Heritage GMC Buick - Service Center

Great customer service experience provided by all who performed the oil change and tire rotation on my GMC truck. I called the service department to make an appointment and my truck was serviced on the performed the oil change and tire rotation on my GMC truck. I called the service department to make an appointment and my truck was serviced on the same day. Thanks for all you do! More

Very courageous and polite I would recommend there services to my friends snd family they did a good job services to my friends snd family they did a good job More

It was great customer service provided by your servicedepartment. Timely service - took the time that was stated. servicedepartment. Timely service - took the time that was stated. More

Customer service has gotten horrible. There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because the There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because they didn’t know what they were doing. And used a machine that wasn’t supposed to be used to fix my tires. The oil change was improperly not done correctly the oil filter was not tightened and leaked out in garage floor. Just went to another Dealership haven’t had a problem since. Hate say this about them but have been doing business with them over 15 years. More

I had a 2 o’clock appointment and Marcus got me right in and I only spent around 35 min waiting. I’ve tried another Buick dealership one time but Heritage is where I’ll continue to bring my car for future s and I only spent around 35 min waiting. I’ve tried another Buick dealership one time but Heritage is where I’ll continue to bring my car for future service. More

Nathan in service did a great job. Major repairs done to truck from road debris damage Major repairs done to truck from road debris damage More

Always pleased and happy to get my services at this dealership.Great experience and the service manager makes the service department !! dealership.Great experience and the service manager makes the service department !! More

Service on my 2023 Gmc truck was completed quick and in a timely manner. I was very pleased timely manner. I was very pleased More

Nathan in service has been the best contact. Management at dealership remains in back ground and does not engage. Management at dealership remains in back ground and does not engage. More

I appreciate Nathan’s communication and finding me a loaner. Repair time was less than quoted once parts arrived. loaner. Repair time was less than quoted once parts arrived. More