Herson's Honda

Best service I’ve ever had. Very amicable. Easy In-N-Out. Take care of all your needs. Very amicable. Easy In-N-Out. Take care of all your needs. More

Got my B16 maintenance done. Everyone is very friendly and pleasant. Mr. Nelson Mejia personally help me with my concerns. He was very helpful and answers all my questions. He is Everyone is very friendly and pleasant. Mr. Nelson Mejia personally help me with my concerns. He was very helpful and answers all my questions. He is one of the best to assist me with my concerns. He made sure everything is done dilligently and on time. More

At Herson’s Honda I feel tight at home. Friendly staf and the best service you can get. To the service department thank you very much for taking care of my car. I would highly recommend th Friendly staf and the best service you can get. To the service department thank you very much for taking care of my car. I would highly recommend this dealership for service or a new car. More

The service involved replacement of the cabin air filter, a process that involve some gymnastics not easily performed by this 76-y.o. owner. The service technicians performed the operation quickly and effic a process that involve some gymnastics not easily performed by this 76-y.o. owner. The service technicians performed the operation quickly and efficiently leaving me with sufficient time to meet my wife for lunch. I was particularly impressed that they honored my request that if the car was going to be parked outside in the sunshine on this very hot day, that they cover the dashboard to protect it from being damaged. They did so and there was no damage. My Civic was returned to me clean. Although he had nothing to do with this service visit, I can recommend Andy Santana in sales. Good man. Over almost 20 years, I have never had a bad experience with Herson's Honda either in sales or service. More

All of the service persons we have dealt with have been professional and kind. Rose, James, Cesar and Ricardo have all been good over the years. professional and kind. Rose, James, Cesar and Ricardo have all been good over the years. More

Got a new car from herson's honda, and I had a wonderful and easy experience all thanks to Andy. I would highly recommend. and easy experience all thanks to Andy. I would highly recommend. More

Purchase process was smooth , in and out quickly with no pressure. Would recommend to anyone pressure. Would recommend to anyone More

My car was serviced well, even though there was an issue with the level of maintenance , it was verified and I wasn't charged . I have always serviced my Honda at Hersons and never had any problems. Great with the level of maintenance , it was verified and I wasn't charged . I have always serviced my Honda at Hersons and never had any problems. Great customer service! More

Took a bit longer than I expected to buy a car here when we came in but it worked out in the end thank you. we came in but it worked out in the end thank you. More

Whenever I have brought in my 2022 Honda Pilot (and before that my 2004 Honda Pilot) for maintenance or other service, I’ve always been satisfied with the results. In terms of customer service care, I’ before that my 2004 Honda Pilot) for maintenance or other service, I’ve always been satisfied with the results. In terms of customer service care, I’ve worked mostly with James Spradlin, who is always welcoming with a ready smile and a respectful greeting. He’s also very knowledgeable and takes the time to explain about any recommended service, but does not pressure me to accept anything I’m not ready or able to have done. I also credit other CSRs I’ve worked with, and the repair teams behind the scenes as well! It’s always a pleasant experience for me at Herson’s Honda Rockville! NBK of Silver Spring, MD More