Heritage Volkswagen Parkville

From start to finish it was the best experience Ive ever had purchasing a car. Will 100% return to purchase another vehicle when the time comes. Melissa Cole was my sales lady and was very friendly and know had purchasing a car. Will 100% return to purchase another vehicle when the time comes. Melissa Cole was my sales lady and was very friendly and knowledgeable. More

Mr. Spencer Buttner was from friendly an helpful today show me everything i needed to know about the car and got my husband a I in a vey good time frame Spencer Buttner was from friendly an helpful today show me everything i needed to know about the car and got my husband a I in a vey good time frame would give him a 10 star rating More

Spencer and the management team were very responsive, helpful, informative and professional. Most importantly i dont think they were there to gauge my bank account. The price was fair and the deal went s helpful, informative and professional. Most importantly i dont think they were there to gauge my bank account. The price was fair and the deal went smooth. I drove from Philadelphia and i would definitely consider going there again. More

This was the most easiest experience I’ve had with buying a car. I worked with two of the best at Heritage! I will be back ! a car. I worked with two of the best at Heritage! I will be back ! More

Oh my god the calling from this company has to stop. It is harassment. I filled out a think online about interested in a car. 3 messages by three different people and 3 phone calls after saying not to It is harassment. I filled out a think online about interested in a car. 3 messages by three different people and 3 phone calls after saying not to call me. So pissed off an hour later the manager kevin calls me. I yelled at him saying I said don't call me I can't talk after a procedure. I was pissed. He could have texted me. Sorry Melissa you lost a customer because of your co worker! Heritage so harassing people. More

Mr Jared Herbert was extremely helpful in resolving numerous issues. His promptness, courtesy, and professionalism should certainly be complimented. I made numerous calls , left voice messages regar numerous issues. His promptness, courtesy, and professionalism should certainly be complimented. I made numerous calls , left voice messages regarding my purchase with out acknowledge or resolutions. One call to Mr Herbert and All issues were resolved in a timely manner. Mr Herbert is Definitely an Asset to your company and should be recognized for his superior Customer Service. He makes you feel as if you matter after the sale is completed, and that's definitely important. He also encouraged me to call him for future issues Now that Awesome Service ! I am finally satisfied !! Now I can finally enjoy my purchase after almost 3 weeks. Thanks Mr Herbert Mrs Darlene Jackson More

Went in today to look for a jeep I saw online. A green 2020 unlimited wrangler. The truck was at the pa location so I was unable to look at it. I sat down and talked number with Corey and decided A green 2020 unlimited wrangler. The truck was at the pa location so I was unable to look at it. I sat down and talked number with Corey and decided to have the truck brought down. That process took 3 hours so we were able to talk number with Marcus and come to an agreement on price. We came to an agreement and went home and cleaned out my trade in. Got a call that the jeep was at the dealership and we headed back. Looked over the jeep and took it for a spin and signed the papers. This process was quick and easy! More

Corey was amazing. Very kind and put me in my wanted car. Highly recommend him. Very kind and put me in my wanted car. Highly recommend him. More

Corey and the team at the pre owned building were awesome. Worked me through the process and got the deal done with now problems. Corey was was great and was on top of everything. Great experience!! awesome. Worked me through the process and got the deal done with now problems. Corey was was great and was on top of everything. Great experience!! More

Fast easy smooth transaction. Antonio was great over then phone and in person. Drove two hours to get a car phone and in person. Drove two hours to get a car More