Heritage Volkswagen Parkville

Everyone at Heritage Volkswagen Parkville was great! We were there to purchase a used vehicle and ended up leaving with a Brand New 2021 Tiguan. We are extremely satisfied with everyone we worked with and were there to purchase a used vehicle and ended up leaving with a Brand New 2021 Tiguan. We are extremely satisfied with everyone we worked with and would highly recommend anyone wanting to purchase a vehicle to stop by this dealership! More

Horrible service....waited 1 1/2 hours for a key to be programed to car that never happened! 2nd trip same result my key cost $150 and services should be free. Inconvenience!! programed to car that never happened! 2nd trip same result my key cost $150 and services should be free. Inconvenience!! More

Extremely friendly and easy process. No hidden fees or surprises. Seriously the same car was $2300 cheaper here than at Cook Volkswagen! I live in Fallston but Will definitely travel to Parkville becau surprises. Seriously the same car was $2300 cheaper here than at Cook Volkswagen! I live in Fallston but Will definitely travel to Parkville becauseIs dealership is wonderful More

Service dept is amazing. Johnny and Nick always give you first class service. no matter what my issue is. The are there to take care of my car! first class service. no matter what my issue is. The are there to take care of my car! More

Great. New Atlas had a minor problem with hood latch. As a result the alarm kept triggering. Scheduled the appoitment right away and problem resolved. As a result the alarm kept triggering. Scheduled the appoitment right away and problem resolved. More

Melissa was fantastic! We recently purchased a 2021 vw tiguan from her. She was vey knowledgeable, helpful and a joy to be around. I appreciated her straight forward approach. She js straight up with you, tiguan from her. She was vey knowledgeable, helpful and a joy to be around. I appreciated her straight forward approach. She js straight up with you, and lets the facts guide your decision. Highly recommend More

Sam was amazing, he went above and beyond to make my dream come true with my new SUV. I absolutely love my vehicle. The entire staff was great to work with and so happy we chose Heritage. dream come true with my new SUV. I absolutely love my vehicle. The entire staff was great to work with and so happy we chose Heritage. More

Through some miss understandings we got sent home with the wrong car and almost a week had gone by before we realized it (newborn). Gabe took care of the problem within a few days getting us in the car th the wrong car and almost a week had gone by before we realized it (newborn). Gabe took care of the problem within a few days getting us in the car that we originally thought we were buying. Gabe was polite, professional, helpful and went out of his way to make everything right. Thank you Gabe! John was our salesman and nothing to his fault did the above happen, he was upfront and told us everything we needed to know. I asked a ton of questions and john had a answer for everyone of them and didn't BS me with anything. Made everything so easy, even texted us on his day off to answer some questions. Thanks again John ! More

Today I bought my 3rd VW from Heritage and the second from Spencer. It was a terrific experience. The process was quick, no pressure and he worked to make sure the vehicle I bought meet all of my needs. from Spencer. It was a terrific experience. The process was quick, no pressure and he worked to make sure the vehicle I bought meet all of my needs. I would not hesitate to recommend Heritage to a friend nor would I hesitate to buy me next vehicle there. More

Got me the car that I wanted at the price point I needed. Gabe and Melissa. Both were customer focused and very knowledgeable. Perfect experience. Gabe and Melissa. Both were customer focused and very knowledgeable. Perfect experience. More