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Heritage Volkswagen Parkville

Baltimore, MD

4.6
1,513 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9215 Harford Rd

Baltimore, MD

21234

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Showing 1,513 reviews

May 25, 2011

Our salesman, Herb Randolf, made the entire sales process easy and stress-free. He was knowledgeable and accommodating, as well as eager to answer any questions we had. I would highly recommend Heritage Vo More

by bozo1168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolf, Herb Randolph
May 24, 2011

Great service, friendly and will work with you. Overall great experiance, am very happy with my new car. It's a bit of a hike from Elkrdige Maryland to Parkville, but well worth it for the overall experia More

by DareBear02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
May 24, 2011

I had a very good experience with this dealership. My sales person was very friendly and assisted me in finding the exact car that I was looking for, including a specific color and interior match. The sa More

by marybearden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
May 22, 2011

Jon Jackson is a very friendly and sincere man. The price was good, but the financing was not what I expected it to be. They said that they could beat my interst rate from my bank, but they bumped it up two More

by ehmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Jackson
May 12, 2011

I regularly take my wifes 2003 VW Passat to Timothy DePetris for service. His willingness to accommodate our schedules and specific needs is what keeps us coming back. Over the time we've worked togeth More

by jasonweems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy DePetris, Tim Depetris
May 12, 2011

I use the dealership for all of my service needs because they take such good care of me. In an age where customer service falls by the way side, it is nice to get treated so well by people who know you (Yv More

by kimberly70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Huhn, Yvonne Huhn
May 12, 2011

We purchased our VW from this dealer and had a wonderful "sales" experience, everyone was very helpful and professional. We did wonder how the "after sales service" would be, well what a surprise it was bet More

by suebat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvon Huhn, Yvonne Huhn
May 12, 2011

Randall was an outstanding sales associate. He made sure Randall was an outstanding sales associate. He made sure I was comfortable during the process and accomodated my every need. He even went above and b More

by tshahid00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall , Randall Melvin
May 07, 2011

YEEEEEES!!!!! HERB WAS THE BEST!!!! I HAD BEEN NEEDING A CAR FOR YEARS LITERALLY. I WENT TO GO SEE HERB ON 05/04/2011 BY 05/06/2011 I WAS ROLLING OUT OF THE PARKING LOT IN MY NEW CAR. HERB IS A VERY HARD More

by MISSKENDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HERB RANDOLF, Herb Randolph
May 06, 2011

The day we went in to the Heritage dealership we were not sure if we would be able to get a car due to credit issues.Herb approached us and helped us every step of the way. I normaly hate the way car salesma More

by nschroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Randolf, Herb Randolph
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