Heritage Volkswagen Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I walked into your dealership only knowing I had pre-approval up to 20K to purchase a car. My salesman Herb was extremely pleasant and imformative. He worked quickly and was very mindful of the fact pre-approval up to 20K to purchase a car. My salesman Herb was extremely pleasant and imformative. He worked quickly and was very mindful of the fact that I had my 3 year old daughter with me. He even played ball with her while we waited for my paper work to go through. More
Service here was fabulous, with attention to detail and efficiency. Our salesperson, John Jackson, was amazing and walked us through the whole care buying process. It was our first time buying a car, so efficiency. Our salesperson, John Jackson, was amazing and walked us through the whole care buying process. It was our first time buying a car, so it could have been very nerve racking but the whole Parkville staff made us feel warm and welcome. More
the costumer service was great they took there time and help me and my dad get something nice i would recommend this dealership two any i am so happy too have been able to get intoo something that i wanted help me and my dad get something nice i would recommend this dealership two any i am so happy too have been able to get intoo something that i wanted and not given the run a round overall the time tere works very well togather thanks randall melvin More
Santos Mendez went above and beyond to make our purchase experience at MileOne Heritage Volkswagon as pleasant as possible. Being a family man himself, he understood our situtation as parents of two small c experience at MileOne Heritage Volkswagon as pleasant as possible. Being a family man himself, he understood our situtation as parents of two small children and one on the way. His kindness and generosity was outstanding - he provided snacks and TV entertainment to my kids and he even walked to the gas station to get food and drinks for my expecting wife. On top of all this, he stayed late to make sure we were taken care of properly and kept his own wife waiting before they went out on their date night. Date nights comes few and far between for parents these days so we really appreciate his sacrifice. Santos and his manager, Roman ensured we got the best deal possible. We were about to purchase a 2008 Honda Odyssey but when we saw that the monthly payments on a brand new 2011 Volkswagon Routan would be the same, it was a no brainer. New vs. used, more bells and whistles, the color and options we want, no compromise - the Routan was the way to go. I will definately spread the word to my friends and family who are looking to purchase new cars to go see Santos Mendez at MileOne Heritage Volkswagon. He will take good care of you and do his utmost best to ensure you have the best price on your Volkswagon Purchase. Thank you More
The dealership including the manager worked hard to meet The dealership including the manager worked hard to meet my expectations even after we got off on the wrong foot with a misunderstanding. They loca The dealership including the manager worked hard to meet my expectations even after we got off on the wrong foot with a misunderstanding. They located the car i wanted and arranged to have it delivered to my home to save me from having to go to the deaership again. I did not feel too pressured to buy dealer add-ons or warranties etc. More
From the moment we first contacted the dealership, we were impressed with the knowledge, professionalism and friendliness of the staff. Avery listened to what we wanted in our car and was very patient a were impressed with the knowledge, professionalism and friendliness of the staff. Avery listened to what we wanted in our car and was very patient and understanding, after we changed our minds about the model twice. The whole process was smooth and easy. We will definitely be back when it's time to buy another VW. Avery will also be receiving referrals from me. More
Hertiage Volkswagen was very knowledgeable about the vechiles and very helpful with the trade. I also loved the fact that I left the dealership with my tags and did not have to go to the MVA. The only vechiles and very helpful with the trade. I also loved the fact that I left the dealership with my tags and did not have to go to the MVA. The only downfall was the cleaning of the car. There was gum on the mat. More
Spoke to Avery the evening prior to my visit and he greeted me in the parking lot the following afternoon as soon as I arrived. Mr. Avery provided outstanding service, he was knowledgeable and answere greeted me in the parking lot the following afternoon as soon as I arrived. Mr. Avery provided outstanding service, he was knowledgeable and answered every question we had. My experience at Heritage Volkswagen (Parkville) was top notch. My purchase of a 2011 Volkswagen Jetta DSG TDI Sedan was easy and "painless" AND I absolutely love the vehicle :) More
I was quickly approached by Herb upon walking through the door. He gave a friendly greeting and I told him what I was looking for. Without a doubt he had great expertise in his knowledge of Volkswagens which door. He gave a friendly greeting and I told him what I was looking for. Without a doubt he had great expertise in his knowledge of Volkswagens which led me straight to what I was looking for. To be honest I was only visiting the dealership to check prices and get some basic knowledge. But Herb's services were more than great, which led me to the purchase of my first Volkswagen. More
I highly recommend this dealership. Mr. Melvin was very professional and patient with me in finding the right car and very knowledgable about the cars. Mr. Powell were very helpful and worked hard to get m professional and patient with me in finding the right car and very knowledgable about the cars. Mr. Powell were very helpful and worked hard to get me financed even with challenged credit. Krisin was very helpful in answering all of my questions. Mr. Melvin and Mr. Powell both treated me as a person and not a credit score and I love my new car. Thanks guys More