Heritage Volkswagen Parkville

The only reason I'm giving them 4 stars and not 5 is because of responsiveness. I looked at a vehicle in the morning, got a quote and went home to talk to my wife about it. Called a couple hours later i because of responsiveness. I looked at a vehicle in the morning, got a quote and went home to talk to my wife about it. Called a couple hours later in the early afternoon and left a voicemail. No one returned my call and they sold the vehicle I was looking at that evening. I didn't know until I called the next morning. They were very helpful the next day in finding a comparable vehicle and were pleasant to work with. Corey Fitzpatrick made the process easy and was respectful through the process. If I were rating just Corey, it'd be 5 stars, but because it's the dealership as a whole, I can only justify 4. All in all I got the car I wanted and feel as though I got a good deal on the car and my trade in. More

Tiara was the most knowledgeable, pleasant salesperson I have met in a very long time. The team got the deal done quickly, everything effortless. Nice job Heritage VW Parkville!!! have met in a very long time. The team got the deal done quickly, everything effortless. Nice job Heritage VW Parkville!!! More

Great smooth friendly I had a great buying experience will come again and send my friends will come again and send my friends More

You do everything online and you come pick up your car. FAST SERVICE GREAT CUSTOMER SERVICE i would recommend that you come here. FAST SERVICE GREAT CUSTOMER SERVICE i would recommend that you come here. More

Just purchased a preowned Voltswagon Golf alltrack wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of hi wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of his way to make sure the car had Apple CarPlay also About the roof rails for my paddleboard’s. I can purchase them through the parts department. Noticed a small dent as well as a few scratches on the bumper the dealership would take care of that without any questions also a second key, free of charge. Highly recommend this dealer, experience was one of my best. I have bought 37 cars. Because of this experience I will have my car serviced at heritage Volkswagen Pikesville. I’m sure the experience in the service department will be the same. More

Personal, professional, great service from everyone we worked with. The team made a normally painful process quick and easy. worked with. The team made a normally painful process quick and easy. More

Courteous and experienced staff that worked with us and we purchased two cars, one new Volkswagen and a used Honda. The Sales Rep., Courtney Coleman, made buying two cars a pleasure. My wife and I have pur we purchased two cars, one new Volkswagen and a used Honda. The Sales Rep., Courtney Coleman, made buying two cars a pleasure. My wife and I have purchased quite a few cars in our 45 years of marriage and this is the best car buying experience we’ve had. More

spencer was awesome, helped us in every way he could. extremely friendly and upbeat as soon as we walked on the lot to when we left in our brand new car! went super smooth and seamless, everything pretty extremely friendly and upbeat as soon as we walked on the lot to when we left in our brand new car! went super smooth and seamless, everything pretty much fell into place that day! thanks! More

Antonio was amazing he did a awesome job I will be returning again. He was kind and Did everything to make sure we were satisfied returning again. He was kind and Did everything to make sure we were satisfied More