Heritage Volkswagen Parkville

Our salesman, Herb Randolf, made the entire sales process easy and stress-free. He was knowledgeable and accommodating, as well as eager to answer any questions we had. I would highly recommend Heritage Vo easy and stress-free. He was knowledgeable and accommodating, as well as eager to answer any questions we had. I would highly recommend Heritage Volkswagen and Herb in particular. Thanks for a pleasureable experience. More

Great service, friendly and will work with you. Overall great experiance, am very happy with my new car. It's a bit of a hike from Elkrdige Maryland to Parkville, but well worth it for the overall experia great experiance, am very happy with my new car. It's a bit of a hike from Elkrdige Maryland to Parkville, but well worth it for the overall experiance and friendly and helpful workers of Heritage Volkswagen. More

I had a very good experience with this dealership. My sales person was very friendly and assisted me in finding the exact car that I was looking for, including a specific color and interior match. The sa sales person was very friendly and assisted me in finding the exact car that I was looking for, including a specific color and interior match. The salesman also made sure that I understood everything before going ahead with the lease. More

Jon Jackson is a very friendly and sincere man. The price was good, but the financing was not what I expected it to be. They said that they could beat my interst rate from my bank, but they bumped it up two was good, but the financing was not what I expected it to be. They said that they could beat my interst rate from my bank, but they bumped it up two percent. Overall, I am very happy with my purchase and I hope to be driving my Jetta TDI for a long time. Thank you. More

I regularly take my wifes 2003 VW Passat to Timothy DePetris for service. His willingness to accommodate our schedules and specific needs is what keeps us coming back. Over the time we've worked togeth DePetris for service. His willingness to accommodate our schedules and specific needs is what keeps us coming back. Over the time we've worked together we have built a strong relationship which continues to prove itself to be invaluable, especially as the vehicle continues to age. I was never a huge VW fan prior to my wife purchasing her car, but I can honestly say that I would strongly consider purchasing from this brand in the future in order to remain connected to the service that Timothy Provides. Jason Weems More

I use the dealership for all of my service needs because they take such good care of me. In an age where customer service falls by the way side, it is nice to get treated so well by people who know you (Yv they take such good care of me. In an age where customer service falls by the way side, it is nice to get treated so well by people who know you (Yvonne) and always make sure things are done to your satisfaction or better. They always get me in and taken care of in a very timely matter. I would highly recommend them to any friends or family! More

We purchased our VW from this dealer and had a wonderful "sales" experience, everyone was very helpful and professional. We did wonder how the "after sales service" would be, well what a surprise it was bet "sales" experience, everyone was very helpful and professional. We did wonder how the "after sales service" would be, well what a surprise it was better than we could have ever imagined. We have had regular services and "unexpected" repairs, we worked with Yvon, who I believe is Volkswagen's best kept secret, knowledgeable, professional and patient! Thank you Heritage Volkswagen Parkville, why would we go anywhere else for a Volkswagen. More

Randall was an outstanding sales associate. He made sure Randall was an outstanding sales associate. He made sure I was comfortable during the process and accomodated my every need. He even went above and b Randall was an outstanding sales associate. He made sure I was comfortable during the process and accomodated my every need. He even went above and beyond to make my 4yr comfortable and made us feel at home. Every question that I had in reference to the buying process he knew an answer. He made sure all of my questions were answered before I left. The work environment was nice and serene. I discussed with Randall my needs, wants, and budget. He met and exceeded all of my requirements. Overall I rate the dealership and Randall with 5 stars! More

YEEEEEES!!!!! HERB WAS THE BEST!!!! I HAD BEEN NEEDING A CAR FOR YEARS LITERALLY. I WENT TO GO SEE HERB ON 05/04/2011 BY 05/06/2011 I WAS ROLLING OUT OF THE PARKING LOT IN MY NEW CAR. HERB IS A VERY HARD CAR FOR YEARS LITERALLY. I WENT TO GO SEE HERB ON 05/04/2011 BY 05/06/2011 I WAS ROLLING OUT OF THE PARKING LOT IN MY NEW CAR. HERB IS A VERY HARD WORKER. HERB WILL DEFINITELY GET YOU WHAT YOU WANT. I REALLY APPRECIATE THE DEDICATION, HARD WORK, AND PATIENCE HERB PUT INTO FINDING WHAT I REALLY WANTED. I WAS SO NERVOUS BECAUSE I HAD NEVER MADE A BIG PURCHASE LIKE THIS BEFORE SO AT TIMES I WOULD FEEL SICK AND HERB WOULD HAVE ANXIETY ATTACKS TRYING TO FIND THE CAR I WANTED. LOL. I WOULD DEFINITELY RECOMMEND HERB AS YOUR SALES PERSON. HE'S NOT THE TYPICAL "CAR SALESMAN" HE'S VERY HONEST WITH YOU AND HE WILL NOT STOP WORKING FOR YOU UNTIL HE FINDS WHAT YOU WANT. I CANT STRESS THAT ENOUGH. SOME CAR SALESMAN WILL PUT YOU IN ANYTHING JUST TO GET THE DEAL. HERB IS LOOKING FOR YOU TO COME BACK WITH YOUR FRIENDS AND FAMILY LATER. THE SERVICE HE PROVIDED WAS BEYOND EXCELLENT. THANKS!!!! More

The day we went in to the Heritage dealership we were not sure if we would be able to get a car due to credit issues.Herb approached us and helped us every step of the way. I normaly hate the way car salesma sure if we would be able to get a car due to credit issues.Herb approached us and helped us every step of the way. I normaly hate the way car salesman talk to you and hound you,Herb made us feel like actual people not just a paycheck for him. Not only did he treat us like people,he also had a great deal of knowledge about the job,that made me feel very confident to put my car buying in his hands. I was also very suprised to find out that not only was our salesman perfect,but everyone that was involved with our transaction was perfect. Usually when you find someone that is great,there is always something or someone that leaves a sour taste in your mouth.After this transaction I can guarantee that I will never buy a car from anyone else no matter the circumstances!! I can also guarantee that any time I hear someone talking about buying a car the words "Don't make a mistake GO to Heritage". Thank you so much for everything Heritage,from our family to yours. The Schroeder Family More