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Hill Country Honda

San Antonio, TX

4.6
755 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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755 Reviews of Hill Country Honda

June 25, 2023

Great service, service oriented,great job, quick service, that is all I am going to comment More

by jurkowskigg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Aaron Soliz, Hunter Christianson, Matt Zuniga, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

We appreciate your review and are delighted you had a positive experience with our service. Our team is committed to delivering exceptional service, and we are thrilled that we were able to meet your expectations. Thank you for taking the time to provide us with your valuable feedback. We are eager to serve you again and are always available to address additional comments or questions.

June 24, 2023

Great service. Always had good experiences with the service department. Have all my vehicles serviced there. More

by jfmango
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Hunter Christianson, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you have consistently had great experiences with our service department and that you choose to have all your vehicles serviced with us. Providing excellent service is our top priority, and we're delighted that we have consistently met your expectations. Your continued support and trust in us are greatly appreciated. We look forward to serving you and your vehicles in the future and providing the same level of great service. Thank you for choosing Hill Country Honda!

June 24, 2023

Professional. Didn't oversell things. I loved the coffee Clean waiting area and restrooms That's it More

by LISALNIXON
Recommend Dealer
Yes
Employees Worked With
Travis Kessler, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your review! We're pleased to hear that you found our team to be professional and appreciated that we didn't oversell things. Providing honest and transparent service is important to us, and we're glad that it resonated with you. We're also glad that you enjoyed our clean waiting area, restrooms, and the coffee provided. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future and providing you with the same level of professional service. Thank you for choosing us!

June 24, 2023

Travis-> was informative about my oil change and tire issue. I had a problem with the fact I had a single hole in a tire, a brand new tire! And they wanted to change me $300! For a new tire replacement. More

by jaybirdbrice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Gonzales , Jonathan Gonzalez, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your review and feedback. We apologize for any inconvenience or frustration you experienced with the tire issue and the pricing. Our aim is to provide transparent and fair pricing for our services and products. We understand your concerns and will take them into consideration to improve our processes. We appreciate your kind words about Jonathan and his assistance in meeting your specific needs without pressuring you into unwanted options. We're glad to hear that he provided a positive experience and even took the time to familiarize you with the features of your new car. We value your business and look forward to serving you again in the future. If you have any further comments or concerns, please feel free to let us know. Thank you for choosing us!

June 24, 2023

Hill country Honda did an amazing job with my service, including my add on jobs of brakes and fluid exchange. More

by ERCHARLES84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that Hill Country Honda provided you with an amazing service experience. Our team takes pride in delivering top-notch service and ensuring customer satisfaction. We're glad that we were able to meet your needs, including the add-on jobs of brakes and fluid exchange. Your positive feedback is greatly appreciated, and we look forward to continuing to serve you and providing exceptional service in the future. Thank you for choosing Hill Country Honda!

June 24, 2023

N/A No thank you. Please don’t send surveys with required word counts. They are rude and annoying. More

by BRENT.EPLING.35
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your feedback. We apologize if our survey with a required word count was intrusive or bothersome to you. We value your opinion and appreciate your candid response. We understand that lengthy surveys can be time-consuming and frustrating. Your feedback helps us improve our processes, and we'll consider your suggestion for future surveys. We apologize for any inconvenience caused, and we appreciate your understanding. If you have any further comments or concerns, please don't hesitate to let us know. Thank you.

June 24, 2023

Michael provided excellent customer service, was very knowledgeable about car options, worked with me regarding financing to get me the best deal possible. He went the extra mile to get a loose rubber s More

by munoz.michaelj
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael McGarity, Daisy Alfaro, Matt Zuniga
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your amazing review! We're thrilled that Michael provided excellent customer service and went above and beyond to meet your needs. We take pride in having knowledgeable and dedicated team members who strive to provide our customers with the best car options and financing deals. It's great to know that Michael's efforts, including replacing the rubber strip and providing a new key for batteries, positively impacted your experience. We appreciate your kind words and willingness to refer others to Michael and Hill Country Honda. Your satisfaction is our top priority, and we look forward to continuing to serve you and provide exceptional service in the future. Thank you for choosing Hill Country Honda!

Jun 28, 2023 -

munoz.michaelj responded

Thank you!

June 23, 2023

I’ve been extremely pleased with Hill Country Honda since I stepped foot on the property. I’ve been pleased with the people, customer service and service I’ve received. More

by walkervangie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Hunter Christianson
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you've been extremely pleased with your experience at Hill Country Honda right from the moment you stepped foot on our property. Providing excellent customer service and delivering a positive experience is of utmost importance to us, and we're glad that we have met your expectations in these areas. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to continuing to serve you and provide exceptional service. Thank you for choosing Hill Country Honda!

June 23, 2023

Professional and speedy service on . my CRV. I was given a ride home and picked up at home when my car was ready. More

by SteveW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Zuniga
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're thrilled you received professional and speedy service for your CR-V. Providing efficient service is important to us, and we're glad we could meet your expectations. We're also pleased that our team offered convenient transportation by giving you a ride home and picking you up when your car is ready. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

June 23, 2023

Travis is very friendly, easy to work with and quite knowledgeable. It was a very pleasant experience. More

by S.A.Pink
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Jun 27, 2023 -

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled that Travis provided you with friendly and knowledgeable service. Our team takes pride in providing a pleasant and seamless experience for our customers, and we're glad that Travis was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again and providing the same excellent service. Thank you for choosing us!

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