Hilltop Kia

Excellent Customer Service I gave the rating that I gave was because of the excellent service that I received from Mr. Kevin Brady. He was very attentive in my automobile serv I gave the rating that I gave was because of the excellent service that I received from Mr. Kevin Brady. He was very attentive in my automobile service need and advised me on what I needed to have done on my vehicle for safety reason. I live in Stockton but has always chosen to come back to Richmond because of your excellent customer service. More

Excellent I call and made appointment. Was able to schedule in the time I needed for my service . They also wash and vacuum. Everyone was very professional work I call and made appointment. Was able to schedule in the time I needed for my service . They also wash and vacuum. Everyone was very professional worked good as a team player together. Great. More

2020 Kia Soul GT turbo Raoul , helped me trade my kia for a better one , made the deal easy and worth the trip. We went over the the features with no pressure and Raoul was Raoul , helped me trade my kia for a better one , made the deal easy and worth the trip. We went over the the features with no pressure and Raoul was more than willing to accommodate any special requests that I had which I really appreciate and made sure I was happy! More

Very friendly, super easy to deal with We worked with Mo to pick up a Kia Niro EV which we love. He was so nice to deal with and made the whole process totally painless. Recommended! We worked with Mo to pick up a Kia Niro EV which we love. He was so nice to deal with and made the whole process totally painless. Recommended! More

Friendly and knowledgeable staff I have had a great experience with Hilltop Kia, from test driving and selecting a car, working with the finance department as well as the service depa I have had a great experience with Hilltop Kia, from test driving and selecting a car, working with the finance department as well as the service department staff. Everyone has been extremely friendly and goes the extra step to provide top quality service. More

Excellent customer service! They are very kind and really ca Everyone is very kind and patient. They want to help and are willing to do anything to make it right! They keep me updated and never act like I am bot Everyone is very kind and patient. They want to help and are willing to do anything to make it right! They keep me updated and never act like I am bothering them with questions. More

2020 Kia Sportage Happy Customer I had a great experience with this dealership. Very helpful and attentive to my needs. Never pressuring me for a sell! Very happy with the car I bough I had a great experience with this dealership. Very helpful and attentive to my needs. Never pressuring me for a sell! Very happy with the car I bought. More

Worth driving to get to I cannot recommend this dealership more highly. From the beginning, Vercy and Julissa were honest, efficient, and delightful to work with. Great servi I cannot recommend this dealership more highly. From the beginning, Vercy and Julissa were honest, efficient, and delightful to work with. Great service continued with the man I worked with in financing. We drove some distance to get to this dealership (the same car was available at a closer dealership) and it was absolutely worth it!! More

Routine oil change Our appointment fell on a very busy day. The Service waiting room was full. We were advised of the estimated waiting time, but it was worth the wait Our appointment fell on a very busy day. The Service waiting room was full. We were advised of the estimated waiting time, but it was worth the wait. More

Always a pleasure Brought my beautiful 2015 Kia in for it’s oil change/inspection. Like always the experience with the service department was top notch.. while Kevin is Brought my beautiful 2015 Kia in for it’s oil change/inspection. Like always the experience with the service department was top notch.. while Kevin is my favorite, Swift, calming voice, attentive to my needs and all around polite and courteous he was not in yesterday but young lady who helped me was very courteous and polite also. My car received excellent maintenance service and was presented back to me clean and shiny. Thank you again for another great and satisfying experience More