Herson's Honda
Rockville, MD
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1,924 Reviews of Herson's Honda
Just this week, my battery was dead just as my wife and I were scheduled to go out-of town the next day. In a half-panic state I contacted Nelson Mejia who worked efficiently and seamlessly to set up an app were scheduled to go out-of town the next day. In a half-panic state I contacted Nelson Mejia who worked efficiently and seamlessly to set up an appointment to receive my car as soon as it was "jump started" and at Herson's; he monitored the repair progress; moved up my maintenance schedule date at my request to ensure that the car was in good working condition for next day and got the car back to us by early noon and so we did not have to abort our travel plans. Hats off! to Nelson and being a service representative for Honda! grateful customers, Ed and Amy Fujimoto More
I had a fantastic experience with Herson’s Honda in Rockville. From start to finish, every person I interacted with was responsive, professional, and genuinely helpful. Communication was quick and clea Rockville. From start to finish, every person I interacted with was responsive, professional, and genuinely helpful. Communication was quick and clear, and the entire team created a positive, welcoming atmosphere that made the process smooth and stress-free. More
This is our second Honda CRV bought from Hersons. From sales, finance, and service, it was a very pleasant experience. We would highly recommend this dealership to anyone looking to purchase a Honda. From sales, finance, and service, it was a very pleasant experience. We would highly recommend this dealership to anyone looking to purchase a Honda. More
Everything from making a service appointment, being seen, swift communication and pickup to overall friendliness, made the whole experience very pleasant. swift communication and pickup to overall friendliness, made the whole experience very pleasant. More
Great service and amazing staff. If you need service please ask for Ricardo! He's friendly, courteous, and professional. He's honest and trustworthy. I would trust him with my c If you need service please ask for Ricardo! He's friendly, courteous, and professional. He's honest and trustworthy. I would trust him with my cat. I cannot thank Herson's Honda and Ricardo enough for taking great care of my Honda HR-V. The price was pocket friendly and my car was delivered on time as promised. I look forward to many years of great service at Herson's Honda! More
My salesperson Tommy Nicholson was very knowledgeable and courteous. He took time to explain the different car options I was evaluating and the as a great advocate when it came down to do the deal. Tommy fol courteous. He took time to explain the different car options I was evaluating and the as a great advocate when it came down to do the deal. Tommy followed up various times to make sure everything was ok with the car and offered to continue to answer questions as needed. More
It is easy to make the service appointment and the service advisor messaged me the service status during my waiting there. She explained things well without a push. service advisor messaged me the service status during my waiting there. She explained things well without a push. More
I’m very satisfied with and Staff and management and service department, staff are very friendly and last 15 years I bought 3 cars service department, staff are very friendly and last 15 years I bought 3 cars More




