Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My experience at Heritage Volkswagon Parkeville was a pleasant one. They walked me through the process and best of all made me feel comfortable with the experience. I did not feel pressured by anyone to pleasant one. They walked me through the process and best of all made me feel comfortable with the experience. I did not feel pressured by anyone to do anything. Everyone there was helpful and very nice. I would recommand others to come here just because of the great service. More
My experience with this dealership, and its salespersons, was nothing short of spectacular. All employees were so kind and honest about the entire transaction. I never felt pressured at any point, instead I was nothing short of spectacular. All employees were so kind and honest about the entire transaction. I never felt pressured at any point, instead I felt 100% supported by my Salesperson, John Jackson, to make the decision that was best for me. Ultimately, John helped guide me to an option that was a perfect fit for myself and my lifestyle. I am extremely pleased with the vast knowledge this dealership brings to the table about their vehicles and financing options. What I am most pleased with, is the integrity of the Heritage Volkswagen dealership. If they say they are going to do something, it gets done. At no point during the sale of my new vehicle, was I ever hit with any "surprises" in financing or any other department. I was at ease throughout my entire experience and made to feel "at home amongst friends" while working with John to complete my purchase. I would, and have already, recommend Heritage Volkswagen to friends and family. Their facilities, staff and salespeople go above and beyond what you would expect from a car dealership. The decision, to give them my business, was an easy one. Rest assured I will continue to give them my business for years to come. Thank you John Jackson and Heritage Volkswagen, for a job well done! More
The car I was searching for turned out to be very difficult to find. Heritage Volkswagen was the only dealer to respond quickly with a great quote. Other dealers seemed to have given up and not pur difficult to find. Heritage Volkswagen was the only dealer to respond quickly with a great quote. Other dealers seemed to have given up and not pursue my specific car, but Avery from Heritage never stopped looking. He eventually found my vehicle and had it delivered the next day. As for the overall experience at Heritage, it was superb. I was happy to only deal with one person instead of being juggled between different people. I left with a great price and a great car. The staff I met that day were very nice. I have already mentioned, to some friends, my experience at Heritage Volkswagen. More
Avery Stewart was great! He made sure I got everything I wanted and how I wanted it. He was helpful and friendly. He took the time to explain everything and go step by step, making sure I understood everyth wanted and how I wanted it. He was helpful and friendly. He took the time to explain everything and go step by step, making sure I understood everything.I would recommend him to anyone. I am very happy with my purchase, I got everything I wanted! More
I walked into your dealership only knowing I had pre-approval up to 20K to purchase a car. My salesman Herb was extremely pleasant and imformative. He worked quickly and was very mindful of the fact pre-approval up to 20K to purchase a car. My salesman Herb was extremely pleasant and imformative. He worked quickly and was very mindful of the fact that I had my 3 year old daughter with me. He even played ball with her while we waited for my paper work to go through. More
The staff wa very helpful and friendly and there was no high pressure sales tacticts. I got the car I wanted and payed the price I did want to pay and they worked with me on the financing aspect of my car high pressure sales tacticts. I got the car I wanted and payed the price I did want to pay and they worked with me on the financing aspect of my car purchase. I would buy another car from heritage Volkswagen again More
Service here was fabulous, with attention to detail and efficiency. Our salesperson, John Jackson, was amazing and walked us through the whole care buying process. It was our first time buying a car, so efficiency. Our salesperson, John Jackson, was amazing and walked us through the whole care buying process. It was our first time buying a car, so it could have been very nerve racking but the whole Parkville staff made us feel warm and welcome. More
the costumer service was great they took there time and help me and my dad get something nice i would recommend this dealership two any i am so happy too have been able to get intoo something that i wanted help me and my dad get something nice i would recommend this dealership two any i am so happy too have been able to get intoo something that i wanted and not given the run a round overall the time tere works very well togather thanks randall melvin More
The dealership including the manager worked hard to meet The dealership including the manager worked hard to meet my expectations even after we got off on the wrong foot with a misunderstanding. They loca The dealership including the manager worked hard to meet my expectations even after we got off on the wrong foot with a misunderstanding. They located the car i wanted and arranged to have it delivered to my home to save me from having to go to the deaership again. I did not feel too pressured to buy dealer add-ons or warranties etc. More
Santos Mendez went above and beyond to make our purchase experience at MileOne Heritage Volkswagon as pleasant as possible. Being a family man himself, he understood our situtation as parents of two small c experience at MileOne Heritage Volkswagon as pleasant as possible. Being a family man himself, he understood our situtation as parents of two small children and one on the way. His kindness and generosity was outstanding - he provided snacks and TV entertainment to my kids and he even walked to the gas station to get food and drinks for my expecting wife. On top of all this, he stayed late to make sure we were taken care of properly and kept his own wife waiting before they went out on their date night. Date nights comes few and far between for parents these days so we really appreciate his sacrifice. Santos and his manager, Roman ensured we got the best deal possible. We were about to purchase a 2008 Honda Odyssey but when we saw that the monthly payments on a brand new 2011 Volkswagon Routan would be the same, it was a no brainer. New vs. used, more bells and whistles, the color and options we want, no compromise - the Routan was the way to go. I will definately spread the word to my friends and family who are looking to purchase new cars to go see Santos Mendez at MileOne Heritage Volkswagon. He will take good care of you and do his utmost best to ensure you have the best price on your Volkswagon Purchase. Thank you More








