15525 Frederick Rd
Rockville, MD 20855
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Best service I’ve ever had. Very amicable. Easy In-N-Out. Take care of all your needs.
Got my B16 maintenance done. Everyone is very friendly and pleasant. Mr. Nelson Mejia personally help me with my concerns. He was very helpful and answers all my questions. He is one of the best to assist me with my concerns. He made sure everything is done dilligently and on time.
At Herson’s Honda I feel tight at home. Friendly staf and the best service you can get. To the service department thank you very much for taking care of my car. I would highly recommend this dealership for service or a new car.
The service involved replacement of the cabin air filter, a process that involve some gymnastics not easily performed by this 76-y.o. owner. The service technicians performed the operation quickly and efficiently leaving me with sufficient time to meet my wife for lunch. I was particularly impressed that they honored my request that if the car was going to be parked outside in the sunshine on this very hot day, that they cover the dashboard to protect it from being damaged. They did so and there was no damage. My Civic was returned to me clean. Although he had nothing to do with this service visit, I can recommend Andy Santana in sales. Good man. Over almost 20 years, I have never had a bad experience with Herson's Honda either in sales or service.
All of the service persons we have dealt with have been professional and kind. Rose, James, Cesar and Ricardo have all been good over the years.
Got a new car from herson's honda, and I had a wonderful and easy experience all thanks to Andy. I would highly recommend.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.