Back

Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

Directions

By Type

754 Reviews of Hill Country Honda

November 16, 2023

The work I needed was completed. I’ve had no new problems so far. Thank you. More

by DSBENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
Nov 16, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 16, 2023

It was a great experience as always. They are always kind and treat their customers as someone special. More

by Pmurtonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Nov 16, 2023 -

Hill Country Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

November 16, 2023

My vehicle is still in shop. It’s a lemon!!! It has yet to be fixed. More

by lorigarcia1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Alvarez, Adam, Kevin Tran
November 15, 2023

Just a tire low pressure issue. Several months ago the sam e tire had a low pressure issue. The tire was patched and it was patched. This time the tire was replaced because the prev More

by SYNLUBEAZ1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Nov 15, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Hill Country Honda. Travis and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 15, 2023

Comfortable setting, sales people and financial department really work with you. Great, quick experience, would definitely recommend. More

by Amberdozier1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Parea
Nov 15, 2023 -

Hill Country Honda responded

Amber, Thank you for taking the time to share your thoughts on working with Martin and our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

November 15, 2023

Service department was great. Had recently bought a used car 5 months ago and had issues with my battery and other issues with the vehicle totaling out to a little over a $1,000. More

by esmoreno430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Cantu I believe was the one who was rude and not helpful.
Nov 17, 2023 -

Hill Country Honda responded

We're sorry to hear about the challenges you faced with your vehicle and the unsatisfactory experience you had with our sales manager. It's concerning to learn that you didn't receive the support and understanding you deserved, especially considering your recent purchase. We take pride in our service department and are disappointed that our sales team did not meet those same high standards. The positive experience you had at another dealership underlines the level of customer care we strive to provide, and it's regrettable that we fell short in your case. Your feedback is invaluable to us, and we will address this internally to improve our customer service. We hope to have the opportunity to regain your trust in the future.

November 15, 2023

They have the vehicle one wants pleasure to drive and the speed they want, the color too. More

by 0B.HERNANDEZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland. , Daisy Alfaro, Travis Kessler, Kevin Tran, Keith Ward
Nov 15, 2023 -

Hill Country Honda responded

Thank you for your very kind review. Daisy, Travis, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

November 14, 2023

Well they do as they say and do just that. And keep up with the service. More

by 0B.HERNANDEZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland , Aaron Garcia, Daisy Alfaro, Travis Kessler, Kevin Tran, Ari Imanraharja, Keith Ward
Nov 14, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

November 14, 2023

The staff was very polite and professional. Every employee was friendly and made effort to greet us. They were curtious. More

by Tambra117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berenice Avalos
Nov 15, 2023 -

Hill Country Honda responded

Thank you so much for your wonderful review! We are thrilled that Berenice had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

November 13, 2023

Great service. Always friendly and detailed with reports. Appreciate the fast service and car wash More

by SILVASTEL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Travis Kessler
Nov 14, 2023 -

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

...
14
...