Hill Country Honda

Hill Country Honda responded

Thank you for your positive review! We're delighted you had a great experience with us and that everything went smoothly. Providing hassle-free and prompt service is important to us, and we're glad we could meet your expectations. We're also pleased to hear that you had a great loaner experience and found our service quick and prompt. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

Hill Country Honda responded

Thank you for taking the time to provide your feedback! We truly appreciate it. We're thrilled to hear that our assistance was valuable to you, and we apologize for any delays you experienced. Your satisfaction is important to us, and we eagerly await the chance to assist you again soon.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled you consistently receive great service at Hill Country Honda. It's fantastic to know that our team provides fast and efficient service, and we appreciate your kind words about our technicians. We'll pass along your compliments to Travis, who is honored to be recognized as the best. We strive to continue delivering exceptional experiences, and we look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.

Hill Country Honda responded

We are grateful for your review and appreciate your kind words about our employees' professionalism and helpfulness in addressing your concerns and queries. We aim to provide friendly service with an attentive approach, and we are thrilled to know that you had an excellent experience. If you have any further questions or require assistance, please do not hesitate to contact us. We are committed to exceptional customer service and look forward to serving you again.

Hill Country Honda responded

We greatly appreciate your positive review of Hunter's professionalism and excellent communication throughout the repair process. It's always reassuring when a service advisor keeps you informed and updated. Moreover, the fact that Honda covered the repair is a fantastic outcome, demonstrating their commitment to customer satisfaction and support. Thank you for sharing your experience, and please don't hesitate to reach out if you have any further feedback or need assistance in the future.

Hill Country Honda responded

Thank you for your positive feedback! We're glad to hear that Jonathan provided you with excellent assistance during your car search. It's always frustrating to visit multiple dealers without finding the right fit, so it's wonderful that Jonathan was able to help you in such a helpful and informative manner. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out.

Hill Country Honda responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our service. Our team always strives to provide excellent customer service and ensure that all issues are resolved efficiently. It's great to know that we were able to keep you informed throughout the entire process, as transparency and clear communication are important to us. We truly appreciate your feedback and look forward to assisting you again in the future!

Hill Country Honda responded

Thank you for your positive feedback on our service and ambiance. We apologize for any concerns you have regarding pricing. We understand the importance of transparency in vehicle repairs and we apologize if our communication fell short. Repair costs can vary due to factors such as parts pricing, labor costs, and task complexity. However, we recognize the need to clearly communicate this to our customers. Your feedback is valuable to us, and we will make efforts to improve our pricing transparency. We appreciate your support as our customer, and your satisfaction remains our top priority.

Hill Country Honda responded

We greatly appreciate your positive review! At our dealership, we strive to provide thorough and meticulous service when it comes to checking all components of your car. Our team takes the time to ensure a comprehensive inspection, leaving no detail unnoticed. We also pride ourselves on our attentiveness and curiosity, actively asking questions to better understand any concerns or issues you may be experiencing. Thank you for recognizing our dedication to delivering quality work. We look forward to continuing to provide you with excellent service in the future.

Hill Country Honda responded

We're delighted to hear about your unexpected experience at our dealership! It's fantastic that you ended up with a 2024 HRV, even though you initially didn't plan on getting a car. We appreciate your kind words and are thrilled that we could exceed your expectations. Thank you for choosing us, and we hope you thoroughly enjoy your new HRV. If there's anything else we can assist you with, please don't hesitate to reach out.