Hill Country Honda
San Antonio, TX
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754 Reviews of Hill Country Honda
The service was outstanding. From the moment I arrived. The advisor greeted me when I arrived and we discussed the service required. Then we discussed additional services we were From the moment I arrived. The advisor greeted me when I arrived and we discussed the service required. Then we discussed additional services we were interested in. Our advisor was knowledgeable and very helpful in helping us decide what services we needed and what additional service we chose to complete. He kept us informed throughout the service and informed us of future services we will need. The quality of service is why we drive 35 miles for our service on our Honda More
Brian G and Elijah I believe did a flawless job. Barely lifted a finger, this will be my second lease with Honda and will definitely be back for a third! Barely lifted a finger, this will be my second lease with Honda and will definitely be back for a third! More
I was impressed with the professionalism displayed by everyone I came in contact with. My salesman, Austin worked hard to get me the best deal possible and was kind and patient. everyone I came in contact with. My salesman, Austin worked hard to get me the best deal possible and was kind and patient. More
Came in for an oil change on Nov 2nd, 6 days later I smell funky oil smell form the AC vents, after parking inside the garage I see oil spill under the car, curious I went ahead and opened the hood. I s smell funky oil smell form the AC vents, after parking inside the garage I see oil spill under the car, curious I went ahead and opened the hood. I soon notice the oil cap sitting next to the hood latch form the initial oil change on the 2nd as the technician never put it back on the engine cover thus engine oil spilled throughout the entire engine bay as well as underneath the car. Feeling extremely frustrated as I've been driving going 70+ mph on the highway not knowing there is oil spilling from engine for the past 6 days. This can damage the engine significantly due to not enough oil lubricating inside engine parts leading to engine failure. The cabin also reeks of engine oil odor. When I brought this issue to the service center they took care of it. They cleaned out the bay as well as do another oil change and that took three hours, which is okay. I took it home and three days later I noticed a scraping sound when I’m driving on the highway so I pull over with my family in the car and I noticed that the underbody panel was coming off because there was no screws, holding it in place Which was supposed to be screwed on there after the oil change so I came back waited another two hours for them to fix this issue This is unacceptable by Hill County Honda service. More
Greeted quickly upon arrival. The service department was able to look into my problem and check the vehicle in a timely manner without an appointment. The issue was corrected and The service department was able to look into my problem and check the vehicle in a timely manner without an appointment. The issue was corrected and the vehicle was inspected and done in about an hour. Excellent service. More