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Hill Country Honda

San Antonio, TX

4.6
763 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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763 Reviews of Hill Country Honda

August 19, 2023

Poor communication and even poorer follow up. The work they do on the cars are great. More

by eguedea28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daisy Alfaro
Aug 21, 2023 -

Hill Country Honda responded

We appreciate your feedback on the quality of our car work. We apologize for any communication issues and are committed to addressing your concerns to enhance your experience with us. Thank you for bringing this to our attention and we hope to provide you with a more seamless experience in the future.

August 17, 2023

Hunter and the team were great. Same day emergency service on my tire. Fixed me up and I was on the road. More

by Nicholas Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Aug 21, 2023 -

Hill Country Honda responded

We are pleased to hear that Hunter and our team were able to assist you promptly with your tire emergency. Providing efficient and reliable service is our priority, and we are glad we could get you back on the road quickly. If you need help again or have any questions, please get in touch with us. Have a safe journey!

August 16, 2023

Hill Country Honda has done a great job creating a culture of customer service. Lots of companies can claim that but when a customer tells you, my cars will only be Honda so I can bring them to this d More

by HECGONZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Aug 16, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with Hill Country Honda! It's wonderful to hear that they have established a culture of exceptional customer service that goes beyond just claiming it. Your story about a customer's loyalty to the brand solely due to the excellent service provided by the dealer truly speaks volumes about the high-quality job they are doing. Having a reliable and trustworthy dealer for vehicle service can indeed simplify the decision-making process when it comes to purchasing a car. It's a testament to both the dealership's dedication and Honda's reputation as a good brand. Your feedback highlights the importance of fostering strong relationships with customers and providing top-notch service.

August 16, 2023

Everybody is professional and knowledgeable! I had a short wait which I totally liked. Keep the good work team! More

by RICHARD.NAGAO
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Aug 21, 2023 -

Hill Country Honda responded

We appreciate your positive feedback. Thank you for acknowledging our team's professionalism and knowledge. Our goal is to continue providing excellent service. Please let us know if you need assistance.

August 16, 2023

I took my car in for a check up. I don't think they didn't look at it well. Didn't get any answers. Just that I was old. Really! More

by rr6476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Aug 21, 2023 -

Hill Country Honda responded

We apologize for any frustration or inconvenience you experienced during your recent visit. We take customer concerns seriously, and we're sorry that you didn't receive the thorough attention and answers you expected. Your feedback is important to us, and we'll use it to improve our services. Please reach out to us directly so we can better understand your situation and work towards a resolution. Your satisfaction is our priority, and we value your input.

August 15, 2023

Christian and all the other reps were friendly and helpful. It was a nice experience More

by jennifer.b.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Padilla
Aug 15, 2023 -

Hill Country Honda responded

We're delighted to learn about your positive experience at Hill Country Honda! It's wonderful that our team, including Christian, provided you with friendly and helpful service. Creating a pleasant car-buying journey through excellent customer service is our goal, and we're grateful for your feedback. If there's anything more you'd like to share or discuss regarding your time with us, please don't hesitate to reach out. Thank you for your review!

August 15, 2023

We did driving test, shows the car, good service also the ambients good, unfortunately they didn’t have the color what we was looking More

by Izenteno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not shows in the list
Aug 16, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback about your experience with us. We're glad to hear that you had a positive experience during the driving test and found our service and ambiance to be enjoyable. We're sorry that we didn't have the specific color you were looking for in our current inventory. We understand that color preference can be an important factor in your decision-making process. If you're still interested in the model you test drove, we can certainly keep an eye out for your preferred color or provide you with updates if it becomes available. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with. Your feedback helps us improve and cater to our customers' needs better.

August 13, 2023

The service was great! Everybody was professional and ready to help service my vehicle and assist me. More

by demeris27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Aug 15, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us. Our team takes pride in providing professional and helpful assistance to all our customers. If you ever need any further assistance with your vehicle or have any questions, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

August 13, 2023

Hunter was awesome. Excellent customer service. Will definitely request for him again in the future More

by LISALOPEZ2866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Hunter Christianson, Ari Imanraharja
Aug 15, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Hunter provided you with excellent customer service. It's fantastic to know that his assistance left a positive impression on you. We'll be sure to pass along your kind words to Hunter. Whenever you're ready for assistance in the future, don't hesitate to request him again. We're here to help.

Aug 15, 2023 -

LISALOPEZ2866 responded

Thank you for recognizing him.

August 11, 2023

Aaron was very helpful and stayed on top of repairs for my car. He is great!! More

by Pilot 17-girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Aug 15, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback! We're delighted to hear that Aaron provided you with helpful assistance and ensured that your car repairs were taken care of promptly. We'll be sure to pass along your kind words to Aaron. If you ever need any further assistance or have any questions in the future, please feel free to reach out. We're here to provide excellent service and support for all your automotive needs.

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