Hill Country Honda

Hill Country Honda responded

We apologize for the inconvenience and frustration you experienced during your recent visit. We understand our disappointing inability to resolve your car's issue within the limited time frame. We strive to provide comprehensive solutions for our customers, and we regret that we fell short in this instance. We appreciate your feedback and will use it to improve our service and communication with customers moving forward. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled you are very pleased with our customer service. Assisting our customers in finding and purchasing a car is one of our main goals, and we're glad to know that we were able to provide you with the support you needed. Your satisfaction is important to us, and we appreciate your feedback. We look forward to continuing to assist you and providing the same level of excellent customer service in the future.

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you consistently receive friendly, professional, and helpful service from our team. Providing excellent customer service is our top priority, and we're glad we always meet your expectations. Your appreciation means a lot to us, and we're grateful for your continued support. We look forward to serving you again and providing you with the same level of service you've come to expect from us.

Hill Country Honda responded

We deeply regret the delay and inconvenience you experienced during your recent visit for an oil change. We understand that three hours of waiting is not ideal, and we apologize for any miscommunication or difficulties you encountered with our service department. We value effective and transparent communication, and we apologize for not meeting your expectations on this occasion. Your feedback is valuable to us, and we will use it to enhance our procedures and provide a more seamless experience for our customers in the future. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future.

Hill Country Honda responded

Thank you for your excellent review! We're thrilled you had such a positive experience with our service. Providing excellent customer service is our top priority, and we're glad we met your expectations. We strive to deliver friendly, reliable, and trusted work to ensure a great customer experience. Your feedback is greatly appreciated, and we look forward to serving you again.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled you had a great service experience with us. Providing excellent service and ensuring a pressure-free environment is important to us, so we're glad that you felt comfortable when given a list of additional recommended services. Efficiency is also a key aspect of our operations, and we're pleased that our process met your expectations. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing you the same great service. Thank you for choosing us!

Hill Country Honda responded

Thank you for your review! We're sorry to hear about your bad experience at another Honda dealership. We're thrilled that you decided to give Hill Country Honda a try. We're delighted that Matthew and our team provided you with the best experience and that you left our dealership happy. Customer satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again and providing you with the same level of exceptional service. Thank you for choosing Hill Country Honda!

Hill Country Honda responded

Thank you for your wonderful review! We're delighted that everyone at our establishment was extremely helpful and welcoming. Creating a positive and welcoming environment for our customers is important to us, and we're thrilled that we were able to provide you with a great experience. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again and providing you with the same level of helpful and welcoming service in the future.

Hill Country Honda responded

We appreciate your review and are delighted you had a positive experience with our service. Our team is committed to delivering exceptional service, and we are thrilled that we were able to meet your expectations. Thank you for taking the time to provide us with your valuable feedback. We are eager to serve you again and are always available to address additional comments or questions.

Hill Country Honda responded

Thank you for your fantastic review! We're thrilled to hear that you have consistently had great experiences with our service department and that you choose to have all your vehicles serviced with us. Providing excellent service is our top priority, and we're delighted that we have consistently met your expectations. Your continued support and trust in us are greatly appreciated. We look forward to serving you and your vehicles in the future and providing the same level of great service. Thank you for choosing Hill Country Honda!