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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
185 Reviews

185 Reviews of Heritage GMC Buick - Service Center

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August 24, 2024

Great Service! !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. More

by WALKWAYGRINDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Great service, appointment was on time and service writer explained everything that was performed. The entire staff at Heritage were inviting and friendly. Couldn’t be happier with my purchase and service ex More

by Gbw0654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Retta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Great service. Nice service manager. Vehicle was in and out very quickly. Love Heritage GMC! More

by hannon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

The service department was clean and comfortable. Everyone was pleasant and professional. The service was preformed in a timely manner. More

by bluehomenana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

My oil change appointment was fast and the gentleman who helped me was very kind More

by lmcginnis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

When I pulled into the vehicle service area, Marcus greeted me promptly and with a helpful and friendly personality. He offered a service that I was not aware of, but was necessary. My vehicle was take More

by GPolkOasis65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

For having a brand new truck longer in the repair shop then driving it is not a good thing,but again this is not the dealer’s fault. More

by Vipergts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

The dealership was accommodating, professional, courteous,and knowledgeable. I had a great experience. Thank you. More

by SHARJEN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Was having a problem with car starting, had the battery checked at Walmart they said the battery was good. Heritage said the battery was bad and charged $150 to tell me it was bad. I have an extended warra More

by kajwalker10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Scott
August 04, 2024

Service was courteous and timely. I appreciated the progress update from Marcus while I was waiting More

by dthrogmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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