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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
185 Reviews

185 Reviews of Heritage GMC Buick - Service Center

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October 17, 2024

As always great service and timely manner. Won’t hesitate to come back again. Marcas was great. More

by NTHIERFELDER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Brad, in the service department is who I dealt with. I had talked with Marcus earlier and he was not helpful at all. More

by greenvillesupplyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Valtierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The technicians did a great job, my truck feels great - Marcus was ok. He didn’t call me when my truck was ready. I called him but he wasn’t available, so I had to contact the office. When I got to the se More

by adrianjimenez58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Great service and the staff is very courteous. Kept me informed throughout the whole maintenance evolution More

by jknud69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very good costume service and great service and ai recommend to everyone who wants to get More

by MUNECOVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Service was fast and easy, friendly. I like the access to wi fi. They did a good job More

by GOOGOOMAMA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Great customer service and care! Was able to handle all the concerns I had and fully explained the repairs. More

by RWILLC80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Everything was acceptable until the third request for another review. A better method is to send ONE email for a single review. More

by larry@texasfullers.com
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

They always do a great job on service. Have purchased several vehicles from them. Good job! More

by DAMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
October 02, 2024

Always a pleasure dealing with the service department at this dealership...always friendly and knowledgeable More

by CHASE.HAMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.