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Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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755 Reviews of Hill Country Honda

August 13, 2023

Hunter was awesome. Excellent customer service. Will definitely request for him again in the future More

by LISALOPEZ2866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Hunter Christianson, Ari Imanraharja
Aug 15, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback! We're thrilled to hear that Hunter provided you with excellent customer service. It's fantastic to know that his assistance left a positive impression on you. We'll be sure to pass along your kind words to Hunter. Whenever you're ready for assistance in the future, don't hesitate to request him again. We're here to help.

Aug 15, 2023 -

LISALOPEZ2866 responded

Thank you for recognizing him.

August 11, 2023

Aaron was very helpful and stayed on top of repairs for my car. He is great!! More

by Pilot 17-girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Aug 15, 2023 -

Hill Country Honda responded

Thank you for sharing your feedback! We're delighted to hear that Aaron provided you with helpful assistance and ensured that your car repairs were taken care of promptly. We'll be sure to pass along your kind words to Aaron. If you ever need any further assistance or have any questions in the future, please feel free to reach out. We're here to provide excellent service and support for all your automotive needs.

August 09, 2023

I have purchased many vehicles over the past 40 years most of them were Hondas. I have always been delighted with Honda vehicles. The last one I purchased at Hill Country Honda about 2 months ago. I lef More

by RICHDELGADO94406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Hunter Christianson, Matt Zuniga
Aug 11, 2023 -

Hill Country Honda responded

We appreciate your loyalty to Honda vehicles and thank you for choosing Hill Country Honda for your recent purchase. We're sorry to hear that you felt our sales manager could have provided more assistance in terms of pricing and services. Your feedback is important to us as we continuously strive to improve our customer experience. We value your input and will use it to enhance our services. If you have any further concerns or questions, please don't hesitate to reach out. We hope to have the opportunity to better meet your expectations in the future.

August 08, 2023

Aaron from service is what every customer wishes to interact with; He's professional, courteous, and very friendly! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Aug 08, 2023 -

Carlos responded

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Aug 08, 2023 -

Carlos responded

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Aug 11, 2023 -

Hill Country Honda responded

We're thrilled to hear about your positive experience with Aaron from our service team! Thank you for taking the time to share your feedback. We're proud to have team members like Aaron, who exemplify professionalism, courtesy, and friendliness. Your kind words are truly appreciated, and we'll pass along your compliments to him. If you ever need assistance, don't hesitate to reach out. We're here to provide you with top-notch service and support.

August 08, 2023

Was not happy with answer I was given by your cashier at Tire service department she needs to be trained on how to answer questions. Costumer doesn't like to hear that costumer service and there department More

by Efrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Barnard, Aaron Soliz, Hunter Christianson, Matt Zuniga, Travis Kessler
Aug 11, 2023 -

Hill Country Honda responded

We apologize for any frustration you experienced during your recent visit to our Tire service department. Your feedback is important to us, and we're committed to ensuring that all our staff members provide accurate and consistent information. It's disappointing to hear that your interaction didn't meet your expectations, and we apologize for any inconvenience caused by the miscommunication about pricing and procedures. We value your business and will take your comments seriously as we work to improve our internal communication and customer service. Your input will help us create a better experience for all our customers, and we hope to have the opportunity to serve you more effectively in the future.

August 07, 2023

Our car buying experience was quick and relatively painless. There some minor hiccups with some computer issues as the dealership moved under different ownership. More

by lesliegunderson99
Recommend Dealer
Yes
Employees Worked With
Michael Friend, Pedro Sanchez
Aug 11, 2023 -

Hill Country Honda responded

Thank you for sharing your car buying experience with us. We're glad to hear that the process was relatively quick and smooth for you. We apologize for any minor hiccups caused by the transition to different ownership that led to computer issues. Your understanding is appreciated, and we're continuously working to improve our operations. If you have any further questions or need assistance, please don't hesitate to let us know. We're here to help and ensure that you have a great ownership journey with your new vehicle.

August 07, 2023

Easy access from my home, all services performed professionally. Explained to me in detail what was done More

by JULIEJFARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Aug 11, 2023 -

Hill Country Honda responded

We're pleased to have been able to provide you with convenient and professional service that meets your expectations. Our team takes pride in delivering thorough and transparent explanations of the services performed. Feel free to reach out if you have any more questions or need assistance in the future. Your feedback is valuable to us, and we look forward to serving you again for any of your automotive needs.

August 06, 2023

Fixed my car, runs great and gave me a list of things to look at getting done in the future. Everyone was friendly and kept me aware of what was going on with my car. More

by jimmycade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Aug 11, 2023 -

Hill Country Honda responded

We're thrilled to hear that we could successfully repair your car and that it's running smoothly now. Providing you with a list of suggested future maintenance is part of our commitment to keeping your vehicle in great condition. It's wonderful that our team's friendliness and communication kept you well-informed throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your vehicle's continued performance and your satisfaction as our valued customer.

August 06, 2023

Forward and up front about prices and time frame. Van was ready as promised. Thank you. More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz
Aug 11, 2023 -

Hill Country Honda responded

Thank you for sharing your experience with us. We're pleased to hear that you found our approach to pricing and time frame to be transparent and upfront. Meeting our commitments and having your van ready as promised is important to us. If you have any more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again whenever you need our services.

August 06, 2023

Close to home. Excellent location. Very friendly & very clean. Very professional and turnaround time was great More

by Today
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson
Aug 11, 2023 -

Hill Country Honda responded

We're delighted that our convenient location near your home was a positive aspect of your experience. It's wonderful to hear that you found our dealership to be friendly, clean, and professional. We're dedicated to providing top-notch service and a pleasant environment for our customers. Your feedback on the quick turnaround time is greatly appreciated as well. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to provide you with continued support and great service.

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