Heritage Volkswagen Parkville

Best car buying experience, hands down! Very knowledgeable, courteous staff. My new VW rocks!! I can't tell you how helpful it is to get firsthand experience on your car's features. Thanks Melis knowledgeable, courteous staff. My new VW rocks!! I can't tell you how helpful it is to get firsthand experience on your car's features. Thanks Melissa and Charles ❤ More

Spencer was exceptionally helpful in maximizing our trade-in value and finding a new vehicle. There was no sales pressure but instead it was a conversation aimed at meeting both our vehicle preferences trade-in value and finding a new vehicle. There was no sales pressure but instead it was a conversation aimed at meeting both our vehicle preferences and financial goals for monthly payments. This is my 3rd VW from this dealership and this is why I keep going back. More

They were truly wonderful. They stayed in contact and notified me promptly when a great deal became available. Charles and Sam were truly wonderful through out this process. notified me promptly when a great deal became available. Charles and Sam were truly wonderful through out this process. More

Katie Chen made me feel so comfortable in making my decision when came down to get my car. She didn't make me feel pressure and best of all she listen to my needs. Best sales associate!!! decision when came down to get my car. She didn't make me feel pressure and best of all she listen to my needs. Best sales associate!!! More

Jessica R. was so helpful with helping me narrow down my selection. She gave excellent customer service that helped me to make my decision for my new vehicle with ease. Bridget and Jared were detailed and g selection. She gave excellent customer service that helped me to make my decision for my new vehicle with ease. Bridget and Jared were detailed and gave me the best rates. More

Very professional,Mr Jerr was my salesman. I would recommend this car dealership over and beyond. They will work it out for you no matter what. This has been my best car buying experience ever.Their g recommend this car dealership over and beyond. They will work it out for you no matter what. This has been my best car buying experience ever.Their goals is to make you happy,and that I am and more. I More

I had a great experience buying my Jetta from Heritage and working with Melissa. She was extremely knowledgeable, personable, and made the process pretty seamless. Melissa went out of her way to fully ans and working with Melissa. She was extremely knowledgeable, personable, and made the process pretty seamless. Melissa went out of her way to fully answer any questions or concerns I had, and made the buying experience very pleasant. I will be recommending Melissa to all friends and family and look forward to working with her in the future. More

Always great experience working with Charles W, Thanks for always being the consummate Professional and best manager. Samuel excellent job my wife pleased with surprise 👍🏾👍&#127998 for always being the consummate Professional and best manager. Samuel excellent job my wife pleased with surprise 👍🏾👍🏾👍🏾 🙏🏾 More

Expedient service. Service advisor explained all necessary maintenance and the estimated costs. Excellent service experience. Will definitely take my vehicle back for all maintenance needs. necessary maintenance and the estimated costs. Excellent service experience. Will definitely take my vehicle back for all maintenance needs. More

Nick Strapon was very rude. Cut me off every sentence. Did not listen to my concerns. Will find another shop. Wanted to charge me for a service that has an entire year warranty. Had the worst attitude, an Did not listen to my concerns. Will find another shop. Wanted to charge me for a service that has an entire year warranty. Had the worst attitude, and Tyrone did not help. More