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Hill Country Honda

San Antonio, TX

4.6
754 Reviews

7338 W Loop 1604 N

San Antonio, TX

78254

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754 Reviews of Hill Country Honda

November 20, 2023

The service was outstanding. From the moment I arrived. The advisor greeted me when I arrived and we discussed the service required. Then we discussed additional services we were More

by MMNANIPOPPINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Nov 21, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with Travis and our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

November 20, 2023

Brian G and Elijah I believe did a flawless job. Barely lifted a finger, this will be my second lease with Honda and will definitely be back for a third! More

by Jasun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gomez and Elijah I believe
Nov 21, 2023 -

Hill Country Honda responded

Jasun, Thanks for sharing your thoughts about your experience with Hill Country Honda. Biran, Elijah, and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 19, 2023

It was great. They were very understanding, and I was able to leave with the car I wanted! More

by deonteharkless
Recommend Dealer
Yes
Employees Worked With
Martin
Nov 19, 2023 -

Hill Country Honda responded

Thank you, Deonte! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

November 19, 2023

I was impressed with the professionalism displayed by everyone I came in contact with. My salesman, Austin worked hard to get me the best deal possible and was kind and patient. More

by SteveW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Ward, Austin Maybrier
Nov 19, 2023 -

Hill Country Honda responded

Thank you so much, Steve, for choosing Hill Country Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Keith Ward General Manager

November 18, 2023

Very respectful and courteous! Marin was very supportive and professional. He was also very honest and trustworthy More

by ida.elizondo22
Recommend Dealer
Yes
Employees Worked With
Martin Pera
Nov 19, 2023 -

Hill Country Honda responded

Thank you, Ida, for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad Martin was able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 18, 2023

Great service. ..drove up to the center and was taken care of immediately. Way to go Hill country Honda. More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Nov 19, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

November 18, 2023

They have a Professional and friendly staff good selection available nice facilities . I got a good deal More

by dale611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
Nov 19, 2023 -

Hill Country Honda responded

Thank you, Dale, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

November 18, 2023

Came in for an oil change on Nov 2nd, 6 days later I smell funky oil smell form the AC vents, after parking inside the garage I see oil spill under the car, curious I went ahead and opened the hood. I s More

by Nadibur4@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
Nov 21, 2023 -

Hill Country Honda responded

Thank you for sharing your experience at Hill County Honda. We're sorry to hear about the challenges you faced with your vehicle following an oil change. It's concerning to learn that the oil cap was left off, resulting in oil spillage and a lingering smell in your cabin, and that you encountered additional issues like the scraping sound due to a missing underbody panel. While we're glad our team addressed these issues, we recognize the inconvenience and safety concerns they caused. We take your feedback seriously and will use it to improve our service quality and attention to detail, ensuring such oversights don't happen again. Your safety and satisfaction are our top priorities, and we're committed to providing reliable, thorough service in the future.

November 17, 2023

Greeted quickly upon arrival. The service department was able to look into my problem and check the vehicle in a timely manner without an appointment. The issue was corrected and More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Nov 19, 2023 -

Hill Country Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

November 16, 2023

It was fast and car was thoroughly inspected. Great place! Will continue to come back. More

by Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Kessler
Nov 15, 2023 -

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with Hill Country Honda. Travis and our team appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

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