Hill Country Honda

Hill Country Honda responded

Thank you for your review! We're pleased to hear that you found our team to be professional and appreciated that we didn't oversell things. Providing honest and transparent service is important to us, and we're glad that it resonated with you. We're also glad that you enjoyed our clean waiting area, restrooms, and the coffee provided. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future and providing you with the same level of professional service. Thank you for choosing us!

Hill Country Honda responded

Thank you for your review and feedback. We apologize for any inconvenience or frustration you experienced with the tire issue and the pricing. Our aim is to provide transparent and fair pricing for our services and products. We understand your concerns and will take them into consideration to improve our processes. We appreciate your kind words about Jonathan and his assistance in meeting your specific needs without pressuring you into unwanted options. We're glad to hear that he provided a positive experience and even took the time to familiarize you with the features of your new car. We value your business and look forward to serving you again in the future. If you have any further comments or concerns, please feel free to let us know. Thank you for choosing us!

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that Hill Country Honda provided you with an amazing service experience. Our team takes pride in delivering top-notch service and ensuring customer satisfaction. We're glad that we were able to meet your needs, including the add-on jobs of brakes and fluid exchange. Your positive feedback is greatly appreciated, and we look forward to continuing to serve you and providing exceptional service in the future. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

Thank you for your feedback. We apologize if our survey with a required word count was intrusive or bothersome to you. We value your opinion and appreciate your candid response. We understand that lengthy surveys can be time-consuming and frustrating. Your feedback helps us improve our processes, and we'll consider your suggestion for future surveys. We apologize for any inconvenience caused, and we appreciate your understanding. If you have any further comments or concerns, please don't hesitate to let us know. Thank you.

Hill Country Honda responded

Thank you for your amazing review! We're thrilled that Michael provided excellent customer service and went above and beyond to meet your needs. We take pride in having knowledgeable and dedicated team members who strive to provide our customers with the best car options and financing deals. It's great to know that Michael's efforts, including replacing the rubber strip and providing a new key for batteries, positively impacted your experience. We appreciate your kind words and willingness to refer others to Michael and Hill Country Honda. Your satisfaction is our top priority, and we look forward to continuing to serve you and provide exceptional service in the future. Thank you for choosing Hill Country Honda!

munoz.michaelj responded

Thank you!

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you've been extremely pleased with your experience at Hill Country Honda right from the moment you stepped foot on our property. Providing excellent customer service and delivering a positive experience is of utmost importance to us, and we're glad that we have met your expectations in these areas. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to continuing to serve you and provide exceptional service. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

Thank you for your positive review! We're thrilled you received professional and speedy service for your CR-V. Providing efficient service is important to us, and we're glad we could meet your expectations. We're also pleased that our team offered convenient transportation by giving you a ride home and picking you up when your car is ready. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled that Travis provided you with friendly and knowledgeable service. Our team takes pride in providing a pleasant and seamless experience for our customers, and we're glad that Travis was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

Hill Country Honda responded

Thank you for your positive review! We're delighted you had a great experience with us and that everything went smoothly. Providing hassle-free and prompt service is important to us, and we're glad we could meet your expectations. We're also pleased to hear that you had a great loaner experience and found our service quick and prompt. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

Hill Country Honda responded

We greatly appreciate your positive review of Hunter's professionalism and excellent communication throughout the repair process. It's always reassuring when a service advisor keeps you informed and updated. Moreover, the fact that Honda covered the repair is a fantastic outcome, demonstrating their commitment to customer satisfaction and support. Thank you for sharing your experience, and please don't hesitate to reach out if you have any further feedback or need assistance in the future.