pick up odyssey it was bad front carpet was wet. I ask to replace carpet (wet and smell bad) they did. Right now we have same problems. Odyssey have 33400 miles wet carpet, front parking sensor, van stop it self then don't have anything on the front, couple weeks ago its start blinking and freeze on entertainment radio navigation backup camera, And I think we have a molds on second roll around the seats. Our van been in service for the past two years, in total 62 days in giller ship. We on our van for 2 years and 6 month. We don't have a clue what happen again with our van. I need help!!!!!!!!!😭😭😭😭😭😭😭 More

Been going to Hinshaws in auburn for about 15 years now. Has always been, hands down, the best service department I’ve ever been to. They’re honest, quick, and competitively priced. Has always been, hands down, the best service department I’ve ever been to. They’re honest, quick, and competitively priced. More

Very Nice People but Hugely Expensive Labor Costs The people at Hinshaw Honda were very professional and nice. They kept my car for 2 days because they "had to order parts". I was expecting to pay $1 The people at Hinshaw Honda were very professional and nice. They kept my car for 2 days because they "had to order parts". I was expecting to pay $1,044 for a new timing belt, an oil change and a new gas cap. I thought that was fair. I got there today and was handed a bill for - get this - $1,913.85. WHAT ADDED SO MUCH TO THE COST? The labor charge was just unreal. $1,137.04 for labor. If they worked both days, all 16 hours on my car, (which you know they didn't), that would be $71 per hour for labor. Too much! If you have a ton of money, go to them. They really are very nice. If you want to eat this month, you might want to find someone a little more reasonable with their labor costs. Just saying. More

We came all the way from Oregon and had amazing costumer service! Caleb is the man too go to! Thanks so much Honda and Caleb!! 😊 service! Caleb is the man too go to! Thanks so much Honda and Caleb!! 😊 More

Great experience at Auburn Hinshaw Honda! Matt was awesome and everyone was very knowledgeable! Five star for sure! Would highly recommend to family and friends!! awesome and everyone was very knowledgeable! Five star for sure! Would highly recommend to family and friends!! More

Enjoy my car but they beat around the bush a little. I purchased a Honda crv and highly enjoy my Honda crv a few years later. A reliable easy to maintain vehicle. All wheel drive is great for the snow. S I purchased a Honda crv and highly enjoy my Honda crv a few years later. A reliable easy to maintain vehicle. All wheel drive is great for the snow. Service rep was wonderful and did well but also beat around the bush on a few things I otherwise would have liked to have known sooner than later. The only negative things I have to say are the following: The service rep kept playing games with "How much a month do you want to pay on your loan?" Which was swell and all but at the same time they neglected to mention that my monthly payments out weight the cost of the car in the long run. I would be paying the car off long after it was dead 10 years from purchase date. I decided to pay it off in a couple years and just dump every extra possible paycheck into it. To get it paid off faster. They did not put a scratch coat resistance like they were supposed to. A year later and I'm noticing the paint is a bit scuffed up from traditional wear and tear. The scratch coat resistance coating was to prevent this from occurring. My car did not come with a complementary full tank of gas. It came with the recommended allotment required of a car dealership. I was panicking on the way home which was less than 40 min on where was the closest gas station. I know the area well but the gas tank made me purchase gas at the highest priced gas station. I read the reviews for the service center Hinshaw's of Auburn from yelp, Google, here and a few other places and it's mixed reviews. There's no middle ground. Service is either rated very well or terrible. I have experienced Renton Honda as very well. More

Ryan my car salesman and JD in finance made it a smooth and fast process. This is the 3rd vehicle I’ve purchased here and always have the best service. and fast process. This is the 3rd vehicle I’ve purchased here and always have the best service. More

When my 17 year old Honda Civic wasn’t big enough for our new family of four, we saw some certified preowned Odysseys that looked appealing. When we sent an inquiry to Hinshaw’s, Garrett responded in a flash new family of four, we saw some certified preowned Odysseys that looked appealing. When we sent an inquiry to Hinshaw’s, Garrett responded in a flash, and for that I am grateful! He was never pushy, always full of patience, and extremely knowledgeable about the vehicle and the Hinshaw business as a whole. If you’re looking to buy a car, new or used, I couldn’t recommend Garrett and Hinshaw’s more. They took great care of us. As a bonus, Garrett was very patient and inclusive of our somewhat precocious 6 year old, and our somewhat fussy 2 month old. Go with Garrett at Hinshaw’s and you will find an automotive partner for years to come! More