
Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,881 Reviews of Herson's Honda
These people are completely incompetent and scams you at the same time. I had to bring my car in 3 times to fix a problem with ABS/TCS dash light coming on and it still doesn't work right. The first time the same time. I had to bring my car in 3 times to fix a problem with ABS/TCS dash light coming on and it still doesn't work right. The first time they said that there was no problem. Second time, they kept it for 3 days. When I picked it up and drove it for less than 2 miles, the light came back on, and the ABS fires continuously, rendering the car undriveable. The third time they kept it for a month (that's no typo, 1 month!) because a part was on "back order." Now it still make a weird noise. Also, if you bring your car in for an oil change, they'll do the next scheduled maintenance without your permission and then try to charge you for it. Checked with a few friends and found out that's this is their normal business practice. Also, don't hold you breath waiting for them to call you. Even though tell say they'll return your call "right away," they never do. Unless you want a headache, stay away from these guys. More