Hill Country Honda

Hill Country Honda responded

We're delighted to hear about your positive experience with our team! Providing a friendly and consistently good service is at the heart of what we aim for. It's wonderful to know that our efforts to accommodate your needs, even without an appointment, have successfully ensured you a timely and smooth experience. Thank you for your kind review and continued support – we look forward to serving you in the future.

Hill Country Honda responded

We're thrilled to learn about your positive experience with our team! Providing excellent customer service and quick assistance with any questions is our priority. Thank you for choosing us, and we look forward to serving you again in the future.

NORM59 responded

It would be nice if Honda can offer update vehicles with navigation when we get updates even if you charge a fee. Some of us old timers don’t know how to do it on the computer. I have a update but can’t do it. Don’t understand how to.I hope some day you can offer this in the future

Hill Country Honda responded

We appreciate your feedback on the quality of our car work. We apologize for any communication issues and are committed to addressing your concerns to enhance your experience with us. Thank you for bringing this to our attention and we hope to provide you with a more seamless experience in the future.

Hill Country Honda responded

We are pleased to hear that Hunter and our team were able to assist you promptly with your tire emergency. Providing efficient and reliable service is our priority, and we are glad we could get you back on the road quickly. If you need help again or have any questions, please get in touch with us. Have a safe journey!

Hill Country Honda responded

Thank you for sharing your positive experience with Hill Country Honda! It's wonderful to hear that they have established a culture of exceptional customer service that goes beyond just claiming it. Your story about a customer's loyalty to the brand solely due to the excellent service provided by the dealer truly speaks volumes about the high-quality job they are doing. Having a reliable and trustworthy dealer for vehicle service can indeed simplify the decision-making process when it comes to purchasing a car. It's a testament to both the dealership's dedication and Honda's reputation as a good brand. Your feedback highlights the importance of fostering strong relationships with customers and providing top-notch service.

Hill Country Honda responded

We appreciate your positive feedback. Thank you for acknowledging our team's professionalism and knowledge. Our goal is to continue providing excellent service. Please let us know if you need assistance.

Hill Country Honda responded

We apologize for any frustration or inconvenience you experienced during your recent visit. We take customer concerns seriously, and we're sorry that you didn't receive the thorough attention and answers you expected. Your feedback is important to us, and we'll use it to improve our services. Please reach out to us directly so we can better understand your situation and work towards a resolution. Your satisfaction is our priority, and we value your input.

Hill Country Honda responded

We're delighted to learn about your positive experience at Hill Country Honda! It's wonderful that our team, including Christian, provided you with friendly and helpful service. Creating a pleasant car-buying journey through excellent customer service is our goal, and we're grateful for your feedback. If there's anything more you'd like to share or discuss regarding your time with us, please don't hesitate to reach out. Thank you for your review!

Hill Country Honda responded

Thank you for taking the time to share your feedback about your experience with us. We're glad to hear that you had a positive experience during the driving test and found our service and ambiance to be enjoyable. We're sorry that we didn't have the specific color you were looking for in our current inventory. We understand that color preference can be an important factor in your decision-making process. If you're still interested in the model you test drove, we can certainly keep an eye out for your preferred color or provide you with updates if it becomes available. Please feel free to reach out if you have any further questions or if there's anything else we can assist you with. Your feedback helps us improve and cater to our customers' needs better.

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us. Our team takes pride in providing professional and helpful assistance to all our customers. If you ever need any further assistance with your vehicle or have any questions, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!