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Heritage Volkswagen Parkville
Baltimore, MD
1,513 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,513 reviews
March 31, 2021
Great customer service! Got help as soon as we walked in the door. Everyone that worked there tried hard to get me the best deal possible. I would recommend this dealership to a friend. the door. Everyone that worked there tried hard to get me the best deal possible. I would recommend this dealership to a friend. More
by creed.drew
March 29, 2021
Johnny always gets my car fixed right and on time. Always friendly and efficient pleasure to work with and super nice. Highly recommend for all your service! Always friendly and efficient pleasure to work with and super nice. Highly recommend for all your service! More
by Tyler Pearson
Employees Worked With
Johnny Chan
March 29, 2021
Always super helpful & reliable! I know I can count on Johnny Chan when I need my car serviced or have any questions regarding my car! He is the reason I will drive across town to get my car serviced at H Johnny Chan when I need my car serviced or have any questions regarding my car! He is the reason I will drive across town to get my car serviced at Heritage Parkville (even when there is literally a VW 5 mins from my house) . 11/10 would recommend Johnny!! Thank you for all ur help!! :) More
by Mricha21
Employees Worked With
Johnny Chan
March 27, 2021
Melissa was awesome!!! Our experience was nothing short of amazing. The finance team was really on top of things & a huge help! Great service entirely. of amazing. The finance team was really on top of things & a huge help! Great service entirely. More
by nzajcevski
March 26, 2021
My experience at Heritage was wonderful, everyone is awsome especially Spencer and Khaliq. I highly recommend Going to Heritage. They get an A++++++ Awsome job guys awsome especially Spencer and Khaliq. I highly recommend Going to Heritage. They get an A++++++ Awsome job guys More
by Debbie123
Employees Worked With
Spencer Buettner, Gabriel Walman, Khaliq Thomas
March 26, 2021
Katie was a great sales person and very helpful in getting me a great deal! All five were very helpful. Gabriel gave UNBELIEVABLE deal A+ getting me a great deal! All five were very helpful. Gabriel gave UNBELIEVABLE deal A+ More
by NewHeart
Employees Worked With
Other Employees :
John DeMartino, Gabriel Walman, Khaliq Thomas, Katie Chen
March 25, 2021
Spencer did great with comunication. Always very informative. Most important there were no hidden charges or anything. The price offered to me was the price I paid. informative. Most important there were no hidden charges or anything. The price offered to me was the price I paid. More
by Arnaldo Rosado
Employees Worked With
Spencer Buettner
March 24, 2021
Melissa was awesome, she stayed on top of the unique issues that were involved with delivering one of Baltimore's first ID.4's. Still, I felt as if the process for delivering a car purchased online was issues that were involved with delivering one of Baltimore's first ID.4's. Still, I felt as if the process for delivering a car purchased online was old school and not well-designed. I had to wait to finance; there were offers to up-sell me on features already provided for in the ID.4 warranty. More
by ID.4-frank
Employees Worked With
March 23, 2021
Thank you so much Sam Alo!We truly appreciated your Thank you so much Sam Alo! We truly appreciated your efforts, helping us get exactly what we wanted. We love our new 2021 VW Atlas. It’s everything Thank you so much Sam Alo! We truly appreciated your efforts, helping us get exactly what we wanted. We love our new 2021 VW Atlas. It’s everything we where looking for. More
by RebeccaSolorzano3
Employees Worked With
Sam Alo
March 22, 2021
Spencer was a Rock star! He was very patient during the whole process and worked through all my requirements. So happy customer and love my 2021 VW Tiguan. whole process and worked through all my requirements. So happy customer and love my 2021 VW Tiguan. More
by chadb1981
Employees Worked With
Spencer Buettner
